Tidio ‑ Live Chat & Chatbots

Live Chat boosted with Chatbots, Messenger, and Instagram

Shopify app insights
  • Populär bland företag i USA

Gratis plan tillgänglig. Ytterligare avgifter kan tillkomma.

Höjdpunkter i appen

  • Senaste tekniken: fungerar med nya teman

Del av nyckelvärden

Respond on Chat and Messenger

Tidio lets you get all your live chat, e-mail, and Messenger communication in one panel. Save time with our free mobile app as well.

Enable Bots and increase sales

Start using intelligent Bots, which reclaim abandoned carts and increase sales, reacting to your customers’ behaviour. Automatically!

Set up in less than 30 seconds

Adding Tidio to your Shopify store takes less than 30 seconds. Click “Add app,” allow the widget to install on the site, and you’re done!

App details

Tidio ‑ Live Chat & Chatbots

Tidio ‑ Live Chat & Chatbots

Tidio is a popular customer service platform for Shopify, making merchants all around the globe more efficient.

Tidio is an all-in-one Customer Service Platform that combines Live Chat, chatbots, email, Messenger, and Instagram to instantly communicate with your customers. It enables you to answer their questions, solve their problems in real-time and engage with them in crucial moments. In return, it helps you increase customer satisfaction and consequently-sales.

What can you do/achieve with Tidio?

  • Use the Live Chat to reply to your customers instantly and increase sales
  • Take care of your customers 24/7 with chatbots
  • Offer self-service for checking product availability, informing about deliveries, etc.
  • Use the best e-commerce tactics to increase your sales
  • Stop losing sales by missing the conversation
  • Combine all communication channels in one place for seamless customer service
  • See live visitors and start a conversation

Use the Live Chat to reply to your customers instantly and increase sales.

Get in touch with your online customers to provide real-time support or assist them to ensure the best experience and generate more sales. Tidio Live Chat is easy to install, looks great in your store, and is 100% mobile-friendly.

Take care of your customers 24/7 with AI and chatbots.

Save abandoned carts, show order status, offer discount codes, segment visitors, build your mailing list… and do much more with built-in ready-to-use chatbots. Our research shows that chatbots can effectively handle a significant part of such cases. And you can build your own chatbots from scratch with our drag-and-drop editor. No coding skills are required! It’s fast and simple by design!

Use proven e-commerce tactics to increase your sales.

We’ve created and built-in 30+ different chatbots that will run specific tactics. Right after installation, you can turn them on to save abandoned carts, upsell, offer discount codes or collect emails.

A modern widget design that suits any website.

When designing the widget, our goal was to make it gorgeous and suitable for any website. You can adjust your own widget to the color scheme of your store.

Tidio is loved by its active users for:

  • The option to support multiple languages
  • iOS/Android mobile app
  • Dozens of Automations and Bot templates for boosting your sales, as well as limitless possibilities thanks to the powerful editor
  • Increasing customer support teams’ performance by automating a big part of their job
  • Multichannel communication in one place (Live Chat, email, Messenger, Instagram)
  • Rich widget customization options
  • The option to see what your visitor is typing in real time
  • Fantastic support available 24 hours a day, 5 days a week
  • Support for 20+ integrations

Lanseringsdatum

Integrerar med

  • GetResponse
  • Zendesk
  • Mailchimp
  • Google Analytics
  • Zapier
Tidio ‑ Live Chat & Chatbots

Tidio ‑ Live Chat & Chatbots

Tidio is a popular customer service platform for Shopify, making merchants all around the globe more efficient.

Tidio is an all-in-one Customer Service Platform that combines Live Chat, chatbots, email, Messenger, and Instagram to instantly communicate with your customers. It enables you to answer their questions, solve their problems in real-time and engage with them in crucial moments. In return, it helps you increase customer satisfaction and consequently-sales.

What can you do/achieve with Tidio?

  • Use the Live Chat to reply to your customers instantly and increase sales
  • Take care of your customers 24/7 with chatbots
  • Offer self-service for checking product availability, informing about deliveries, etc.
  • Use the best e-commerce tactics to increase your sales
  • Stop losing sales by missing the conversation
  • Combine all communication channels in one place for seamless customer service
  • See live visitors and start a conversation

Use the Live Chat to reply to your customers instantly and increase sales.

Get in touch with your online customers to provide real-time support or assist them to ensure the best experience and generate more sales. Tidio Live Chat is easy to install, looks great in your store, and is 100% mobile-friendly.

Take care of your customers 24/7 with AI and chatbots.

Save abandoned carts, show order status, offer discount codes, segment visitors, build your mailing list… and do much more with built-in ready-to-use chatbots. Our research shows that chatbots can effectively handle a significant part of such cases. And you can build your own chatbots from scratch with our drag-and-drop editor. No coding skills are required! It’s fast and simple by design!

Use proven e-commerce tactics to increase your sales.

We’ve created and built-in 30+ different chatbots that will run specific tactics. Right after installation, you can turn them on to save abandoned carts, upsell, offer discount codes or collect emails.

A modern widget design that suits any website.

When designing the widget, our goal was to make it gorgeous and suitable for any website. You can adjust your own widget to the color scheme of your store.

Tidio is loved by its active users for:

  • The option to support multiple languages
  • iOS/Android mobile app
  • Dozens of Automations and Bot templates for boosting your sales, as well as limitless possibilities thanks to the powerful editor
  • Increasing customer support teams’ performance by automating a big part of their job
  • Multichannel communication in one place (Live Chat, email, Messenger, Instagram)
  • Rich widget customization options
  • The option to see what your visitor is typing in real time
  • Fantastic support available 24 hours a day, 5 days a week
  • Support for 20+ integrations

Lanseringsdatum

Integrerar med

  • GetResponse
  • Zendesk
  • Mailchimp
  • Google Analytics
  • Zapier

Prissättning

Free

Gratis

  • Live chat
  • 3 chat operators (only free plan)
  • Chatbot conversations with up to 100 visitors/mo
  • Visitors list
  • Desktop & mobile app

Communicator plan

$19/månad

Additional operator seat €19 per month/each.

  • 1 chat operator inc.
  • All Free plan features
  • Live typing preview
  • Live visitor data
  • Departments
  • Access permissions
  • Visitors' profiles' notes

Chatbots Plan

$49/månad

  • All Free plan features
  • Unlimited chatbots
  • Unlimited unique reachable visitors/mo
  • Chatbot templates
  • Visual chatbot editor
  • Zapier integration

* Alla avgifter debiteras i USD.
** Återkommande avgifter, inklusive månads- eller användningsbaserade avgifter, debiteras var 30:e dag.

Recensioner

4.8 av 5 stjärnor

De samlade omdömen återspeglar appens nuvarande status. De samlade omdömena består av alla app-recensioner men de mest nyliga har prioritet.

Counts per rating level
  • 90 % av betygen är 5 stjärnor
  • 6 % av betygen är 4 stjärnor
  • 1 % av betygen är 3 stjärnor
  • 1 % av betygen är 2 stjärnor
  • 2 % av betygen är 1 stjärnor

Lista över recensioner

Filter and sort reviews

  • Body Balance Massage & Skincare Spa

    Plats USA
    Tid som ägnats åt att använda appen Mer än ett år

    Tidio is great honestly. It's easy to use, clean navigation, and their support has always been on point so far! Thank you Tidio!

    Utvecklarens svar
    10 augusti 2022

    Hi there! Thank you so much for your lovely review :) It's great to hear that you like every bit of Tidio so far. We'll keep working hard so it stays that way :) Chris

  • Weedshop.dk

    Plats Danmark
    Tid som ägnats åt att använda appen 24 dagar

    The chatbot saves us A BUNCH of time. We have cut our customer support load in half. Also the integration to see order status and delivery information is amazing.

    Utvecklarens svar
    10 augusti 2022

    Thank you so much for the lovely review. We are glad to hear that our chatbots are helping you out!

  • Monument Grills

    Plats USA
    Tid som ägnats åt att använda appen Ungefär 15 timmar

    I can't find any really people for customer support anymore, when i meeting some questions what i can do just delete it, really stupid design

    Utvecklarens svar
    10 augusti 2022

    Hey, I'm sorry to hear that you were not able to reach us. We're available on our support line and reply to emails 24/5. My team has reached out to now to see how we can help.
    Olek - Tidio

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