Tidio Live Chat & AI Chatbots , 1,848 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its user-friendly interface, robust functionality, and excellent customer support. They appreciate the free plan, high customization options, and easy integration with Shopify. The live chat feature is popular for enabling real-time customer interaction, leading to increased conversions. The AI chat, dashboard, and email marketing features are intuitive and frequently updated. The app integrates with social media platforms and supports multiple languages. Some merchants reported a significant increase in sales due to the chatbot and AI customer service features. The support team is consistently praised for their quick and efficient problem-solving abilities.
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I am happy to report that this app runs very smooth and customer service is now exceptional. This will work perfect for my needs.
this app is really great, the customer service is great they listen to their customer and provide the best advice, I'm very satisfied with this app so far no complains, I'm currently on the free plan and I will be upgrading to the premium plan soon.
Thanks a lot for the 5-stars! We always try to listen to our customers and provide them with world-class support service and a world-class product.
This app is pretty darn cool. It was super easy to install and set up to my liking. It's so neat that I can see where my customers are on my site in real time. Plus I can see where they are from and what browser they are using. Such useful information. It's great to have this available to answer any questions my customers might have with real time customer service. Would definitely recommend. Thanks Tidio!!
Great App. Stable work! Only goog emotion!
Great app and great customer service! Will be using for a long time. Be careful of your settings as you can lose your monthly quota if not checked.
Thank you for the review! That's true. It's good to check what triggers your chatbot, so the settings are most optimal for your preference :-)
Incredible livechat app! Integrated seamlessly with Messenger and a super user friendly interface. A steal for both the free, basic option as well as paid! Customer service becomes much easier and helps with conversions when potential buyers understand what they're purchasing on the spot.
Thank you for making such a stellar app!
Thank you so much for choosing our app. We're delighted you're with us on this journey and are incredibly proud to see your review. :)
Excellent chat app for us. Our customers love it. We have both the android and desktop app installed. The free version is great but the paid version is worth it for the automation if you ask me.
Thanks A lot ! Very Good And Easy To Use .
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Seems like a great product (I've only began to use it, so will update this comment if things s=change as I use it more and more!), and the support staff are very helpful:-) www.balingtapedirect.com
UPDATE 12 AUG 2016.
I have found this App to be gr8. and already I am earning more sales because of communication via the app from customer who want to know more before making a purchase. Its Gr8:-) Also I need some help and contacted the support team, and I have to say the response was fast and very helpful. 10 outta 10.
Easy to use and excellent for customer service