Tidio ‑ Live Chat & AI Chatbot
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Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store.
Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features.
- Live chat app—provide live support, resolve issues, and sell via chat and video
- Chatbot integration—create chatbot automation flows and feed your funnel 24/7
- AI chatbot—resolve most customer support issues with Lyro the AI sales assistant
- Help desk software—manage everything from one, easy-to-use, centralized panel
- Real-time omni-channel support—Preview carts, past orders and recommend products
- Populært blant butikker som din
- Basert i USA
Språk
Engelsk, Tysk, Fransk, Italiensk, Portugisisk (Brasil), og Spansk
Denne appen er ikke oversatt til Norsk (bokmål)
Fungerer med
- Google Analytics
- Judge.me
- Klaviyo
- Mailchimp
- Zapier
- Zendesk
Kategorier
Sanntidsmeldinger
Automatiserte svar
Kanaler
Arbeidsflytautomatisering
- Svar automatisk
- Svarmaler
- Svar fra kunstig intelligens
- Sammendrag fra kunstig intelligens
- Billettutstedelse
- Enhetlig innboks
- Tilordne automatisk
- Regelbaserte utløsere
- Eskalering
- Tagging
- Oppdagelse av søppelpost
- Sporing av bestilling
- Kundevarsler
- Spørreundersøkelser for tilbakemeldinger
- Flere språk
- Multibutikk
- Analyse
- Rapporter
Priser
Velg abonnementet som passer best for bedriften din.
Free
Gratis
Funksjoner
- Live Chat - conversations with 50 users
- Flows: with up to 100 visitors/mo
- Ticketing
- Mobile app
- Social media integrations
Customer Service
$29 / måned
eller $290/år og spar 17 %
100 conversations for $29, 250 - 1000 conversations for $59
Funksjoner
- All Free plan features
- Analytics
- Live visitors list
- Operating hours
- Tidio AI reply assistant
- Live chat support (24/5)
7-dagers gratis prøveperiode
Flows
$29 / måned
eller $290/år og spar 17 %
Reach up to 40k visitors. Upgrade as you grow.
Funksjoner
- All Free plan features
- Automation analytics
- Chatbots templates
- Visual chatbot builder
- No Tidio branding (add-on)
- Live chat support (24/5)
7-dagers gratis prøveperiode
Lyro AI Chatbot
$39 / måned
eller $390/år og spar 17 %
Reach up to 200 Lyro conversations. Upgrade as you grow.
Funksjoner
- All Free plan features
- Website scrapper
- Lyro tasks
- Native Shopify actions
- No Tidio branding (add-on)
- Live chat support (24/5)
7-dagers gratis prøveperiode
Alle kostnader faktureres i USD. Gjentagende og bruksbaserte kostnader faktureres hver 30. dag. Se alle prisalternativer
Omtaler (1 162)
I appreciate the Tidio app. It makes responding to customer queries much more efficient. I appreciate that I can feed it a ton of background knowledge on the business and website and it synthesizes it for me.
Thank you for your feedback on Tidio! In case you think there is some room for improvement, we'd love to hear about this!
NOT FRIENDLY! TIDIO doesn't allow you to export any of your store's customers' questions and your answers.
We're sorry to hear you feel that way. Please note this feature is not available within Tidio. However, we will reach out to you via email to discuss possible options.
It's been quite positive for our stores conversion rate. And reducing simple questions by our customers.
We're happy to know that Tidio helps you on so many levels!
Brukerstøtte
App-støtte leveres av TIDIO LLC.
Ressurser
Denne utvikleren tilbyr ikke direkte støtte på Norsk (bokmål).
Lansert
14. juli 2014 · Endringslogg
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