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An all-in-one customer experience solution with live chat, chatbots, and multichannel communication.
Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!
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Talk to your visitors on live chat – quickly solve problems and sell proactively
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Use pre-made chatbot strategies to solve problems and increase sales
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Preview carts, check order history, and recommend products directly in the chat
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Add Tidio to your Shopify store in 30 seconds – just click Add App
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Manage and resolve customers' requests with a simple ticketing system
요금제
Free
무료
- Live Chat - conversations with 50 users
- 3 chat operators (only free plan)
- Chatbots: with up to 100 visitors/mo
- Visitors list
- Mobile app
Communicator plan
월 $19
또는 연 $190 및 17% 할인
Additional operator seat from €15.83 per month/each.
- 1 chat operator
- Unlimited conversations
- All Free plan features
- Live typing preview
- Live visitor data
- Departments
- Visitors' profiles' notes
Chatbots Plan
월 $19
또는 연 $190 및 17% 할인
2,000 visitors with bot interaction for $29, 5,000 for $49, up to 40,000 for $139
- All Free plan features
- Chatbots - 1,000 visitors included
- Chatbot templates
- Visual chatbot editor
- Email, 24/5 Live Chat support
Tidio+
월 $329
또는 연 $3,290 및 17% 할인
The final price depends on the chosen plan configuration
- Live Chat - unlimited
- Custom no. of operators
- Chatbots - custom no. of engagements
- Email, 24/5 Live Chat, 24/7 emergency phone
- AI Bots
Free
무료
- Live Chat - conversations with 50 users
- 3 chat operators (only free plan)
- Chatbots: with up to 100 visitors/mo
- Visitors list
- Mobile app
Communicator plan
월 $19
또는 연 $190 및 17% 할인
Additional operator seat from €15.83 per month/each.
- 1 chat operator
- Unlimited conversations
- All Free plan features
- Live typing preview
- Live visitor data
- Departments
- Visitors' profiles' notes
Chatbots Plan
월 $19
또는 연 $190 및 17% 할인
2,000 visitors with bot interaction for $29, 5,000 for $49, up to 40,000 for $139
- All Free plan features
- Chatbots - 1,000 visitors included
- Chatbot templates
- Visual chatbot editor
- Email, 24/5 Live Chat support
Tidio+
월 $329
또는 연 $3,290 및 17% 할인
The final price depends on the chosen plan configuration
- Live Chat - unlimited
- Custom no. of operators
- Chatbots - custom no. of engagements
- Email, 24/5 Live Chat, 24/7 emergency phone
- AI Bots
모든 비용은 USD(으)로 청구됩니다. 반복 요금 및 사용 기반 요금은 30일마다 청구됩니다. 모든 요금제 옵션 보기
리뷰 1,627개
great customer service especially Ricardo he helped me with a few issues and was patient, as for the app it's really professional, and I haven't had any issues so far, highly recommended.
There is no way to bind the tidio shopify app to another email address, you would have to start from scratch and lose all previous conversations.
Thank you for reaching out and sharing your concerns. We appreciate your feedback and we want to assure you that we are actively looking into your case and will be contacting you directly to discuss potential solutions. Your satisfaction is our priority, and we are committed to finding a resolution that meets your needs.
Great work, thanks to Piotr ! He solve my problem very quickly and now my website work correctly !!!
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