Tidio Live Chat & AI Chatbots , 1,847 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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Good app, very good support! It helps us with our business. Easy to set up different chatbot automations. Thanks a lot.
Thank you so much for your great review! We are glad that you enjoy using Tidio
Great and easy app to use as chatbot, just need to find out how i can set the automated bots up. That's something that i don't understand yet. Update: few Minutes after writing this review and giving four stars, support already contacted me and helped me out. So no problem's now and updated to 5 stars.
Thanks for the quick support
Hi! Great to hear you like our app! If you need some help with the chatbots you can have a look at our chatbots articles here: https://help.tidio.com/docs/tidio-start-with-chatbots or just contact us via our live-chat or support@tidio.net email.
Our Customer Service staff will be more than happy to answer any questions you may have :)
Using it on our site absolutely loving it looks good works well and alerts you to people coming on to the site A******* and needed support help so quick and excellent!
www.techhotspot.co.uk
Fantastic App! When we moved from Live Chat to Tideo the support team assisted us in every step of the process. They were on hand to answer every question we had and made the whole process painless. Tideo is extremely user friendly and affordable - totally worth every cent!
very useful app, It helps you with everything that you need. If you are starting a store, you should use this app.
Thank so much for the great review! Hope other users will listen to you :) Should you need any help just let us know.
Awesome app! Really helped me a lot... Very useful as well. Would highly recommend this to others!!!
Thank you so much for the kind and motivating words! :)
I think this is the best live chat app out there. It's super streamlined and easy to use. It has really helped us up our customer service game.
Great customer support! This is crucial for our industry, as on those apps our business is based on. good to know you will have their instant support if st goes wrong
Thank you so much! :)
Great software and integration with Shopify. We had an issue with logging in, which was not on there end, and they rectified it right away and The Live Chat agent was super helpful. This is one of the best platforms, we have used for Live Chat. We Recommend this App Highly.
Great app. I love the mobile feature. Simple to use simple to install.