하이라이트
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미국 소재
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Customer experience platform with live chat, Lyro AI chatbot, ticketing, email marketing, and more
Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!
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Talk to your visitors on live chat – quickly solve problems and sell proactively
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Work alongside our Lyro AI bot to automatically solve your customers' questions
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Preview carts, check order history, and recommend products directly in the chat
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Add Tidio to your Shopify store in seconds – just click Add App
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Manage and resolve customers' requests with a simple ticketing system
요금제
Free
무료 설치
The plan includes a 7-day trial for all features. After the trial, you will have a free forever plan.
- Live Chat - conversations with 50 users
- 3 chat operators (only free plan)
- Chatbots: with up to 100 visitors/mo
- Visitors list
- Mobile app
Communicator plan
월 $25
또는 연 $250 및 17% 할인
Additional operator seat from $25per month/each.
- 1 chat operator
- Unlimited conversations
- All Free plan features
- Live typing preview
- Live visitor data
- Departments
- Visitors' profiles' notes
Chatbots Plan
월 $29
또는 연 $290 및 17% 할인
2,000 visitors with bot interaction for $29, 5,000 for $49, up to 40,000 for $139
- All Free plan features
- Chatbots - 2,000 visitors included
- Chatbot templates
- Visual chatbot editor
- Email, 24/5 Live Chat support
Tidio+
월 $394
The final price depends on the chosen plan configuration
- Live Chat - unlimited
- Custom no. of operators
- Chatbots - custom no. of engagements
- Email, 24/5 Live Chat, 24/7 emergency phone
- AI Bots
Free
무료 설치
The plan includes a 7-day trial for all features. After the trial, you will have a free forever plan.
- Live Chat - conversations with 50 users
- 3 chat operators (only free plan)
- Chatbots: with up to 100 visitors/mo
- Visitors list
- Mobile app
Communicator plan
월 $25
또는 연 $250 및 17% 할인
Additional operator seat from $25per month/each.
- 1 chat operator
- Unlimited conversations
- All Free plan features
- Live typing preview
- Live visitor data
- Departments
- Visitors' profiles' notes
Chatbots Plan
월 $29
또는 연 $290 및 17% 할인
2,000 visitors with bot interaction for $29, 5,000 for $49, up to 40,000 for $139
- All Free plan features
- Chatbots - 2,000 visitors included
- Chatbot templates
- Visual chatbot editor
- Email, 24/5 Live Chat support
Tidio+
월 $394
The final price depends on the chosen plan configuration
- Live Chat - unlimited
- Custom no. of operators
- Chatbots - custom no. of engagements
- Email, 24/5 Live Chat, 24/7 emergency phone
- AI Bots
모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기
리뷰 1,747개
I think this is one of the best apps on the market today. And although its price is high, it is worth every penny invested in it. Using this application, you won’t even have the thought of looking for something else, since it has almost everything you need. In addition, the guys are constantly improving it and adding new functionality. If you compare the version from 3 years ago with the current one, you will see how far we have come both in terms of adding functionality and in terms of improving what already worked well.
Very functional and user friendly live chat app with excellent customer support. Free plan is also very inclusive. High customization and easy to implement premium featuers as well.
Highly recommend.
We have been using Tidio from the start of our webshop. Super nice live chat with many functions. The employees can be reached easily and quickly. We see a good and long collaboration with Tidio :).
Great platform, email marketing, campaigns, and can integrate with FB and IG. Overall a great tool for chat service! Highly recommend.
Thank you. We’re thrilled that you were satisfied with our services. Your feedback is appreciated!
This app is great, does exactly what I need it to do without over complicating things and the integration with the phone app to take chats on the go is excellent! Shout out to Arek for also helping me out with some account troubleshooting, your customer service was impeccable!
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