Tidio Live Chat

Tidio Live Chat

de Tidio Ltd

Live chat boosted with Chatbots and Marketing Automation

4.7 con 5 estrellas(947 reseña)

Respond on Chat and Messenger

Tidio lets you get all your live chat, e-mail, and Messenger communication in one panel. Save time with our free mobile app as well.

Enable Bots and increase sales

Start using intelligent Bots, which reclaim abandoned carts and increase sales, reacting to your customers’ behaviour. Automatically!

Set up in less than 30 seconds

Adding Tidio to your Shopify store takes less than 30 seconds. Click “Add app,” allow the widget to install on the site, and you’re done!


Acerca de Tidio Live Chat

Are you looking for a tool that would increase your customers’ satisfaction, boost sales, and is available for free? You’ve come to the right place!

Tidio uniquely merges live chat, Bots, and Marketing Automation to meet the expectations of the most demanding Shopify store owners.

Reply to your customers’ queries instantly and increase sales by as much as 40%

By adding Tidio Chat to your store you empower your customers with the quickest and most effective form of contact. Research shows that live chat can boost sales by as much as 40%. Next time your customer faces an issue, they won’t go to the competitors or waste time -- they’ll contact you.

Bots will respond to your customers’ queries when you’re not able to

Customers of online stores demand immediate responses to their questions. Nobody can be available 24/7. Except for Bots, that is! Bots automatically reply to 43% of the most popular inquiries. Right after registering, with a few clicks of the mouse, you’ll be able to add Bots that will check product availability, inform about delivery status, and give the estimated delivery time. When faced with an issue, the Bot will transfer the conversation to an operator.

No more abandoned carts and lost sales, thanks to dedicated tracking and Bot that will solve your customers’ issues 24/7

Imagine being able to chat with every customer who abandons their cart in your store, around the clock. You can ask about their reasons for not going through with a purchase. If it helps, you can also offer them discounts and save as much as 60% of the transactions. This is how the Abandoned Cart Bot works.

No matter how your customer gets in touch, you will always be able to respond thanks to e-mail and Messenger integration

How many times have you missed a customer’s message that was sent through a channel you haven’t been checking frequently? In Tidio, you’ve got all your channels in one place -- you’re always able to reply to messages. If you’re often away from your computer, we’re also giving you our free mobile app.

A modern widget design that suits any website

When designing the widget, it was our goal to make it gorgeous and suitable for any website. Dozens of thousands of sites that use Tidio have shown us that we’ve done a good job. You can adjust your own widget to the colour scheme of your store.

Tidio is also:

  • The option to support multiple languages;
  • One of the highest-rated mobile app providers for iOS/Android in the industry;
  • Dozens of Automation and Bot templates for boosting your sales, as well as limitless possibilities thanks to the powerful editor;
  • Rich widget customisation options;
  • The option to see what your visitor is typing in real time;
  • Fantastic 24/5 support;
  • Support for 20+ integrations.

Se integra con

  • GetResponse,
  • Zendesk,
  • Mailchimp,
  • Google Analytics,
  • Zapier

Ver la aplicación en acción.

Explora cómo funciona la aplicación en un ejemplo de tienda.

Ver ejemplo de tienda

Galería multimedia

Soporte

Basic Plan

Gratis

  • Up to 3 operators for a lifetime

  • Live Chat

  • Messenger Integration

  • Email Integration

  • iOS & Android App

  • 100 Chatbot Triggers a month

Communicator Plan

$18/mes

$10 for any further operator

  • Live Typing Preview

  • Live Visitor List

  • Viewed Pages

Chatbots Plan

$18/mes

  • All Basic Plan Features

  • From 1,000 to Unlimited Chatbot Triggers/month

* Todos los cargos se facturan en USD. Los cargos recurrentes, incluidos los costos mensuales o los cargos basados en el uso, se facturan cada 30 días.

4.7 con 5 estrellas

La calificación general refleja el estado actual de la aplicación. Es un recuento de todas las reseñas de la aplicación pero con énfasis en las más recientes.
  • 5 con 5 estrellas
    89 % de las calificaciones con 5 estrellas
  • 4 con 5 estrellas
    6 % de las calificaciones con 4 estrellas
  • 3 con 5 estrellas
    1 % de las calificaciones con 3 estrellas
    (8)
  • 2 con 5 estrellas
    2 % de las calificaciones con 2 estrellas
  • 1 con 5 estrellas
    2 % de las calificaciones con 1 estrellas

Reseñas más recientes

shop.LEDVANCE.com

Tidio Live Chat is a fantastic app. The support is fast and always ready to help. The app works great and I am happy that we chose Tidio as our live chat and chat bot provider.

Respuesta del desarrollador

5 de agosto de 2020

Thank you for your kind words and the 5star review! :)

ميـّار

i'm using this app to help me with the live chat, and the support team are available all the time.
thanks a lot

Respuesta del desarrollador

3 de agosto de 2020

Thank you so much for the 5 star review! We are very glad to be a part of your business :)

populahpresents

Currently, I am using the free plan and it has been great, and the fact that I can use their mobile app to chat live with customers is a plus. Their user interface is easy to follow and set up, so you will be up & running in no time. I have contacted customer service once (after hours) for a general question about their plans, and I received a reply in just a few hours after sending. I will be sure to post more reviews as I gain more usage an experience with this app.

Respuesta del desarrollador

3 de agosto de 2020

Thank you so much for taking the time to review our app, your kind words and the 5 stars! :)