Tidio ‑ Live Chat & Chatbots

Live Chat boosted with Chatbots for the best customer support

Shopify app insights
  • Popular with businesses in the United States

Free plan available. Additional charges may apply.

App highlights

  • Up-to-date tech: works with the latest themes

Reviews

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars

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971 - 980 of 1387 reviews

The China Village

Location United Kingdom
Time spent using app 7 months

Can't believe how good this is for free! I worked for a large company before launching this Shopify store and they were spending thousands for the functionality you get here for free!

Specialistlightingonline

Location United Kingdom
Time spent using app Almost 2 years

I needed some help in setting up a couple of chat automations and found Martin really helpful. He was quick & efficient in sorting out my query. This app has helped my website & I would recommend it to other businesses.

Overnightwine

Location United States
Time spent using app About 1 month

Great App! Easy to install and setup. I chose the free option for now.

Tadaamy

Location Malaysia
Time spent using app 35 minutes

Tested it out for a week - works really well, something good to have. Support team is really good and helpful too!

Fidgetmx

Location Mexico
Time spent using app 17 days

This app really does as it says.

Master U Tdigital

Location United States
Time spent using app About 2 years

Review from the masteruniversaltechnologystore.com

We just got this app and it is like the #1 chat app on shopify if you want a convenient and easy to use app to chat with your customers then this app is the best option. What really impressed me was that they have a IOS app and a ANDroid app which is sooooooo convenient easily a must have app for any shopify store.

DOWNLOAD THIS APP IT'S SO WORTH IT :)

Futurebikini

Location United States
Time spent using app 4 months

The team support is beyond the 5 stars Fame!
They fix, give tips and they are really friendly!

Max

Blue Moose Engineering

Location United States
Time spent using app Almost 2 years

The free version delivers an excellent basic package with lots of features and customizability - highly recommend!

Luxeorganix

Location United States
Time spent using app About 1 month

Awesome customer service, Kamil was very helpful and patient and helped me through all the steps of setting up chat! thank you!

Authentic Dk

Location Denmark
Time spent using app 18 days

Excellent product and excellent support. They have even combined it with functions like marketing automation and a nice semi-transparent design. Thumbs up!