Tidio Live Chat & AI Chatbots

Tidio Live Chat & AI Chatbots

Bezpłatny plan jest dostępny. 7-dniowa darmowa wersja próbna.
Ocena (4,7)
Recenzje
Deweloper

Najważniejsze informacje

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  • Z lokalizacją w Stanach Zjednoczonych
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  • Współpracuje z najnowszymi szablonami

Informacje o tej aplikacji

Wprowadzenie na rynek

14 lipiec 2014

Języki

Angielski, Niemiecki, Francuski, Włoski, Portugalski (Brazylia), i Hiszpański

Ta aplikacja nie została przetłumaczona na język Polski

Współpracuje z

Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.me

Customer experience platform with live chat, Lyro AI chatbot, ticketing, email marketing, and more

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient! więcej
  • Talk to your visitors on live chat – quickly solve problems and sell proactively
  • Work alongside our Lyro AI bot to automatically solve your customers' questions
  • Preview carts, check order history, and recommend products directly in the chat
  • Add Tidio to your Shopify store in seconds – just click Add App
  • Manage and resolve customers' requests with a simple ticketing system

Ceny

7-dniowa darmowa wersja próbna

Free

Gratis

  • Live Chat - conversations with 50 users
  • Chatbots: with up to 100 visitors/mo
  • Ticketing
  • Mobile app
  • Social media integrations

Customer Service

$29 /miesiąc

albo $290/rok, co pozwala oszczędzić 17%

100 conversations for $29, 250 - 1000 conversations for $59

  • All Free plan features
  • Analytics
  • Live visitors list
  • Operating hours
  • Tidio AI reply assistant
  • Live chat support (24/5)

Flows

$29 /miesiąc

albo $290/rok, co pozwala oszczędzić 17%

Reach up to 40k visitors. Upgrade as you grow.

  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Visual chatbot builder
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Lyro AI Chatbot

$39 /miesiąc

albo $390/rok, co pozwala oszczędzić 17%

Reach up to 200 Lyro conversations. Upgrade as you grow.

  • All Free plan features
  • Website scrapper
  • Lyro tasks
  • Native Shopify actions
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Free

Gratis

  • Live Chat - conversations with 50 users
  • Chatbots: with up to 100 visitors/mo
  • Ticketing
  • Mobile app
  • Social media integrations

Customer Service

$29 /miesiąc

albo $290/rok, co pozwala oszczędzić 17%

100 conversations for $29, 250 - 1000 conversations for $59

  • All Free plan features
  • Analytics
  • Live visitors list
  • Operating hours
  • Tidio AI reply assistant
  • Live chat support (24/5)

Flows

$29 /miesiąc

albo $290/rok, co pozwala oszczędzić 17%

Reach up to 40k visitors. Upgrade as you grow.

  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Visual chatbot builder
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Lyro AI Chatbot

$39 /miesiąc

albo $390/rok, co pozwala oszczędzić 17%

Reach up to 200 Lyro conversations. Upgrade as you grow.

  • All Free plan features
  • Website scrapper
  • Lyro tasks
  • Native Shopify actions
  • No Tidio branding (add-on)
  • Live chat support (24/5)

Wszystkie opłaty są naliczane w USD. Opłaty cykliczne i zależne od użytkowania są pobierane co 30 dni. Zobacz wszystkie opcje cen

1 849 recenzji

Ogólna ocena
4,7
Liczba recenzji z daną oceną
  • 88% ocen to oceny z 5 gwiazdkami
  • 6% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 2% ocen to oceny z 2 gwiazdkami
  • 3% ocen to oceny z 1 gwiazdkami
27 luty 2024

Great support! Not just when i signed up, but even now after a while using the app. The app works great by the way, support was needed only for how to get the best out of it.

Sagema
Albania
4 miesiące korzystania z aplikacji
TIDIO LLC odpowiedział(a) 29 luty 2024

Thank you very much for the review! Our goal is to provide the best possible support and we're happy to hear that we succeeded :)

10 kwiecień 2024

I would recommend this to other small businesses. Been using for a couple weeks now, and it is so convenient to have all customer communication routed to one app. I plan on upgrading to the AI feature after I've built up a list of Q&A from my customer messages.

Heel
Stany Zjednoczone
9 dni korzystania z aplikacji
TIDIO LLC odpowiedział(a) 15 kwiecień 2024

Thank you for your feedback!

It's great to know that you're planning to explore our AI features, we're confident that it will further streamline your customer interactions and enhance efficiency.

If you need any assistance or have questions as you continue using Tidio, please don't hesitate to reach out to our Support team. We're here to help.

22 luty 2024

Customer support here is so easy and fast. They helped us switch from a Wordpress site to a Shopify and it was a bit complicated but the staff made it super easy to understand with screenshots and walked me through each step! They were so sweet and even gave us a 10% off coupon! Highly Recommend.

Team Bottles
Stany Zjednoczone
Około miesiąca korzystania z aplikacji
4 kwiecień 2024

Very good customer service and has helped us convert more sales due to chatbots feature and AI customer service saves us time and efficiency for customer queries. Good app. been using for 5-6 months now

Circa Watch Labs
Irlandia
Około miesiąca korzystania z aplikacji
TIDIO LLC odpowiedział(a) 9 kwiecień 2024

Thank you for your feedback! We're glad to hear that our chatbots have contributed to your sales and saved you time!.

If you ever need any assistance or have any questions, please don't hesitate to reach out at support@tidio.net. We're here to support you every step of the way!

22 luty 2024

Running a business with Tidio is like being in the year 2033, a decade ahead of competitors. The more I explore, the more impressed I am. Firstly, the developers aren't solely motivated by money, offering a chance to use the product for free with fully operational key features. The AI chat, dashboard, and email marketing are intuitive and brilliantly designed. The UI/UX is incredible and stylish. I planned to wait before writing this review, but I couldn't resist. You must try it for yourself. Highly recommended!

VCareer
Polska
25 dni korzystania z aplikacji

Informacje o tej aplikacji

Wprowadzenie na rynek

14 lipiec 2014

Języki

Angielski, Niemiecki, Francuski, Włoski, Portugalski (Brazylia), i Hiszpański

Ta aplikacja nie została przetłumaczona na język Polski

Współpracuje z

Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.me

Opracowane przez TIDIO LLC

Informacje o TIDIO LLC

Średnia ocena: 4,7

10 lat tworzenia aplikacji dla Shopify App Store

149 New Montgomery St 4th Floor, San Francisco, CA, CA 94105, US

Pomoc techniczna

Wyślij wiadomość

support@tidio.net

Ten programista nie oferuje bezpośredniego wsparcia w języku: Polski.

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