Tidio Live Chat

Tidio Live Chat

by Tidio Ltd

Live chat boosted with Chatbots and Marketing Automation

Overall rating
4.8 of 5 stars
Based on 861 reviews

  • 5 of 5 stars
    89% of ratings are 5 stars
  • 4 of 5 stars
    6% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

All reviews

81 - 90 of 769 reviews


I really like this app as it allows you to connect with visitors anywhere through you phone app that makes it easier to respond to customers while on the go! And customer service is nice

Developer reply

August 30, 2019

Thank you so much for your amazing review. It was great to chat with you over our support chat.

Advantage Lifts

Today was the first day using this tool, and I am in love. Support staff was fast, and very helpful.

Developer reply

August 30, 2019

Thanks! Best of luck from the Tidio team! :)

SpectrumLeaf - Inspired by Nature. Selected by You.

Easy to use & intuitive product, with amazing & prompt support esp. from Arek! A big thank you to everyone that made this APP happen.

Kaydo Haswing Products

Really a fool proof app that anyone can use to increase conversions ,very easy to set up have direct live support if you have any problems , will definitely be upgrading my free plan shortly thanks guys great work


Easy to setup and works really great on all my devices! I needed help to change some settings and customer support was great1

Piedmont Education Foundation - Piedmont Store

This app is so easy to use, and the price point is really excellent. Being able to provide our customers with instants support -- and receiving it from this app's team -- is invaluable.

A Better Graphic

Love the app. Was a bit confusing to figure out at first but really nice features once I did. Love that you can add a large photo to the chat's welcome background. Facebook Messenger messages from your FB business page appear within the same tidio account admin panel to manage them in the same place. It is important to know that if you are not logged into your tidio account on the website or the mobile app, your offline message will appear even if it is not during your Do Not Disturb hours. Keep logged into your tidio account on web or mobile and you won't have a problem.

Developer reply

August 2, 2019

Thank you for your review and for the tip for our users! :) Cheers!


This may be the best kept secret of all the shopify eco system. Have tried maybe more than 10 chat solutions so far, but none would hold a candle to this in terms of useability, functionality and effectiveness. Would be happy if it could be a little cheaper but this really is great

Developer reply

July 30, 2019

Thank you so much for your review! Stories like yours motivate us to continue improving our service. :)


Super app, you can custom everything. A lot of chatbots are already ready to use too ! Great support team !

Developer reply

July 30, 2019

Thank you! <3


I have been looking for a chat function for our website for quite some time and stumbled across Tidio. I was immediately impressed with its simple set up, functionality, customizable settings, and also their amazing support team. I now have this set up on two websites, and will be adding to a third. Great app!

Developer reply

July 26, 2019

Amazing - thank you! It was a pleasure to chat with you over our support channel.

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