Tidio ‑ Live Chat & Chatbots
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Highlights
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Based in Finland
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Works with the latest themes
About this app
Launched
July 14, 2014
Languages
English, German, French, Italian, Portuguese (Brazil), and Spanish
Categories
Store managementIntegrates with
Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.meAn all-in-one customer experience solution with live chat, chatbots, and multichannel communication.
Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!
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Talk to your visitors on live chat – quickly solve problems and sell proactively
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Use pre-made chatbot strategies to solve problems and increase sales
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Preview carts, check order history, and recommend products directly in the chat
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Add Tidio to your Shopify store in 30 seconds – just click Add App
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Manage and resolve customers' requests with a simple ticketing system
Pricing
Free
Free
- Live Chat - conversations with 50 users
- 3 chat operators (only free plan)
- Chatbots: with up to 100 visitors/mo
- Visitors list
- Mobile app
Communicator plan
$19/month
or $190/year and save 17%
Additional operator seat from €15.83 per month/each.
- 1 chat operator
- Unlimited conversations
- All Free plan features
- Live typing preview
- Live visitor data
- Departments
- Visitors' profiles' notes
Chatbots Plan
$39/month
or $390/year and save 17%
- All Free plan features
- Chatbots - conversations with 40,000 users
- Chatbot templates
- Visual chatbot editor
- Email, 24/5 Live Chat support
Tidio+
$289/month
or $2,890/year and save 17%
The final price depends on the chosen plan configuration
- Live Chat - unlimited
- Custom no. of operators
- Chatbots - custom no. of engagements
- Email, 24/5 Live Chat, 24/7 emergency phone
- AI Bots
Free
Free
- Live Chat - conversations with 50 users
- 3 chat operators (only free plan)
- Chatbots: with up to 100 visitors/mo
- Visitors list
- Mobile app
Communicator plan
$19/month
or $190/year and save 17%
Additional operator seat from €15.83 per month/each.
- 1 chat operator
- Unlimited conversations
- All Free plan features
- Live typing preview
- Live visitor data
- Departments
- Visitors' profiles' notes
Chatbots Plan
$39/month
or $390/year and save 17%
- All Free plan features
- Chatbots - conversations with 40,000 users
- Chatbot templates
- Visual chatbot editor
- Email, 24/5 Live Chat support
Tidio+
$289/month
or $2,890/year and save 17%
The final price depends on the chosen plan configuration
- Live Chat - unlimited
- Custom no. of operators
- Chatbots - custom no. of engagements
- Email, 24/5 Live Chat, 24/7 emergency phone
- AI Bots
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Amazing customer support and by far the best chatbox and chatbot I have found. And you can use it on your mobile if you are not on your computer.
Everyone should have Tidio! I am not just saying this for no reason at all, it is a chat box that can be utilized any where you are. Even on your desktop! I had Tidio for my store last year then decided to try out the shopify inbox. However, that was a big mistake leaving Tidio as the shopify inbox is experiencing tech problems, and I was unable to communicate with my customers. Thus, I decided to give Tidio another try, and I am so grateful to be able to integrate them once again! My customer rep Martin, is amazing to work with, very knowledgable, and helpful to no end! He is so incredible, I hope he gets a raise! :) Because of his help, I am able to chat with my customers right from my desktop without a browser! How awesome is that!!?? Take the chance on Tidio, you will be happy you did, and so will your customers! Blessings, and as Always Happy Organics from HeavenAh Organics, Nia
Must have for any shop owner. Giving you the ability to help customers in real time can make a huge difference in their satisfaction. 5/5
About this app
Launched
July 14, 2014
Languages
English, German, French, Italian, Portuguese (Brazil), and Spanish
Categories
Store managementIntegrates with
Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.meBuilt by TIDIO LLC
Support
Send a message+1 (415) 429-6331
support@tidio.net
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