추천 이미지 갤러리
Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more
Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!
- Talk to your visitors on live chat – quickly solve problems and sell proactively
- Work alongside our Lyro AI bot to automatically solve your customers' questions
- Preview carts, check order history, and recommend products directly in the chat
- Add Tidio to your Shopify store in seconds – just click Add App
- Manage and resolve customers' requests with a simple ticketing system
- 하이라이트
- 미국의 비즈니스에서 인기 있는 앱
- 최신 테마와 작동
언어
영어, 독일어, 프랑스어, 이탈리아어, 포르투갈어(브라질), 그리고 스페인어
이 앱은 한국어로 번역되지 않았습니다
다음과 호환:
- Zendesk
- Mailchimp
- Google Analytics
- Zapier
- Klaviyo
- Judge.me
범주
요금제
Free
무료
- Live Chat - conversations with 50 users
- Flows: with up to 100 visitors/mo
- Ticketing
- Mobile app
- Social media integrations
Customer Service
$29 /월
또는 연 $290 및 17% 할인
100 conversations for $29, 250 - 1000 conversations for $59
- All Free plan features
- Analytics
- Live visitors list
- Operating hours
- Tidio AI reply assistant
- Live chat support (24/5)
7일 무료 체험
Flows
$29 /월
또는 연 $290 및 17% 할인
Reach up to 40k visitors. Upgrade as you grow.
- All Free plan features
- Automation analytics
- Chatbots templates
- Visual chatbot builder
- No Tidio branding (add-on)
- Live chat support (24/5)
7일 무료 체험
Lyro AI Chatbot
$39 /월
또는 연 $390 및 17% 할인
Reach up to 200 Lyro conversations. Upgrade as you grow.
- All Free plan features
- Website scrapper
- Lyro tasks
- Native Shopify actions
- No Tidio branding (add-on)
- Live chat support (24/5)
7일 무료 체험
모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기
리뷰 (1,936)
Tidio has been great for our customer service. Very helpful set up, and a decent learning curve.
Thank you so much for your kind words!
I have consistently encountered issues with the system:
If you have an email chain conversation, it becomes mixed up in the system, making it extremely time-consuming to find the latest reply. I always need to refer back to Outlook, which is a waste of time.
Spell check and grammar check do not work.
Sometimes, the system does not display the body of the tickets, necessitating a return to Outlook.
If you integrate their WhatsApp, you will lose all your WhatsApp chats, and you only have 24 hours to reply to your customer's message, including weekends. This can lead to lost sales.
The AI chat does not always provide the correct answers.
I have reported these issues and attempted to terminate the service, but they keep saying it's in the pipeline and won't allow me to cancel the contract. I have used it for 9 months, paying £460 each month, and will stop after my contract ends. I don't feel this is worth so much money
Very helpful customer service contacted us for a meeting to explain how to use their apps to their full potential.
We're happy to know that our assistance was useful and help you start with Tidio :)
I have been using since 2019. Worked well no complains. They kept increasing prices. I have to say i will stop using the app.
Hello there! At Tidio, our primary focus is on delivering high-value features. For us, it is paramount that you have a quality product and that you are confident in the tools we provide. We are determined to continue to improve and enhance, and the new release serves as a catalyst for continuous improvement. Many new features and improvements have been introduced over the years (Lyro AI, custom domain, Lyro product recommendations) and many more upcoming.We hope you will still enjoy our services, and in case of any questions or issues, we're here to help at support@tidio.net
Tidio is a great application for those who want a more robust chat widget. I think businesses will really enjoy the easy navigation as well!
지원
앱 지원은 TIDIO LLC에서 제공합니다.
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