Tidio ‑ Live Chat & Chatbots

Tidio ‑ Live Chat & Chatbots

von TIDIO LLC

Live chat boosted with Chatbots and Marketing Automation

4.8 von 5 Sternen(1337 Bewertung)

Respond on Chat and Messenger

Tidio lets you get all your live chat, e-mail, and Messenger communication in one panel. Save time with our free mobile app as well.

Enable Bots and increase sales

Start using intelligent Bots, which reclaim abandoned carts and increase sales, reacting to your customers’ behaviour. Automatically!

Set up in less than 30 seconds

Adding Tidio to your Shopify store takes less than 30 seconds. Click “Add app,” allow the widget to install on the site, and you’re done!


Über Tidio ‑ Live Chat & Chatbots

Are you looking for a tool that would increase your customers’ satisfaction, boost sales, and is available for free? You’ve come to the right place!

Tidio uniquely merges live chat, Bots, and Marketing Automation to meet the expectations of the most demanding Shopify store owners.

Reply to your customers’ queries instantly and increase sales by as much as 40%

By adding Tidio Chat to your store you empower your customers with the quickest and most effective form of contact. Research shows that live chat can boost sales by as much as 40%. Next time your customer faces an issue, they won’t go to the competitors or waste time -- they’ll contact you.

Bots will respond to your customers’ queries when you’re not able to

Customers of online stores demand immediate responses to their questions. Nobody can be available 24/7. Except for Bots, that is! Bots automatically reply to 43% of the most popular inquiries. Right after registering, with a few clicks of the mouse, you’ll be able to add Bots that will check product availability, inform about delivery status, and give the estimated delivery time. When faced with an issue, the Bot will transfer the conversation to an operator.

No more abandoned carts and lost sales, thanks to dedicated tracking and Bot that will solve your customers’ issues 24/7

Imagine being able to chat with every customer who abandons their cart in your store, around the clock. You can ask about their reasons for not going through with a purchase. If it helps, you can also offer them discounts and save as much as 60% of the transactions. This is how the Abandoned Cart Bot works.

No matter how your customer gets in touch, you will always be able to respond thanks to e-mail and Messenger integration

How many times have you missed a customer’s message that was sent through a channel you haven’t been checking frequently? In Tidio, you’ve got all your channels in one place -- you’re always able to reply to messages. If you’re often away from your computer, we’re also giving you our free mobile app.

A modern widget design that suits any website

When designing the widget, it was our goal to make it gorgeous and suitable for any website. Dozens of thousands of sites that use Tidio have shown us that we’ve done a good job. You can adjust your own widget to the colour scheme of your store.

Tidio is also:

  • The option to support multiple languages;
  • One of the highest-rated mobile app providers for iOS/Android in the industry;
  • Dozens of Automation and Bot templates for boosting your sales, as well as limitless possibilities thanks to the powerful editor;
  • Rich widget customisation options;
  • The option to see what your visitor is typing in real time;
  • Fantastic 24/5 support;
  • Support for 20+ integrations

Integriert mit

  • GetResponse,
  • Zendesk,
  • Mailchimp,
  • Google Analytics,
  • Zapier

Schau dir die App in Aktion an

Erlebe, wie die App in einem Beispiel-Store funktioniert.

Beispiel-Store anzeigen

Medien-Gallerie

Community

  • Entwickler-Website
  • Datenschutzerklärung
  • 020 3289 7807
  • support@tidio.net

Free

Kostenlos

  • 3 chat operators (only free plan)
  • Chatbot conversations with up to 100 visitors/mo
  • Visitors list
  • Desktop & mobile app

Communicator plan

$15/Monat

Additional operator seat €15 per month/each.

  • 1 chat operator inc.
  • Other Free Plan features
  • Live typing preview
  • Visitors analytics
  • Account access permissions
  • Visitors' profiles' notes

Chatbots Plan

$39/Monat

  • All Free plan features
  • Unlimited chatbots
  • Unlimited unique reachable visitors/mo
  • Chatbot templates
  • Visual chatbot editor
  • Zapier integration

* Alle Gebühren werden in USD berechnet.
** Wiederkehrende Gebühren, einschließlich monatlicher oder nutzungsabhängiger Gebühren, werden alle 30 Tage in Rechnung gestellt.

4.8 von 5 Sternen

Die Gesamtbewertung spiegelt den aktuellen Status der App wider. Es werden alle App-Bewertungen berücksichtigt, aber die aktuellsten Bewertungen werden priorisiert.

  • 5 von 5 Sternen
    90% der Bewertungen sind 5 Sterne
  • 4 von 5 Sternen
    6% der Bewertungen sind 4 Sterne
  • 3 von 5 Sternen
    1% der Bewertungen sind 3 Sterne
  • 2 von 5 Sternen
    1% der Bewertungen sind 2 Sterne
  • 1 von 5 Sternen
    2% der Bewertungen sind 1 Sterne

Aktuellste Rezensionen

HuaHe

very useful,This makes it more convenient for me to use,And the customer service is also very enthusiastic

Antwort des Entwicklers

2. Dezember 2021

Thank you so much for your positive review! We are always happy to provide support to our customers

famhearth.com

a Chat icon can be customized on the page as needed. Fast and helpful support! Enjoying the app so far!

Antwort des Entwicklers

1. Dezember 2021

We really appreciate the review! Thank you for the perfect score

Elegant Bricks Limited

Really simple and effective chat system. We use the free edition for live chat only and it is perfect for our needs. We have previously tested the auto chat bot system to prompt users to sign up for the mailing list and similar and it's really effective, though too expensive for our small budget sadly. Highly recommended anyway.

Antwort des Entwicklers

1. Dezember 2021

Thank you so much for your review and the 5 stars! We are glad that you enjoy our free features