Tidio ‑ Live Chat & Chatbots

Live Chat boosted with Chatbots, Messenger, and Instagram

  • Populär bland företag i USA

Gratis plan tillgänglig. Ytterligare avgifter kan tillkomma.

Del av nyckelvärden

Respond on Chat and Messenger

Tidio lets you get all your live chat, e-mail, and Messenger communication in one panel. Save time with our free mobile app as well.

Enable Bots and increase sales

Start using intelligent Bots, which reclaim abandoned carts and increase sales, reacting to your customers’ behaviour. Automatically!

Set up in less than 30 seconds

Adding Tidio to your Shopify store takes less than 30 seconds. Click “Add app,” allow the widget to install on the site, and you’re done!

Tidio ‑ Live Chat & Chatbots

Tidio ‑ Live Chat & Chatbots

Tidio is a popular customer service platform for Shopify, proofed by over 60k merchants.

Tidio is an all-in-one Customer Service Platform that combines Live Chat, chatbots, email, Messenger, and Instagram to instantly communicate with your customers. Answering their questions, solving their problems, and engaging in crucial moments will take care of customer satisfaction and increase sales. And yes – it is available for free.

What can you do/achieve with Tidio?

  • Use the free Live Chat to reply to your customers instantly and increase sales
  • Take care of your customers 24/7 with chatbots
  • Offer self-service for checking product availability, informing about deliveries, etc.
  • Use the best e-commerce tactics to increase your sales
  • Stop losing sales by missing the conversation
  • Combine all communication channels in one place for seamless customer service
  • See live visitors and start a conversation

Use the free Live Chat to reply to your customers instantly and increase sales.

Get in touch with your online customers to provide real-time support or assist them to ensure the best experience and generate more sales. Tidio Live Chat is easy to install, looks great in your store, and is 100% mobile-friendly.

Take care of your customers 24/7 with AI and chatbots.

Save abandoned carts, show order status, offer discount codes, segment visitors, build your mailing list… and do much more with free built-in ready-to-use chatbots. Our research shows that chatbots can effectively handle a significant part of such cases. And you can build your own chatbots from scratch with our drag-and-drop editor. No coding skills are required! It’s fast and simple by design!

Use proven e-commerce tactics to increase your sales.

We’ve created and built in 30+ different chatbots that will run specific tactics. Right after installation, you can turn them on to save abandoned carts, upsell, offer discount codes or collect emails.

A modern widget design that suits any website.

When designing the widget, our goal was to make it gorgeous and suitable for any website. You can adjust your own widget to the color scheme of your store.

Tidio is loved by 60k+ active users for:

  • The option to support multiple languages
  • free iOS/Android mobile app
  • Dozens of Automations and Bot templates for boosting your sales, as well as limitless possibilities thanks to the powerful editor
  • Increasing customer support teams’ performance by automating a big part of their job
  • multichannel communication in one place (Live Chat, email, Messenger, Instagram)
  • Rich widget customization options
  • The option to see what your visitor is typing in real time
  • Fantastic support available 24 hours a day, 5 days a week
  • Support for 20+ integrations

Lanseringsdatum

Integrerar med

  • GetResponse
  • Zendesk
  • Mailchimp
  • Google Analytics
  • Zapier
Tidio ‑ Live Chat & Chatbots

Tidio ‑ Live Chat & Chatbots

Tidio is a popular customer service platform for Shopify, proofed by over 60k merchants.

Tidio is an all-in-one Customer Service Platform that combines Live Chat, chatbots, email, Messenger, and Instagram to instantly communicate with your customers. Answering their questions, solving their problems, and engaging in crucial moments will take care of customer satisfaction and increase sales. And yes – it is available for free.

What can you do/achieve with Tidio?

  • Use the free Live Chat to reply to your customers instantly and increase sales
  • Take care of your customers 24/7 with chatbots
  • Offer self-service for checking product availability, informing about deliveries, etc.
  • Use the best e-commerce tactics to increase your sales
  • Stop losing sales by missing the conversation
  • Combine all communication channels in one place for seamless customer service
  • See live visitors and start a conversation

Use the free Live Chat to reply to your customers instantly and increase sales.

Get in touch with your online customers to provide real-time support or assist them to ensure the best experience and generate more sales. Tidio Live Chat is easy to install, looks great in your store, and is 100% mobile-friendly.

Take care of your customers 24/7 with AI and chatbots.

Save abandoned carts, show order status, offer discount codes, segment visitors, build your mailing list… and do much more with free built-in ready-to-use chatbots. Our research shows that chatbots can effectively handle a significant part of such cases. And you can build your own chatbots from scratch with our drag-and-drop editor. No coding skills are required! It’s fast and simple by design!

Use proven e-commerce tactics to increase your sales.

We’ve created and built in 30+ different chatbots that will run specific tactics. Right after installation, you can turn them on to save abandoned carts, upsell, offer discount codes or collect emails.

A modern widget design that suits any website.

When designing the widget, our goal was to make it gorgeous and suitable for any website. You can adjust your own widget to the color scheme of your store.

Tidio is loved by 60k+ active users for:

  • The option to support multiple languages
  • free iOS/Android mobile app
  • Dozens of Automations and Bot templates for boosting your sales, as well as limitless possibilities thanks to the powerful editor
  • Increasing customer support teams’ performance by automating a big part of their job
  • multichannel communication in one place (Live Chat, email, Messenger, Instagram)
  • Rich widget customization options
  • The option to see what your visitor is typing in real time
  • Fantastic support available 24 hours a day, 5 days a week
  • Support for 20+ integrations

Lanseringsdatum

Integrerar med

  • GetResponse
  • Zendesk
  • Mailchimp
  • Google Analytics
  • Zapier

Prissättning

Free

Gratis

  • 3 chat operators (only free plan)
  • Chatbot conversations with up to 100 visitors/mo
  • Visitors list
  • Desktop & mobile app

Communicator plan

$19/månad

Additional operator seat €19 per month/each.

  • 1 chat operator inc.
  • Other Free Plan features
  • Live typing preview
  • Live Vistor Data
  • Account access permissions
  • Visitors' profiles' notes

Chatbots Plan

$49/månad

  • All Free plan features
  • Unlimited chatbots
  • Unlimited unique reachable visitors/mo
  • Chatbot templates
  • Visual chatbot editor
  • Zapier integration

* Alla avgifter debiteras i USD.
** Återkommande avgifter, inklusive månads- eller användningsbaserade avgifter, debiteras var 30:e dag.

Recensioner

4.8 av 5 stjärnor

De samlade omdömen återspeglar appens nuvarande status. De samlade omdömena består av alla app-recensioner men de mest nyliga har prioritet.

  • 5 av 5 stjärnor
    90 % av betygen är 5 stjärnor
  • 4 av 5 stjärnor
    6 % av betygen är 4 stjärnor
  • 3 av 5 stjärnor
    1 % av betygen är 3 stjärnor
  • 2 av 5 stjärnor
    1 % av betygen är 2 stjärnor
  • 1 av 5 stjärnor
    2 % av betygen är 1 stjärnor

DisplayModule

Plats USA

I use tidio to chat with customers online and it's great! I think it has helped me get back a lot of clients that I might have lost

Utvecklarens svar

18 maj 2022

Hi there! Thank you very much for your kind review :) Glad to hear that Tidio is supporting your business. Let us know if you have any questions or ideas!

Aiper

Plats USA

I am using Tido and as of now, I feel that everything is fine.
I just had a problem, but Jakub was very patient in helping me solve it, and I'm grateful for his help!

Utvecklarens svar

18 maj 2022

Hi there! Thank you for the kind review :) I'm glad to hear that you like Tidio, and that Jakub was able to help you here. He's a great asset to our team! Let us know if you have any other questions or ideas :)

LVBagaholic

Plats Nederländerna

The app stuffed up our theme and caused a major malfunction. In addition, after over a year they suddenly deleted our premium account, configured chatbot, and all the customer base for no reason. BEWARE!

Utvecklarens svar

17 maj 2022

We're sorry -- in response to the globally imposed sanctions, Tidio is suspending all operations in the sanctioned countries. Since your account has been identified as originating from one of them, Tidio has terminated your account as we've informed you via email. If your business has no connections with the sanctioned list, we can help you create a new account. We've reached out to you directly via email with a more detailed explanation.
Olek - Tidio

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