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Tidio ‑ Live Chat & Chatbots

Live Chat boosted with Chatbots, Messenger, and Instagram

Shopify app insights
  • 미국의 비즈니스에서 인기 있는 앱

무료 플랜 사용 가능. 추가 요금이 부과 될 수 있습니다..

앱 하이라이트

  • 최신 기술: 최신 테마와 함께 작동합니다

키 값 섹션

Respond on Chat and Messenger

Tidio lets you get all your live chat, e-mail, and Messenger communication in one panel. Save time with our free mobile app as well.

Enable Bots and increase sales

Start using intelligent Bots, which reclaim abandoned carts and increase sales, reacting to your customers’ behaviour. Automatically!

Set up in less than 30 seconds

Adding Tidio to your Shopify store takes less than 30 seconds. Click “Add app,” allow the widget to install on the site, and you’re done!

App details

Tidio ‑ Live Chat & Chatbots

Tidio ‑ Live Chat & Chatbots

Tidio is a popular customer service platform for Shopify, making merchants all around the globe more efficient.

Tidio is an all-in-one Customer Service Platform that combines Live Chat, chatbots, email, Messenger, and Instagram to instantly communicate with your customers. It enables you to answer their questions, solve their problems in real-time and engage with them in crucial moments. In return, it helps you increase customer satisfaction and consequently-sales.

What can you do/achieve with Tidio?

  • Use the Live Chat to reply to your customers instantly and increase sales
  • Take care of your customers 24/7 with chatbots
  • Offer self-service for checking product availability, informing about deliveries, etc.
  • Use the best e-commerce tactics to increase your sales
  • Stop losing sales by missing the conversation
  • Combine all communication channels in one place for seamless customer service
  • See live visitors and start a conversation

Use the Live Chat to reply to your customers instantly and increase sales.

Get in touch with your online customers to provide real-time support or assist them to ensure the best experience and generate more sales. Tidio Live Chat is easy to install, looks great in your store, and is 100% mobile-friendly.

Take care of your customers 24/7 with AI and chatbots.

Save abandoned carts, show order status, offer discount codes, segment visitors, build your mailing list… and do much more with built-in ready-to-use chatbots. Our research shows that chatbots can effectively handle a significant part of such cases. And you can build your own chatbots from scratch with our drag-and-drop editor. No coding skills are required! It’s fast and simple by design!

Use proven e-commerce tactics to increase your sales.

We’ve created and built-in 30+ different chatbots that will run specific tactics. Right after installation, you can turn them on to save abandoned carts, upsell, offer discount codes or collect emails.

A modern widget design that suits any website.

When designing the widget, our goal was to make it gorgeous and suitable for any website. You can adjust your own widget to the color scheme of your store.

Tidio is loved by its active users for:

  • The option to support multiple languages
  • iOS/Android mobile app
  • Dozens of Automations and Bot templates for boosting your sales, as well as limitless possibilities thanks to the powerful editor
  • Increasing customer support teams’ performance by automating a big part of their job
  • Multichannel communication in one place (Live Chat, email, Messenger, Instagram)
  • Rich widget customization options
  • The option to see what your visitor is typing in real time
  • Fantastic support available 24 hours a day, 5 days a week
  • Support for 20+ integrations

출시 날짜

통합하기

  • GetResponse
  • Zendesk
  • Mailchimp
  • Google Analytics
  • Zapier
Tidio ‑ Live Chat & Chatbots

Tidio ‑ Live Chat & Chatbots

Tidio is a popular customer service platform for Shopify, making merchants all around the globe more efficient.

Tidio is an all-in-one Customer Service Platform that combines Live Chat, chatbots, email, Messenger, and Instagram to instantly communicate with your customers. It enables you to answer their questions, solve their problems in real-time and engage with them in crucial moments. In return, it helps you increase customer satisfaction and consequently-sales.

What can you do/achieve with Tidio?

  • Use the Live Chat to reply to your customers instantly and increase sales
  • Take care of your customers 24/7 with chatbots
  • Offer self-service for checking product availability, informing about deliveries, etc.
  • Use the best e-commerce tactics to increase your sales
  • Stop losing sales by missing the conversation
  • Combine all communication channels in one place for seamless customer service
  • See live visitors and start a conversation

Use the Live Chat to reply to your customers instantly and increase sales.

Get in touch with your online customers to provide real-time support or assist them to ensure the best experience and generate more sales. Tidio Live Chat is easy to install, looks great in your store, and is 100% mobile-friendly.

Take care of your customers 24/7 with AI and chatbots.

Save abandoned carts, show order status, offer discount codes, segment visitors, build your mailing list… and do much more with built-in ready-to-use chatbots. Our research shows that chatbots can effectively handle a significant part of such cases. And you can build your own chatbots from scratch with our drag-and-drop editor. No coding skills are required! It’s fast and simple by design!

Use proven e-commerce tactics to increase your sales.

We’ve created and built-in 30+ different chatbots that will run specific tactics. Right after installation, you can turn them on to save abandoned carts, upsell, offer discount codes or collect emails.

A modern widget design that suits any website.

When designing the widget, our goal was to make it gorgeous and suitable for any website. You can adjust your own widget to the color scheme of your store.

Tidio is loved by its active users for:

  • The option to support multiple languages
  • iOS/Android mobile app
  • Dozens of Automations and Bot templates for boosting your sales, as well as limitless possibilities thanks to the powerful editor
  • Increasing customer support teams’ performance by automating a big part of their job
  • Multichannel communication in one place (Live Chat, email, Messenger, Instagram)
  • Rich widget customization options
  • The option to see what your visitor is typing in real time
  • Fantastic support available 24 hours a day, 5 days a week
  • Support for 20+ integrations

출시 날짜

통합하기

  • GetResponse
  • Zendesk
  • Mailchimp
  • Google Analytics
  • Zapier

요금제

Free

무료

  • Live chat
  • 3 chat operators (only free plan)
  • Chatbot conversations with up to 100 visitors/mo
  • Visitors list
  • Desktop & mobile app

Communicator plan

월 $19

Additional operator seat €19 per month/each.

  • 1 chat operator inc.
  • All Free plan features
  • Live typing preview
  • Live visitor data
  • Departments
  • Access permissions
  • Visitors' profiles' notes

Chatbots Plan

월 $49

  • All Free plan features
  • Unlimited chatbots
  • Unlimited unique reachable visitors/mo
  • Chatbot templates
  • Visual chatbot editor
  • Zapier integration

* 모든 비용은 USD(으)로 청구됩니다.
** 월납 혹은 사용 기반 청구를 포함한 반복 청구 금액은 30일마다 청구됩니다.

리뷰

4.8 별 5개 중

전체 평가는 앱의 현재 상태를 반영합니다. 여기에는 모든 앱 평가가 포함되지만 가장 최근의 평가에 우선순위가 있습니다.

Counts per rating level
  • 평가의 90%는 별점 5 입니다.
  • 평가의 6%는 별점 4 입니다.
  • 평가의 1%는 별점 3 입니다.
  • 평가의 1%는 별점 2 입니다.
  • 평가의 2%는 별점 1 입니다.

리뷰 목록

Filter and sort reviews

  • Astonox

    위치 프랑스

    j'ai utilisé cette application et c'est une appli magnifique je l'aime vraiment beaucoup je recommande très vivement

    개발자 회신
    2022년 8월 15일

    Hi there! Thank you so much for your lovely review :) It's great to hear that you like the app so far. Let us know in case you need any guidance! Chris

  • Body Balance Massage & Skincare Spa

    위치 미국
    앱 사용 소요 시간 1년 이상

    Tidio is great honestly. It's easy to use, clean navigation, and their support has always been on point so far! Thank you Tidio!

    개발자 회신
    2022년 8월 10일

    Hi there! Thank you so much for your lovely review :) It's great to hear that you like every bit of Tidio so far. We'll keep working hard so it stays that way :) Chris

  • Weedshop.dk

    위치 덴마크
    앱 사용 소요 시간 24일

    The chatbot saves us A BUNCH of time. We have cut our customer support load in half. Also the integration to see order status and delivery information is amazing.

    개발자 회신
    2022년 8월 10일

    Thank you so much for the lovely review. We are glad to hear that our chatbots are helping you out!

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