Tidio ‑ Live Chat & AI Chatbot
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Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store.
Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features.
- Live chat app—provide live support, resolve issues, and sell via chat and video
- Chatbot integration—create chatbot automation flows and feed your funnel 24/7
- AI chatbot—resolve most customer support issues with Lyro the AI sales assistant
- Help desk software—manage everything from one, easy-to-use, centralized panel
- Real-time omni-channel support—Preview carts, past orders and recommend products
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- Populärt i butiker som din
- Baserat i USA
Språk
engelska, tyska, franska, italienska, portugisiska (brasiliansk portugisiska), och spanska
Denna app finns inte översatt till svenska
Fungerar med
- Google Analytics
- Judge.me
- Klaviyo
- Mailchimp
- Zapier
- Zendesk
Kategorier
Meddelanden i realtid
Automatiserade svar
Kanaler
Automatisering av arbetsflödet
Priser
Välj den plan som passar ditt företag bäst.
Free
Gratis
Funktioner
- Live Chat - conversations with 50 users
- Flows: with up to 100 visitors/mo
- Ticketing
- Mobile app
- Social media integrations
Customer Service
$29 /månad
eller $290/år och spara 17 %
100 conversations for $29, 250 - 1000 conversations for $59
Funktioner
- All Free plan features
- Analytics
- Live visitors list
- Operating hours
- Tidio AI reply assistant
- Live chat support (24/5)
Prova gratis i 7 dagar
Flows
$29 /månad
eller $290/år och spara 17 %
Reach up to 40k visitors. Upgrade as you grow.
Funktioner
- All Free plan features
- Automation analytics
- Chatbots templates
- Visual chatbot builder
- No Tidio branding (add-on)
- Live chat support (24/5)
Prova gratis i 7 dagar
Lyro AI Chatbot
$39 /månad
eller $390/år och spara 17 %
Reach up to 200 Lyro conversations. Upgrade as you grow.
Funktioner
- All Free plan features
- Website scrapper
- Lyro tasks
- Native Shopify actions
- No Tidio branding (add-on)
- Live chat support (24/5)
Prova gratis i 7 dagar
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Alla avgifter debiteras i USD. Återkommande och användningsbaserade avgifter faktureras var 30:e dag. Se alla prisalternativ
Recensioner (1 213)
It's been quite positive for our stores conversion rate. And reducing simple questions by our customers.
We're happy to know that Tidio helps you on so many levels!
Tidio has been very useful for our online store. The live chat is easy to set up and helps us reply to customers faster, especially when they ask about products, delivery, or order details. The chatbot also saves time by answering common questions when our team is busy. Overall, it makes customer support smoother and more professional.
Thank you for you review! We're so glad to hear Tidio made a positive impact on your store. We truly appreciate your support!
Great app, we used this for a period of time and switched to Zendesk as we are more email focused but a month later and we are back as the Lyro Livechat agent is just too and solved so many queries before they even became an email ticket
Thanks for taking the time to share this—great to hear you came back!
We’re especially glad Lyro AI has been able to make such a difference. That’s exactly the kind of proactive experience we’re aiming for.
We’re always happy to help!
Support
Appsupport tillhandahålls av TIDIO LLC.
Resurser
Den här utvecklaren erbjuder inte direkt support på Svenska.
Lansering
14 juli 2014 · Ändringslogg
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