Tidio Live Chat & AI Chatbots

Tidio Live Chat & AI Chatbots

Prezzi
Piano gratuito disponibile. Prova gratuita disponibile.
Elementi chiave
Popolare tra le attività commerciali degli Stati Uniti
Compatibile con i temi più recenti
Valutazione
4,6 (1.928)
Sviluppatore
TIDIO LLC

Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient! altro
  • Talk to your visitors on live chat – quickly solve problems and sell proactively
  • Work alongside our Lyro AI bot to automatically solve your customers' questions
  • Preview carts, check order history, and recommend products directly in the chat
  • Add Tidio to your Shopify store in seconds – just click Add App
  • Manage and resolve customers' requests with a simple ticketing system
Elementi chiave
Popolare tra le attività commerciali degli Stati Uniti
Compatibile con i temi più recenti

Lingue

Inglese. Tedesco. Francese. Italiano. Portoghese (Brasile)e Spagnolo

Funziona con

  • Zendesk
  • Mailchimp
  • Google Analytics
  • Zapier
  • Klaviyo
  • Judge.me

Prezzi

Free

Gratis

  • Live Chat - conversations with 50 users
  • Flows: with up to 100 visitors/mo
  • Ticketing
  • Mobile app
  • Social media integrations

Customer Service

$29 /mese

o a $290/anno con un risparmio del 17%

100 conversations for $29, 250 - 1000 conversations for $59

  • All Free plan features
  • Analytics
  • Live visitors list
  • Operating hours
  • Tidio AI reply assistant
  • Live chat support (24/5)

Prova gratuita di 7 giorni

Flows

$29 /mese

o a $290/anno con un risparmio del 17%

Reach up to 40k visitors. Upgrade as you grow.

  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Visual chatbot builder
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Prova gratuita di 7 giorni

Lyro AI Chatbot

$39 /mese

o a $390/anno con un risparmio del 17%

Reach up to 200 Lyro conversations. Upgrade as you grow.

  • All Free plan features
  • Website scrapper
  • Lyro tasks
  • Native Shopify actions
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Prova gratuita di 7 giorni

Tutte le spese sono fatturate in USD. Per gli addebiti ricorrenti e le spese basate sull’utilizzo ricevi una fattura ogni 30 giorni. Vedi tutte le opzioni di prezzo

Recensioni (1.928)

Valutazione complessiva
4,6
Numero di recensioni per livello
  • Il 88% delle recensioni ha 5 stelle
  • Il 6% delle recensioni ha 4 stelle
  • Il 1% delle recensioni ha 3 stelle
  • Il 2% delle recensioni ha 2 stelle
  • Il 3% delle recensioni ha 1 stelle
29 gennaio 2025

I have been using since 2019. Worked well no complains. They kept increasing prices. I have to say i will stop using the app.

Joy Displays
Stati Uniti
Oltre 5 anni di utilizzo dell’app
TIDIO LLC ha risposto 11 febbraio 2025

Hello there! At Tidio, our primary focus is on delivering high-value features. For us, it is paramount that you have a quality product and that you are confident in the tools we provide. We are determined to continue to improve and enhance, and the new release serves as a catalyst for continuous improvement. Many new features and improvements have been introduced over the years (Lyro AI, custom domain, Lyro product recommendations) and many more upcoming.We hope you will still enjoy our services, and in case of any questions or issues, we're here to help at support@tidio.net

8 febbraio 2025

Too expensive now, they increased the prices a lot!

KakelExpress
Svezia
Oltre 3 anni di utilizzo dell’app
TIDIO LLC ha risposto 11 febbraio 2025

Hello there! We understand the pricing increase may be inconvenient, but over time we’ve added several key features to Tidio, which is why our pricing has been adjusted. Some of our most recent update is introducing Lyro AI bot, integration with WhatsApp, custom domain, live call feature. We hope they will make your customer support even more efficient! In case of any questions please reach out to us at support@tidio.net, the Team will be there happy to assist.

11 gennaio 2025

Terrible support to uninstall the app. Don't use!

MisKits
Regno Unito
Oltre 2 anni di utilizzo dell’app
TIDIO LLC ha risposto 12 gennaio 2025

Hi! Whether you need assistance with a fix or want to remove Tidio, we're here to support you. I'll follow up with you via email to provide further help.

Olek - Tidio

30 gennaio 2025

Tidio has been great for our customer service. Very helpful set up, and a decent learning curve.

Performance Vet Supply
Stati Uniti
Quasi 2 anni di utilizzo dell’app
TIDIO LLC ha risposto 14 febbraio 2025

Thank you so much for your kind words!

6 febbraio 2025

Miguel was awesome and super helpful.

ProActive Performance L.L.C.
Stati Uniti
Oltre un anno di utilizzo dell’app
TIDIO LLC ha risposto 14 febbraio 2025

Thank you for your review - we aim to provide the best support possible!

Assistenza

Assistenza app fornita da TIDIO LLC.

In alternativa, visita il relativo portale di assistenza

Risorse

Questo sviluppatore non offre assistenza diretta in Italiano.

Sviluppatore

TIDIO LLC

149 New Montgomery St 4th Floor, San Francisco, CA, CA 94105, US

Lanciata

14 luglio 2014

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