Reviews (1,966)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its AI chatbots that efficiently handle repetitive queries, saving time and boosting sales. They appreciate the user-friendly interface, easy setup, and features like live chat and email marketing. The support team is noted for being responsive and helpful. Additional benefits include a robust free option, team management capabilities, and a mobile app that enhances customer service and increases conversions.

June 21, 2016

I was happy to receive my first customer message through Tidio that led to a $220 sale. Thank you.

Jojoba Beauty
Australia
4 months using the app
June 17, 2016

Really helpful tool for instant communication with your customers and closing more deals on the spot ;)

Zinvo
United States
3 months using the app
June 16, 2016

So far so good. Signed up for the pro account. Should be well worth the $12/month.

Subliworks
Canada
1 day using the app
June 16, 2016

Thank you for the great app!
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Pixelsoftware
Ireland
About 7 hours using the app
June 15, 2016

At Qriouz.com we love it. Totally custom and simple to use.

Qrious
Slovenia
About 5 hours using the app
June 12, 2016

Great app! It has been working for my business.

Joyfulhomegoods
United States
About 1 month using the app
June 8, 2016

The ease of use and installation is out of the world. I also like that you can track visitors on the site in real time. Love it.

Pretty Perfect Packages
United States
2 days using the app
June 7, 2016

We run an online bookstore specialised in English prep-tests in Japan. Live chat is not yet still popular in Japan. However, we have received very positive feedbacks from users so far who have interacted with us via the live chat that is offered by Tidio team. Since our user base is mainly Japanese, supporting Japanese language is a very crucial aspect for us to choose a live chat solution and Tidio is proven to be a great option to support Japanese language. Our experience with Tidio has been very successful one and we really appreciate Tidio for their platform and great supports.

Choimirai
Japan
1 day using the app
June 7, 2016

Very impressed that I received a chat just 5 minutes after install and turn a "on the verge" unhappy customer, into a happy one with just a couple of pieces of info about their order.

Joliebeauty
United Kingdom
About 2 hours using the app
June 6, 2016

This is a very good, interactive app. I love all the features on it.

Dci Edustore
United Kingdom
3 days using the app