Tidio ‑ Live Chat & Chatbots

Tidio ‑ Live Chat & Chatbots

af TIDIO LLC

Live chat boosted with Chatbots and Marketing Automation

4.8 af 5 stjerner(1276 anmeldelse)

Respond on Chat and Messenger

Tidio lets you get all your live chat, e-mail, and Messenger communication in one panel. Save time with our free mobile app as well.

Enable Bots and increase sales

Start using intelligent Bots, which reclaim abandoned carts and increase sales, reacting to your customers’ behaviour. Automatically!

Set up in less than 30 seconds

Adding Tidio to your Shopify store takes less than 30 seconds. Click “Add app,” allow the widget to install on the site, and you’re done!


Om Tidio ‑ Live Chat & Chatbots

Are you looking for a tool that would increase your customers’ satisfaction, boost sales, and is available for free? You’ve come to the right place!

Tidio uniquely merges live chat, Bots, and Marketing Automation to meet the expectations of the most demanding Shopify store owners.

Reply to your customers’ queries instantly and increase sales by as much as 40%

By adding Tidio Chat to your store you empower your customers with the quickest and most effective form of contact. Research shows that live chat can boost sales by as much as 40%. Next time your customer faces an issue, they won’t go to the competitors or waste time -- they’ll contact you.

Bots will respond to your customers’ queries when you’re not able to

Customers of online stores demand immediate responses to their questions. Nobody can be available 24/7. Except for Bots, that is! Bots automatically reply to 43% of the most popular inquiries. Right after registering, with a few clicks of the mouse, you’ll be able to add Bots that will check product availability, inform about delivery status, and give the estimated delivery time. When faced with an issue, the Bot will transfer the conversation to an operator.

No more abandoned carts and lost sales, thanks to dedicated tracking and Bot that will solve your customers’ issues 24/7

Imagine being able to chat with every customer who abandons their cart in your store, around the clock. You can ask about their reasons for not going through with a purchase. If it helps, you can also offer them discounts and save as much as 60% of the transactions. This is how the Abandoned Cart Bot works.

No matter how your customer gets in touch, you will always be able to respond thanks to e-mail and Messenger integration

How many times have you missed a customer’s message that was sent through a channel you haven’t been checking frequently? In Tidio, you’ve got all your channels in one place -- you’re always able to reply to messages. If you’re often away from your computer, we’re also giving you our free mobile app.

A modern widget design that suits any website

When designing the widget, it was our goal to make it gorgeous and suitable for any website. Dozens of thousands of sites that use Tidio have shown us that we’ve done a good job. You can adjust your own widget to the colour scheme of your store.

Tidio is also:

  • The option to support multiple languages;
  • One of the highest-rated mobile app providers for iOS/Android in the industry;
  • Dozens of Automation and Bot templates for boosting your sales, as well as limitless possibilities thanks to the powerful editor;
  • Rich widget customisation options;
  • The option to see what your visitor is typing in real time;
  • Fantastic 24/5 support;
  • Support for 20+ integrations

Kan integreres med

  • GetResponse,
  • Zendesk,
  • Mailchimp,
  • Google Analytics,
  • Zapier

Se appen i aktion

Udforsk, hvordan appen virker i en eksempelbutik.

Se eksempelbutik

Mediegalleri

Support

Free

Gratis

  • 3 chat operators (only free plan)
  • 500 emails/month
  • Unlimited chatbot conversations with 100 visitors/mo
  • Visitors list
  • Desktop & mobile app

Communicator plan

$15/måned

Additional operator seat €15 per month/each.

  • 1 chat operator inc.
  • Other Free Plan features
  • Live typing preview
  • Visitors analytics
  • Account access permissions
  • Visitors' profiles' notes

Chatbots Plan

$39/måned

  • All Free plan features
  • Unlimited chatbots
  • Unlimited unique reachable visitors/mo
  • Chatbot templates
  • Visual chatbot editor
  • Zapier integration

Mailing

$25/måned

  • All Free Plan features
  • 40k emails/mo
  • No daily email limits
  • Email templates and editor
  • Automated campaigns
  • GDPR compliance

* Alle opkrævninger faktureres i USD.
** Faste debiteringer, herunder månedlige debiteringer eller brugsgebyrer, faktureres hver 30. dag.

4.8 af 5 stjerner

Den samlede bedømmelse afspejler appens aktuelle status. Den tager højde for alle appanmeldelser, men prioriterer de nyeste.

  • 5 af 5 stjerner
    90 % af bedømmelserne er på 5 stjerner
  • 4 af 5 stjerner
    6 % af bedømmelserne er på 4 stjerner
  • 3 af 5 stjerner
    1 % af bedømmelserne er på 3 stjerner
  • 2 af 5 stjerner
    2 % af bedømmelserne er på 2 stjerner
  • 1 af 5 stjerner
    2 % af bedømmelserne er på 1 stjerner

Seneste anmeldelser

Popcorn Shed

Tidio is super helpful for us as a small business to manage customer enquiries quickly and more efficient. Though I find setting up automated chat bots is a bit tricky, their customer service is fast and very helpful. They even gave me some more ideas on how to use it and how to better interact with customers! Thanks Tidio :)

AADMA.RO

It's a good app for now and customer support is very kind.You have different options and you also have a free plan which is good for new bussines.

Udviklerens svar

18. oktober 2021

Thank you so much for the perfect rating! We are really happy that you enjoy our features. Enjoy your Tidio!

simshinemall

In my opinion, Tidio chat robot is very intelligent and easy to use. The chat is displayed in the background in real time with no error, which makes it a good experience.

Udviklerens svar

18. oktober 2021

We are very happy to hear that you find our product easy and enjoyable to use. Thank you for the review and enjoy your Tidio!