Tidio Live Chat & AI Chatbots
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Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more
Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!
- Talk to your visitors on live chat – quickly solve problems and sell proactively
- Work alongside our Lyro AI bot to automatically solve your customers' questions
- Preview carts, check order history, and recommend products directly in the chat
- Add Tidio to your Shopify store in seconds – just click Add App
- Manage and resolve customers' requests with a simple ticketing system
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- Highlights
- Beliebt bei Unternehmen in den USA
- Kompatibel mit den neuesten Themes
Sprachen
Englisch, Deutsch, Französisch, Italienisch, Portugiesisch (Brasilien) und Spanisch
Kompatibel mit
Zendesk, Mailchimp, Google Analytics, Zapier, Klaviyo, Judge.meNachrichten in Echtzeit
Automatisierte Antworten
Anpassung
Kanäle
Workflow-Automatisierung
Preisgestaltung
Free
Kostenlos
- Live Chat - conversations with 50 users
- Flows: with up to 100 visitors/mo
- Ticketing
- Mobile app
- Social media integrations
Customer Service
$29 / Monat
oder $290/Jahr mit einer Ersparnis von 17 %
100 conversations for $29, 250 - 1000 conversations for $59
- All Free plan features
- Analytics
- Live visitors list
- Operating hours
- Tidio AI reply assistant
- Live chat support (24/5)
7-tägiger kostenloser Test
Flows
$29 / Monat
oder $290/Jahr mit einer Ersparnis von 17 %
Reach up to 40k visitors. Upgrade as you grow.
- All Free plan features
- Automation analytics
- Chatbots templates
- Visual chatbot builder
- No Tidio branding (add-on)
- Live chat support (24/5)
7-tägiger kostenloser Test
Lyro AI Chatbot
$39 / Monat
oder $390/Jahr mit einer Ersparnis von 17 %
Reach up to 200 Lyro conversations. Upgrade as you grow.
- All Free plan features
- Website scrapper
- Lyro tasks
- Native Shopify actions
- No Tidio branding (add-on)
- Live chat support (24/5)
7-tägiger kostenloser Test
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Alle Gebühren werden in USD berechnet. Wiederkehrende und nutzungsabhängige Gebühren werden alle 30 Tage in Rechnung gestellt. Alle Preisoptionen anzeigen
Rezensionen (1.906)
App works ok, but its absurd that removing the Tidio branding costs more per month than using the tool itself.
Not to mention very expensive to use the welcome bots and automation flows. For a small store to use them, you'll be paying more than your monthly Shopify fee.
Hi there! Thank you for the review! Our Support Team has reached out to you via email to assist.
the app is great, helps a ton, it makes your business easy, help you generate more sales, and help you manage your team well.
Thank you for your review! It's amazing to hear Tidio helps you with your everyday work :)
Best customer support app on Shopify! Best value for the price and and even the free option (Until you grow your brand) has many useful features. So many options and the team continues to add to the app!
Hello there, thank you for your great review! We aim to provide useful features even in the free plan, to help you grow with Tidio :)
I wanted to take a moment to express my gratitude for the outstanding support I received from Arek at Tidio. He was incredibly patient and went above and beyond to help me reposition Tidio using custom code. As someone who isn't well-versed in CSS, I greatly appreciated his willingness to guide me through the process step by step. Thanks to Arek's expertise and dedication, I was able to achieve exactly what I needed. His exceptional service truly made a difference, and I'm so grateful for his help
Thank you for this amazing review! Arek is truly a gem!
Really effective support in my case with a very fast response time.
Thank you so much for your feedback! We aim to provide the best support possible and we're glad we're successful!
Support
TIDIO LLC kann alle Fragen beantworten, die du zu Tidio Live Chat & AI Chatbots hast.
Ressourcen
Dieser Entwickler bietet keinen direkten Support auf Deutsch an.
Eingeführt
14. Juli 2014