Tidio ‑ Live Chat & Chatbots

Tidio ‑ Live Chat & Chatbots

Gratis abonnement beschikbaar. Er kunnen extra kosten van toepassing zijn.
Beoordeling (4,7)
Recensies
Ontwikkelaar

Hoogtepunten

Populair bij bedrijven zoals dat van jou
  • Gevestigd in de Verenigde Staten
Gemaakt voor jouw bedrijf
  • Werkt met de nieuwste thema's

Over deze app

Geïntroduceerd

14 juli 2014

Talen

Engels, Duits, Frans, Italiaans, Portugees (Brazilië), en Spaans

Integreert met

Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.me

An all-in-one customer experience solution with live chat, chatbots, and multichannel communication.

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient! meer
  • Talk to your visitors on live chat – quickly solve problems and sell proactively
  • Use pre-made chatbot strategies to solve problems and increase sales
  • Preview carts, check order history, and recommend products directly in the chat
  • Add Tidio to your Shopify store in 30 seconds – just click Add App
  • Manage and resolve customers' requests with a simple ticketing system

Prijs

Free

Gratis

  • Live Chat - conversations with 50 users
  • 3 chat operators (only free plan)
  • Chatbots: with up to 100 visitors/mo
  • Visitors list
  • Mobile app

Communicator plan

$19/maand

of $190/jaar en bespaar 17%

Additional operator seat from €15.83 per month/each.

  • 1 chat operator
  • Unlimited conversations
  • All Free plan features
  • Live typing preview
  • Live visitor data
  • Departments
  • Visitors' profiles' notes

Chatbots Plan

$19/maand

of $190/jaar en bespaar 17%

2,000 visitors with bot interaction for $29, 5,000 for $49, up to 40,000 for $139

  • All Free plan features
  • Chatbots - 1,000 visitors included
  • Chatbot templates
  • Visual chatbot editor
  • Email, 24/5 Live Chat support

Tidio+

$329/maand

of $3,290/jaar en bespaar 17%

The final price depends on the chosen plan configuration

  • Live Chat - unlimited
  • Custom no. of operators
  • Chatbots - custom no. of engagements
  • Email, 24/5 Live Chat, 24/7 emergency phone
  • AI Bots

Free

Gratis

  • Live Chat - conversations with 50 users
  • 3 chat operators (only free plan)
  • Chatbots: with up to 100 visitors/mo
  • Visitors list
  • Mobile app

Communicator plan

$19/maand

of $190/jaar en bespaar 17%

Additional operator seat from €15.83 per month/each.

  • 1 chat operator
  • Unlimited conversations
  • All Free plan features
  • Live typing preview
  • Live visitor data
  • Departments
  • Visitors' profiles' notes

Chatbots Plan

$19/maand

of $190/jaar en bespaar 17%

2,000 visitors with bot interaction for $29, 5,000 for $49, up to 40,000 for $139

  • All Free plan features
  • Chatbots - 1,000 visitors included
  • Chatbot templates
  • Visual chatbot editor
  • Email, 24/5 Live Chat support

Tidio+

$329/maand

of $3,290/jaar en bespaar 17%

The final price depends on the chosen plan configuration

  • Live Chat - unlimited
  • Custom no. of operators
  • Chatbots - custom no. of engagements
  • Email, 24/5 Live Chat, 24/7 emergency phone
  • AI Bots

Alle betalingen worden in USD gefactureerd. Terugkerende en op gebruik gebaseerde kosten worden om de 30 dagen gefactureerd. Alle prijsopties

1.627 recensies

Algemene beoordeling
4,7
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 6% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 3% recensies zijn 1 sterren
25 mei 2023

great customer service especially Ricardo he helped me with a few issues and was patient, as for the app it's really professional, and I haven't had any issues so far, highly recommended.

Jumla Platform
Saoedi-Arabië
App gebruikt gedurende 7 dagen
24 mei 2023

There is no way to bind the tidio shopify app to another email address, you would have to start from scratch and lose all previous conversations.

TesCamp
Hongkong SAR van China
App gebruikt gedurende Ongeveer 3 uur
TIDIO LLC heeft geantwoord 24 mei 2023

Thank you for reaching out and sharing your concerns. We appreciate your feedback and we want to assure you that we are actively looking into your case and will be contacting you directly to discuss potential solutions. Your satisfaction is our priority, and we are committed to finding a resolution that meets your needs.

15 mei 2023

Great work, thanks to Piotr ! He solve my problem very quickly and now my website work correctly !!!

Peach-Vanilla
Frankrijk
App gebruikt gedurende 1 dag

Over deze app

Geïntroduceerd

14 juli 2014

Talen

Engels, Duits, Frans, Italiaans, Portugees (Brazilië), en Spaans

Integreert met

Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.me

Gemaakt door TIDIO LLC

Over TIDIO LLC

Gemiddelde score: 4,7

9 jaar ervaring bij het maken van apps voor de Shopify App Store

Ondersteuning

Stuur een bericht

+1 (415) 429-6331

support@tidio.net

Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.

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