Tidio Live Chat

Tidio Live Chat

da Tidio Ltd.

Live chat boosted with Chatbots and Marketing Automation

4.7 stelle su 5(1037 recensioni)

Respond on Chat and Messenger

Tidio lets you get all your live chat, e-mail, and Messenger communication in one panel. Save time with our free mobile app as well.

Enable Bots and increase sales

Start using intelligent Bots, which reclaim abandoned carts and increase sales, reacting to your customers’ behaviour. Automatically!

Set up in less than 30 seconds

Adding Tidio to your Shopify store takes less than 30 seconds. Click “Add app,” allow the widget to install on the site, and you’re done!


Su Tidio Live Chat

Are you looking for a tool that would increase your customers’ satisfaction, boost sales, and is available for free? You’ve come to the right place!

Tidio uniquely merges live chat, Bots, and Marketing Automation to meet the expectations of the most demanding Shopify store owners.

Reply to your customers’ queries instantly and increase sales by as much as 40%

By adding Tidio Chat to your store you empower your customers with the quickest and most effective form of contact. Research shows that live chat can boost sales by as much as 40%. Next time your customer faces an issue, they won’t go to the competitors or waste time -- they’ll contact you.

Bots will respond to your customers’ queries when you’re not able to

Customers of online stores demand immediate responses to their questions. Nobody can be available 24/7. Except for Bots, that is! Bots automatically reply to 43% of the most popular inquiries. Right after registering, with a few clicks of the mouse, you’ll be able to add Bots that will check product availability, inform about delivery status, and give the estimated delivery time. When faced with an issue, the Bot will transfer the conversation to an operator.

No more abandoned carts and lost sales, thanks to dedicated tracking and Bot that will solve your customers’ issues 24/7

Imagine being able to chat with every customer who abandons their cart in your store, around the clock. You can ask about their reasons for not going through with a purchase. If it helps, you can also offer them discounts and save as much as 60% of the transactions. This is how the Abandoned Cart Bot works.

No matter how your customer gets in touch, you will always be able to respond thanks to e-mail and Messenger integration

How many times have you missed a customer’s message that was sent through a channel you haven’t been checking frequently? In Tidio, you’ve got all your channels in one place -- you’re always able to reply to messages. If you’re often away from your computer, we’re also giving you our free mobile app.

A modern widget design that suits any website

When designing the widget, it was our goal to make it gorgeous and suitable for any website. Dozens of thousands of sites that use Tidio have shown us that we’ve done a good job. You can adjust your own widget to the colour scheme of your store.

Tidio is also:

  • The option to support multiple languages;
  • One of the highest-rated mobile app providers for iOS/Android in the industry;
  • Dozens of Automation and Bot templates for boosting your sales, as well as limitless possibilities thanks to the powerful editor;
  • Rich widget customisation options;
  • The option to see what your visitor is typing in real time;
  • Fantastic 24/5 support;
  • Support for 20+ integrations.

Si integra con

  • GetResponse,
  • Zendesk,
  • Mailchimp,
  • Google Analytics,
  • Zapier

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Galleria multimediale

Community

Basic Plan

Gratis

  • Up to 3 operators for a lifetime

  • Live Chat

  • Messenger Integration

  • Email Integration

  • iOS & Android App

  • 100 Chatbot Triggers a month

Communicator Plan

$18/mese

$10 for any further operator

  • Live Typing Preview

  • Live Visitor List

  • Viewed Pages

Chatbots Plan

$18/mese

  • All Basic Plan Features

  • From 1,000 to Unlimited Chatbot Triggers/month

* Tutte le spese sono fatturate in USD. Le spese ricorrenti, comprese le spese per utilizzo o mensili, sono fatturate ogni 30 giorni.

4.7 stelle su 5

La valutazione complessiva riflette lo stato attuale dell'app. Tiene in considerazione tutte le recensioni relative all'app, ma dà priorità a quelle più recenti.
  • 5 stelle su 5
    Il 89% delle recensioni sono di 5 stelle
  • 4 stelle su 5
    Il 6% delle recensioni sono di 4 stelle
  • 3 stelle su 5
    Il 1% delle recensioni sono di 3 stelle
  • 2 stelle su 5
    Il 2% delle recensioni sono di 2 stelle
  • 1 stelle su 5
    Il 2% delle recensioni sono di 1 stelle

Le recensioni più recenti

Pairidaeza Health Ltd

Love the app, and the customer support has been great throughout. I've been using the app for a couple of months and it's been great, and the dev team are quick to listen to feature requests.

Risposta dello sviluppatore

15 gennaio 2021

Thank you so much for the encouraging and kind words! :)

Alessandro Guarnieri

installo l'app e subito dopo mi dicie ops, c'è stato un problema... continuo a ricaricare la pagina e ancora ops, c'è stato un problema. ho mandato e-mail ma nessuna risposta. davvero deluso

Risposta dello sviluppatore

11 gennaio 2021

We would love to help you with this! Our developers are working on the error not popping anymore. For the time being, please disable the Google Translate plug-in inside your browser, then refresh the page and you will be able to enter your Tidio panel. If you have any questions, please reach out to me at jan@tidio.net where I will be able to assist you further

Seo Digital Club

My issue was not resolved. I was told in the email that through email they will be able to help me out but after I replied no response from them. My developer was using Tidio before that is the reason why it was showing the old account (I got no access to that). There were no response so I had to delete this app from my store.

Risposta dello sviluppatore

13 gennaio 2021

The response time during the weekends can be a little bit longer, but we responded to every email we had associated with your account to help.

Unfortunately, we never received a reply but we would still love to help you so you can continue using Tidio. Please respond to the email from oscar@tidio.net, or drop us an email directly so we can establish a way of communication to help you personally :)