Tidio Live Chat & AI Chatbots , 1,847 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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I had to copy and paste a code by myself and it was really scary because I don't know anything about coding but Kamil and Jerry the support guys are patient and I ended up pasting it properly. and tidio has my full support. 11/10 they answered every question I had.
I've tried three different chat apps. I love this one the best. When it comes to investing in an app that will benefit my site I do careful research and testing. This is the best so far and worth the value.
www.victoryteacompany.com - see how it looks on our site.
Has moblie app so I can stay online on the go.
Has a nice desktop interface.
Customizable.
Automation options and online/offline option.
Lightweight.
great support team, very friendly, quick and professional.
Happy with my Tidio messenger on the site.
Very happy with the app. I'm currently on the free plan as I'm about to launch my store. It works very well, looks nice and is very easy to set up. The mobile app is simply great in order to handle your store support on the go. Bravo.
This is exactly what we were going for when creating Tidio. Thank you for the kind words :)
Awesome app and great customer support. Chat with their customer support team and find out just how easy this bot is to interact with.
Thank you very much for the kind review! We're doing our best to provide the best product, with the best support team possible to help with any inquiries regarding Tidio :)
Great service, no downtime, fast and responsive.
Ian was absolutely brilliant with his help and support. Very detailed and clear .
Had problems with persistant calls that didn't exist
Thank you so much! I will extend your kind words to Ian :)
Wow! this app is incredible. Very will built, comprehensive and easy. The support is immediate and they resolve technical issues very quickly. High Recommend!
Thank you so much for the amazing review! We always strive to provide the best customer support possible :)
This by far the best live chat app I've ever worked with, I have nothing else to ask for, it does it all and more!
Hi there! Thank you for taking the time to share such a great review :) We're so glad to hear that you think Tidio is the best live chat app so far. We will do all we can to keep it that way! Chris
Semplice ed intuitivo, nel caso avessi però necessita a trovare/modificare qualcosa l'assistenza funziona davvero bene. Molto disponibili e simpatici
Hi there! Thank you for the great review :) We are glad to hear you like the app and you know you can always count on us to help!