추천 이미지 갤러리
Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more
Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!
- Talk to your visitors on live chat – quickly solve problems and sell proactively
- Work alongside our Lyro AI bot to automatically solve your customers' questions
- Preview carts, check order history, and recommend products directly in the chat
- Add Tidio to your Shopify store in seconds – just click Add App
- Manage and resolve customers' requests with a simple ticketing system
- 하이라이트
- 미국의 비즈니스에서 인기 있는 앱
- 최신 테마와 작동
언어
영어, 독일어, 프랑스어, 이탈리아어, 포르투갈어(브라질), 그리고 스페인어
이 앱은 한국어로 번역되지 않았습니다
다음과 호환:
Zendesk, Mailchimp, Google Analytics, Zapier, Klaviyo, Judge.me전체 기능
실시간 메시지 전달
- AI 챗봇
- 실시간 채팅
- 이메일 채팅
- 영상 통화
- 소셜 미디어
- 파일 업로드
- 여러 언어
- 푸시 알림
- 에이전트 분석
자동 응답
- 카트 복구
- 할인
- FAQ
- 인사말
- 빠른 응답
- 상향 판매
- 설문조사
맞춤 설정
- 색상 및 글꼴
- 이모티콘 및 스티커
- 채팅 창
- 업무 시간
- 환영 메시지
- 채팅 버튼
- 태그 지정
- 채팅 할당
- 채팅 흐름
- 에이전트 아바타
채널
- 이메일
- 실시간 채팅
- 챗봇
- 소셜 미디어
- 셀프서비스
- 연락처 양식
- FAQ
워크플로 자동화
- 자동-응답
- 응답 템플릿
- AI 응답
- 티켓 발행
- 통합 받은 편지함
- 자동-할당
- 규칙 기반 트리거
- 태그 지정
- 스팸 탐지
- 사용자 지정 알림
- 피드백 설문 조사
- 여러 언어
- 분석
- 보고서
실시간 메시지 전달
자동 응답
맞춤 설정
채널
워크플로 자동화
요금제
Free
무료
- Live Chat - conversations with 50 users
- Flows: with up to 100 visitors/mo
- Ticketing
- Mobile app
- Social media integrations
Customer Service
$29 /월
또는 연 $290 및 17% 할인
100 conversations for $29, 250 - 1000 conversations for $59
- All Free plan features
- Analytics
- Live visitors list
- Operating hours
- Tidio AI reply assistant
- Live chat support (24/5)
7일 무료 체험
Flows
$29 /월
또는 연 $290 및 17% 할인
Reach up to 40k visitors. Upgrade as you grow.
- All Free plan features
- Automation analytics
- Chatbots templates
- Visual chatbot builder
- No Tidio branding (add-on)
- Live chat support (24/5)
7일 무료 체험
Lyro AI Chatbot
$39 /월
또는 연 $390 및 17% 할인
Reach up to 200 Lyro conversations. Upgrade as you grow.
- All Free plan features
- Website scrapper
- Lyro tasks
- Native Shopify actions
- No Tidio branding (add-on)
- Live chat support (24/5)
7일 무료 체험
모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기
리뷰 (1,909)
the app is great, helps a ton, it makes your business easy, help you generate more sales, and help you manage your team well.
Thank you for your review! It's amazing to hear Tidio helps you with your everyday work :)
App works ok, but its absurd that removing the Tidio branding costs more per month than using the tool itself.
Not to mention very expensive to use the welcome bots and automation flows. For a small store to use them, you'll be paying more than your monthly Shopify fee.
Hi there! Thank you for the review! Our Support Team has reached out to you via email to assist.
Best customer support app on Shopify! Best value for the price and and even the free option (Until you grow your brand) has many useful features. So many options and the team continues to add to the app!
Hello there, thank you for your great review! We aim to provide useful features even in the free plan, to help you grow with Tidio :)
I wanted to take a moment to express my gratitude for the outstanding support I received from Arek at Tidio. He was incredibly patient and went above and beyond to help me reposition Tidio using custom code. As someone who isn't well-versed in CSS, I greatly appreciated his willingness to guide me through the process step by step. Thanks to Arek's expertise and dedication, I was able to achieve exactly what I needed. His exceptional service truly made a difference, and I'm so grateful for his help
Thank you for this amazing review! Arek is truly a gem!
Always a help. Thanks so much.
Thank you very much for your feedback!
지원
TIDIO LLC에서 Tidio Live Chat & AI Chatbots에 대한 회원님의 모든 질문에 답변해 드릴 수 있습니다.