Tidio Live Chat & AI Chatbots

Tidio Live Chat & AI Chatbots

무료 플랜 사용 가능
평점(4.6)
리뷰
개발자

하이라이트

동일 업종 비즈니스에서 인기 있는 앱
  • 미국 소재
귀하의 비즈니스에 적합
  • 최신 테마와 작동

앱 소개

출시됨

2014년 7월 14일

언어

영어, 독일어, 프랑스어, 이탈리아어, 포르투갈어(브라질), 그리고 스페인어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.me

Customer experience platform with live chat, Lyro AI chatbot, ticketing, email marketing, and more

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient! 더 보기
  • Talk to your visitors on live chat – quickly solve problems and sell proactively
  • Work alongside our Lyro AI bot to automatically solve your customers' questions
  • Preview carts, check order history, and recommend products directly in the chat
  • Add Tidio to your Shopify store in seconds – just click Add App
  • Manage and resolve customers' requests with a simple ticketing system

요금제

Free

무료

  • Live Chat - conversations with 50 users
  • Flows: with up to 100 visitors/mo
  • Ticketing
  • Mobile app
  • Social media integrations

Customer Service

$29 /월

또는 연 $290 및 17% 할인

100 conversations for $29, 250 - 1000 conversations for $59

  • All Free plan features
  • Analytics
  • Live visitors list
  • Operating hours
  • Tidio AI reply assistant
  • Live chat support (24/5)

Flows

$29 /월

또는 연 $290 및 17% 할인

Reach up to 40k visitors. Upgrade as you grow.

  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Visual chatbot builder
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Lyro AI Chatbot

$39 /월

또는 연 $390 및 17% 할인

Reach up to 200 Lyro conversations. Upgrade as you grow.

  • All Free plan features
  • Website scrapper
  • Lyro tasks
  • Native Shopify actions
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Free

무료

  • Live Chat - conversations with 50 users
  • Flows: with up to 100 visitors/mo
  • Ticketing
  • Mobile app
  • Social media integrations

Customer Service

$29 /월

또는 연 $290 및 17% 할인

100 conversations for $29, 250 - 1000 conversations for $59

  • All Free plan features
  • Analytics
  • Live visitors list
  • Operating hours
  • Tidio AI reply assistant
  • Live chat support (24/5)

Flows

$29 /월

또는 연 $290 및 17% 할인

Reach up to 40k visitors. Upgrade as you grow.

  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Visual chatbot builder
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Lyro AI Chatbot

$39 /월

또는 연 $390 및 17% 할인

Reach up to 200 Lyro conversations. Upgrade as you grow.

  • All Free plan features
  • Website scrapper
  • Lyro tasks
  • Native Shopify actions
  • No Tidio branding (add-on)
  • Live chat support (24/5)

모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기

리뷰 1,856개

전체 평점
4.6
평점 수준당 개수
  • 평점의 88%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 2%가 별 2개입니다
  • 평점의 3%가 별 1개입니다
2024년 2월 27일

Great support! Not just when i signed up, but even now after a while using the app. The app works great by the way, support was needed only for how to get the best out of it.

Sagema
알바니아
앱 사용 기간 6개월
답글 TIDIO LLC개 2024년 2월 29일

Thank you very much for the review! Our goal is to provide the best possible support and we're happy to hear that we succeeded :)

2024년 5월 5일

Their app and website has been down for the last 3 days, not sure whats going on.

What A Room
미국
앱 사용 기간 대략 5년
답글 TIDIO LLC개 2024년 5월 7일

Hi, it seems like you may have experienced an issue with Comcast blocking your access to Tidio. Based on our logs, it looks like you've managed to log in to your panel already. I'll contact you via email to confirm everything is working smoothly. Olek - Tidio

2024년 4월 10일

I would recommend this to other small businesses. Been using for a couple weeks now, and it is so convenient to have all customer communication routed to one app. I plan on upgrading to the AI feature after I've built up a list of Q&A from my customer messages.

Heel
미국
앱 사용 기간 9일
답글 TIDIO LLC개 2024년 4월 15일

Thank you for your feedback!

It's great to know that you're planning to explore our AI features, we're confident that it will further streamline your customer interactions and enhance efficiency.

If you need any assistance or have questions as you continue using Tidio, please don't hesitate to reach out to our Support team. We're here to help.

2024년 4월 4일

Very good customer service and has helped us convert more sales due to chatbots feature and AI customer service saves us time and efficiency for customer queries. Good app. been using for 5-6 months now

Circa Watch Labs
아일랜드
앱 사용 기간 대략 1개월
답글 TIDIO LLC개 2024년 4월 9일

Thank you for your feedback! We're glad to hear that our chatbots have contributed to your sales and saved you time!.

If you ever need any assistance or have any questions, please don't hesitate to reach out at support@tidio.net. We're here to support you every step of the way!

2024년 2월 22일

Customer support here is so easy and fast. They helped us switch from a Wordpress site to a Shopify and it was a bit complicated but the staff made it super easy to understand with screenshots and walked me through each step! They were so sweet and even gave us a 10% off coupon! Highly Recommend.

Team Bottles
미국
앱 사용 기간 대략 1개월

앱 소개

출시됨

2014년 7월 14일

언어

영어, 독일어, 프랑스어, 이탈리아어, 포르투갈어(브라질), 그리고 스페인어

이 앱은 한국어로 번역되지 않았습니다

다음과 호환:

Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.me

TIDIO LLC 제공

TIDIO LLC 정보

평점 4.6

Shopify 앱스토어용 앱 빌드 경력 10년

149 New Montgomery St 4th Floor, San Francisco, CA, CA 94105, US

지원

메시지 보내기

support@tidio.net

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

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