Tidio Live Chat & AI Chatbots

Name: Tidio Live Chat & AI Chatbots
Brand: TIDIO LLC
Rating: 4.7 (1896 reviews)

Prijs: Gratis abonnement beschikbaar. Gratis proefperiode beschikbaar.
Beoordeling: 4,7 (1.896)
Ontwikkelaar: TIDIO LLC

Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Talk to your visitors on live chat – quickly solve problems and sell proactively
Work alongside our Lyro AI bot to automatically solve your customers' questions
Preview carts, check order history, and recommend products directly in the chat
Add Tidio to your Shopify store in seconds – just click Add App
Manage and resolve customers' requests with a simple ticketing system

Bevat onvertaalde tekst

Vertaling weergeven

Hoogtepunten: Populair bij bedrijven in de Verenigde Staten; Werkt met de nieuwste thema's

Talen

Engels, Duits, Frans, Italiaans, Portugees (Brazilië), en Spaans

Deze app is niet vertaald in het Nederlands

Werkt met

Zendesk, Mailchimp, Google Analytics, Zapier, Klaviyo, Judge.me

Categorieën

Chat , Helpdesk

Berichten versturen in real time

AI-chatbots, Live chat, E-mailchat, Videobellen, Social media, Bestanden uploaden, Meerdere talen, Pushmeldingen, Agentanalytics

Geautomatiseerde antwoorden

Winkelwagenherstel, Kortingen, Veelgestelde vragen, Begroetingen, Snelle reacties, Upselling, Enquêtes

Aanpassing

Kleur en lettertype, Emoji's en stickers, Chatvenster, Openingstijden, Welkomstberichten, Chatknoppen, Tagging, Chattoewijzing, Chatstromen, Agentavatar

Kanalen

E-mail, Live chat, Chatbot, Social media, Selfservice, Contactformulier, Veelgestelde vragen

Workflow-automatisering

Automatisch antwoorden, Antwoordtemplates, AI-antwoorden, Ticketing, Samengestelde inbox, Automatisch toewijzen, Op regels gebaseerde triggers, Tagging, Spamdetectie, Klantmeldingen, Feedbackenquêtes, Meerdere talen, Analytics, Rapporten

Prijs

Free

Gratis

Live Chat - conversations with 50 users
Flows: with up to 100 visitors/mo
Ticketing
Mobile app
Social media integrations

Customer Service

$29 /maand

of $290/jaar en bespaar 17%

100 conversations for $29, 250 - 1000 conversations for $59

All Free plan features
Analytics
Live visitors list
Operating hours
Tidio AI reply assistant
Live chat support (24/5)

Gratis proefperiode van 7 dagen

Flows

$29 /maand

of $290/jaar en bespaar 17%

Reach up to 40k visitors. Upgrade as you grow.

All Free plan features
Automation analytics
Chatbots templates
Visual chatbot builder
No Tidio branding (add-on)
Live chat support (24/5)

Gratis proefperiode van 7 dagen

Lyro AI Chatbot

$39 /maand

of $390/jaar en bespaar 17%

Reach up to 200 Lyro conversations. Upgrade as you grow.

All Free plan features
Website scrapper
Lyro tasks
Native Shopify actions
No Tidio branding (add-on)
Live chat support (24/5)

Gratis proefperiode van 7 dagen

Bevat onvertaalde tekst

Vertaling weergeven

Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties

Recensies (1.896)

Algemene beoordeling

4,7

Cijfers per recensieniveau

88% recensies zijn 5 sterren
1,7K
6% recensies zijn 4 sterren
110
1% recensies zijn 3 sterren
26
2% recensies zijn 2 sterren
31
3% recensies zijn 1 sterren
57

Alle recensies

1 september 2024

App works ok, but its absurd that removing the Tidio branding costs more per month than using the tool itself.

Not to mention very expensive to use the welcome bots and automation flows. For a small store to use them, you'll be paying more than your monthly Shopify fee.

Engineers Collective

Nieuw-Zeeland

Ongeveer 5 jaar gebruiken de app

TIDIO LLC heeft geantwoord 2 september 2024

Hi there! Thank you for the review! Our Support Team has reached out to you via email to assist.

15 juli 2024

Best customer support app on Shopify! Best value for the price and and even the free option (Until you grow your brand) has many useful features. So many options and the team continues to add to the app!

Luxa Nutrition

Verenigde Staten

8 maanden gebruiken de app

TIDIO LLC heeft geantwoord 17 juli 2024

Hello there, thank you for your great review! We aim to provide useful features even in the free plan, to help you grow with Tidio :)

9 augustus 2024

I wanted to take a moment to express my gratitude for the outstanding support I received from Arek at Tidio. He was incredibly patient and went above and beyond to help me reposition Tidio using custom code. As someone who isn't well-versed in CSS, I greatly appreciated his willingness to guide me through the process step by step. Thanks to Arek's expertise and dedication, I was able to achieve exactly what I needed. His exceptional service truly made a difference, and I'm so grateful for his help

Litheli EU

Duitsland

Ongeveer een maand gebruiken de app

TIDIO LLC heeft geantwoord 11 augustus 2024

Thank you for this amazing review! Arek is truly a gem!