Tidio Live Chat

Tidio Live Chat

af Tidio Ltd

Live chat boosted with Chatbots and Marketing Automation

4.7 af 5 stjerner(1013 anmeldelse)

Respond on Chat and Messenger

Tidio lets you get all your live chat, e-mail, and Messenger communication in one panel. Save time with our free mobile app as well.

Enable Bots and increase sales

Start using intelligent Bots, which reclaim abandoned carts and increase sales, reacting to your customers’ behaviour. Automatically!

Set up in less than 30 seconds

Adding Tidio to your Shopify store takes less than 30 seconds. Click “Add app,” allow the widget to install on the site, and you’re done!


Om Tidio Live Chat

Are you looking for a tool that would increase your customers’ satisfaction, boost sales, and is available for free? You’ve come to the right place!

Tidio uniquely merges live chat, Bots, and Marketing Automation to meet the expectations of the most demanding Shopify store owners.

Reply to your customers’ queries instantly and increase sales by as much as 40%

By adding Tidio Chat to your store you empower your customers with the quickest and most effective form of contact. Research shows that live chat can boost sales by as much as 40%. Next time your customer faces an issue, they won’t go to the competitors or waste time -- they’ll contact you.

Bots will respond to your customers’ queries when you’re not able to

Customers of online stores demand immediate responses to their questions. Nobody can be available 24/7. Except for Bots, that is! Bots automatically reply to 43% of the most popular inquiries. Right after registering, with a few clicks of the mouse, you’ll be able to add Bots that will check product availability, inform about delivery status, and give the estimated delivery time. When faced with an issue, the Bot will transfer the conversation to an operator.

No more abandoned carts and lost sales, thanks to dedicated tracking and Bot that will solve your customers’ issues 24/7

Imagine being able to chat with every customer who abandons their cart in your store, around the clock. You can ask about their reasons for not going through with a purchase. If it helps, you can also offer them discounts and save as much as 60% of the transactions. This is how the Abandoned Cart Bot works.

No matter how your customer gets in touch, you will always be able to respond thanks to e-mail and Messenger integration

How many times have you missed a customer’s message that was sent through a channel you haven’t been checking frequently? In Tidio, you’ve got all your channels in one place -- you’re always able to reply to messages. If you’re often away from your computer, we’re also giving you our free mobile app.

A modern widget design that suits any website

When designing the widget, it was our goal to make it gorgeous and suitable for any website. Dozens of thousands of sites that use Tidio have shown us that we’ve done a good job. You can adjust your own widget to the colour scheme of your store.

Tidio is also:

  • The option to support multiple languages;
  • One of the highest-rated mobile app providers for iOS/Android in the industry;
  • Dozens of Automation and Bot templates for boosting your sales, as well as limitless possibilities thanks to the powerful editor;
  • Rich widget customisation options;
  • The option to see what your visitor is typing in real time;
  • Fantastic 24/5 support;
  • Support for 20+ integrations.

Kan integreres med

  • GetResponse,
  • Zendesk,
  • Mailchimp,
  • Google Analytics,
  • Zapier

Se appen i aktion

Udforsk, hvordan appen virker i en eksempelbutik.

Se eksempelbutik

Mediegalleri

Support

Basic Plan

Gratis

  • Up to 3 operators for a lifetime

  • Live Chat

  • Messenger Integration

  • Email Integration

  • iOS & Android App

  • 100 Chatbot Triggers a month

Communicator Plan

$18/måned

$10 for any further operator

  • Live Typing Preview

  • Live Visitor List

  • Viewed Pages

Chatbots Plan

$18/måned

  • All Basic Plan Features

  • From 1,000 to Unlimited Chatbot Triggers/month

* Alle debiteringer faktureres i USD. Faste debiteringer, herunder månedlige debiteringer eller brugsgebyrer, faktureres hver 30. dag.

4.7 af 5 stjerner

Den samlede bedømmelse afspejler appens aktuelle status. Den tager højde for alle appanmeldelser, men prioriterer de nyeste.
  • 5 af 5 stjerner
    89 % af bedømmelserne er på 5 stjerner
  • 4 af 5 stjerner
    6 % af bedømmelserne er på 4 stjerner
  • 3 af 5 stjerner
    1 % af bedømmelserne er på 3 stjerner
  • 2 af 5 stjerner
    2 % af bedømmelserne er på 2 stjerner
  • 1 af 5 stjerner
    2 % af bedømmelserne er på 1 stjerner

Seneste anmeldelser

Kaylaan LLC

This is such a great app. I am on a free plan because we are also a startup and don't have the kind of fund to upgrade. But, we are already seeing conversions visa this app. Highly recommend it.

SuppliedByGh

App is great, viewed pages feature is great and really effective. However when my free trial ran out, i was disgusted at the price. Would be alot better if it were half the price it is now.

Udviklerens svar

24. november 2020

We appreciate your feedback very much!
Our prices are based directly on the cost of sustaining our work and servers needed to keep the quality of our service very high. We want to ensure that clients get the best product.
Please note that the premium features are just an option for when our clients feel like they need an upgrade. The free plan has all the necessary essentials :)

Bacon Bouquets.com

I love this app. It is a good app. I started with the free trial and then loved it so much that i pay for it monthly. The only downside to the app is that it takes a lot of time to set it up and work out the kinks. Also in the free trial you can see the order easily. You must pay for the premium service to see the order for the customer and any pages they have visited which is a requirement for excellent customer service. Their $18 plan is good though for a small business IMHO.

Udviklerens svar

24. november 2020

thank you so much for the kind words and the 5 stars! We are constantly doing our best to improve the time it takes to set up, so your feedback is extremely appreciated :)