Tidio ‑ Live Chat & AI Chatbot

Tidio ‑ Live Chat & AI Chatbot

요금제
무료 플랜 사용 가능. 무료 체험 이용 가능.
판매자님과 비슷한 스토어에서 인기
미국 소재
평점
4.7 (1,147)
개발자
TIDIO LLC

Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store.

Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features.

Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features. 더 보기
  • Live chat app—provide live support, resolve issues, and sell via chat and video
  • Chatbot integration—create chatbot automation flows and feed your funnel 24/7
  • AI chatbot—resolve most customer support issues with Lyro the AI sales assistant
  • Help desk software—manage everything from one, easy-to-use, centralized panel
  • Real-time omni-channel support—Preview carts, past orders and recommend products
판매자님과 비슷한 스토어에서 인기
미국 소재

언어

영어, 독일어, 프랑스어, 이탈리아어, 포르투갈어(브라질), 그리고 스페인어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

  • Zendesk
  • Mailchimp
  • Google Analytics
  • Zapier
  • Klaviyo
  • Judge.me

요금제

Free

무료

  • Live Chat - conversations with 50 users
  • Flows: with up to 100 visitors/mo
  • Ticketing
  • Mobile app
  • Social media integrations

Customer Service

$29 /월

또는 연 $290 및 17% 할인

100 conversations for $29, 250 - 1000 conversations for $59

  • All Free plan features
  • Analytics
  • Live visitors list
  • Operating hours
  • Tidio AI reply assistant
  • Live chat support (24/5)

7일 무료 체험

Flows

$29 /월

또는 연 $290 및 17% 할인

Reach up to 40k visitors. Upgrade as you grow.

  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Visual chatbot builder
  • No Tidio branding (add-on)
  • Live chat support (24/5)

7일 무료 체험

Lyro AI Chatbot

$39 /월

또는 연 $390 및 17% 할인

Reach up to 200 Lyro conversations. Upgrade as you grow.

  • All Free plan features
  • Website scrapper
  • Lyro tasks
  • Native Shopify actions
  • No Tidio branding (add-on)
  • Live chat support (24/5)

7일 무료 체험

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 (1,147)

전체 평점
4.7
평점 수준당 개수
  • 평점의 85%가 별 5개입니다
  • 평점의 8%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 4%가 별 1개입니다
2026년 1월 9일

We’ve been using Tidio for nearly 10 years, and it remains one of our most dependable tools. The features are intuitive, easy to implement, and genuinely helpful in our daily workflow. Their customer service is consistently fast, kind, and knowledgeable — always ready to collaborate and find solutions. We confidently recommend Tidio to any business looking for a user-friendly and well-supported communication platform.

SHOO-FOO, Eco Home Linens
캐나다
앱 사용 기간 대략 7년
답글 TIDIO LLC개 2026년 1월 12일

Thank you very much for that amazing feedback! We would like to express our deepest gratitude for your continued trust and partnership.

2025년 12월 29일

Easy to use for chats on the go, mobile app works well. There's some automatic chatbot features, like a silly meme, which I didn't want turned on, so be sure to look around at all the initial settings before letting their AI go live.

Stick With Me Sweets
미국
앱 사용 기간 대략 3년
답글 TIDIO LLC개 2025년 12월 30일

Thank you so much for your review! Let us know in case you need any more guidance and we'll gladly help.

2025년 12월 16일

We are generally happy with Tidio and its integration with Shopify. Setup is straightforward, and the AI features are helpful for handling common customer questions and improving response times.

There is still room for improvement, particularly in making AI responses more flexible and improving customization options for automation. Overall, it is a reliable customer support app with strong potential.

Metrix Premium Chassis Parts
미국
앱 사용 기간 대략 4년
답글 TIDIO LLC개 2025년 12월 17일

Thank you so much for your honest feedback! We're glad to know that you are overall satisfied with Tidio. We're always happy to help with setting up all the features, to make the most out of our tool. Feel free to reach out to us via support@tidio.net, and we'll do our best to make Tidio a 5-star app for you!

지원

앱 지원은 TIDIO LLC에서 제공합니다.

리소스

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

개발자

TIDIO LLC

149 New Montgomery St 4th Floor, San Francisco, CA, CA 94105, US

출시됨

2014년 7월 14일 · 변경 로그

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