Tidio Live Chat & AI Chatbots

Name: Tidio Live Chat & AI Chatbots
Brand: TIDIO LLC
Rating: 4.6 (1858 reviews)

Bezpłatny plan jest dostępny

Ocena (4,6)

Recenzje

1 858

Deweloper

TIDIO LLC

Wyświetl sklep w wersji demonstracyjnej

Automatically solve customer questions with Tidio's AI, Lyro

Manage and resolve requests with a simple live chat and helpdesk

Get more loyal customers with sales and support automation

Connect your Instagram, Messenger, Live chat, and email inboxes

Najważniejsze informacje

Popularna wśród firm takich jak Twoja

Z lokalizacją w Stanach Zjednoczonych

Stworzona dla Twojej firmy

Współpracuje z najnowszymi szablonami

Informacje o tej aplikacji

Wprowadzenie na rynek

14 lipiec 2014

Języki

Angielski, Niemiecki, Francuski, Włoski, Portugalski (Brazylia), i Hiszpański

Ta aplikacja nie została przetłumaczona na język Polski

Kategorie

Czat , Zarządzanie zgłoszeniami do pomocy technicznej

Współpracuje z

Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.me

Customer experience platform with live chat, Lyro AI chatbot, ticketing, email marketing, and more

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Talk to your visitors on live chat – quickly solve problems and sell proactively
Work alongside our Lyro AI bot to automatically solve your customers' questions
Preview carts, check order history, and recommend products directly in the chat
Add Tidio to your Shopify store in seconds – just click Add App
Manage and resolve customers' requests with a simple ticketing system

Ceny

Free

Gratis

Live Chat - conversations with 50 users
Flows: with up to 100 visitors/mo
Ticketing
Mobile app
Social media integrations

Customer Service

$29 /miesiąc

albo $290/rok, co pozwala oszczędzić 17%

100 conversations for $29, 250 - 1000 conversations for $59

All Free plan features
Analytics
Live visitors list
Operating hours
Tidio AI reply assistant
Live chat support (24/5)

Flows

$29 /miesiąc

albo $290/rok, co pozwala oszczędzić 17%

Reach up to 40k visitors. Upgrade as you grow.

All Free plan features
Automation analytics
Chatbots templates
Visual chatbot builder
No Tidio branding (add-on)
Live chat support (24/5)

Lyro AI Chatbot

$39 /miesiąc

albo $390/rok, co pozwala oszczędzić 17%

Reach up to 200 Lyro conversations. Upgrade as you grow.

All Free plan features
Website scrapper
Lyro tasks
Native Shopify actions
No Tidio branding (add-on)
Live chat support (24/5)

Free

Gratis

Live Chat - conversations with 50 users
Flows: with up to 100 visitors/mo
Ticketing
Mobile app
Social media integrations

Customer Service

$29 /miesiąc

albo $290/rok, co pozwala oszczędzić 17%

100 conversations for $29, 250 - 1000 conversations for $59

All Free plan features
Analytics
Live visitors list
Operating hours
Tidio AI reply assistant
Live chat support (24/5)

Flows

$29 /miesiąc

albo $290/rok, co pozwala oszczędzić 17%

Reach up to 40k visitors. Upgrade as you grow.

All Free plan features
Automation analytics
Chatbots templates
Visual chatbot builder
No Tidio branding (add-on)
Live chat support (24/5)

Lyro AI Chatbot

$39 /miesiąc

albo $390/rok, co pozwala oszczędzić 17%

Reach up to 200 Lyro conversations. Upgrade as you grow.

All Free plan features
Website scrapper
Lyro tasks
Native Shopify actions
No Tidio branding (add-on)
Live chat support (24/5)

Wszystkie opłaty są naliczane w USD. Opłaty cykliczne i zależne od użytkowania są pobierane co 30 dni. Zobacz wszystkie opcje cen

1 858 recenzji

Ogólna ocena

4,6

Liczba recenzji z daną oceną

88% ocen to oceny z 5 gwiazdkami
1,6 tys.
6% ocen to oceny z 4 gwiazdkami
109
1% ocen to oceny z 3 gwiazdkami
24
2% ocen to oceny z 2 gwiazdkami
30
3% ocen to oceny z 1 gwiazdkami
57

5 maj 2024

Their app and website has been down for the last 3 days, not sure whats going on.

What A Room

Stany Zjednoczone

Około 5 lat korzystania z aplikacji

TIDIO LLC odpowiedział(a) 7 maj 2024

Hi, it seems like you may have experienced an issue with Comcast blocking your access to Tidio. Based on our logs, it looks like you've managed to log in to your panel already. I'll contact you via email to confirm everything is working smoothly. Olek - Tidio

6 maj 2024

Complicated to understand...dashboard is cluttered...way, way too much going on in a disorganized manner

BellMar Ranch and Gardens

Kanada

12 miesięcy korzystania z aplikacji

8 kwiecień 2024

更新之后跟屎一样

OSITO Oxygen Concentrator

Chiny

Ponad rok korzystania z aplikacji

28 luty 2024

Servicio rápido y resolutivo

THE-ARE

Hiszpania

Ponad 6 lat korzystania z aplikacji

4 kwiecień 2024

Very good customer service and has helped us convert more sales due to chatbots feature and AI customer service saves us time and efficiency for customer queries. Good app. been using for 5-6 months now

Circa Watch Labs

Irlandia

3 miesiące korzystania z aplikacji

TIDIO LLC odpowiedział(a) 9 kwiecień 2024

Thank you for your feedback! We're glad to hear that our chatbots have contributed to your sales and saved you time!.

If you ever need any assistance or have any questions, please don't hesitate to reach out at support@tidio.net. We're here to support you every step of the way!

Wszystkie recenzje