Tidio ‑ Live Chat & AI Chatbot
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Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store.
Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features.
- Live chat app—provide live support, resolve issues, and sell via chat and video
- Chatbot integration—create chatbot automation flows and feed your funnel 24/7
- AI chatbot—resolve most customer support issues with Lyro the AI sales assistant
- Help desk software—manage everything from one, easy-to-use, centralized panel
- Real-time omni-channel support—Preview carts, past orders and recommend products
- Benzer mağazalarda popüler
- Amerika Birleşik Devletleri merkezli
Diller
İngilizce, Almanca, Fransızca, İtalyanca, Portekizce (Brezilya)ve İspanyolca
Bu uygulama şu dile çevrilmedi:Türkçe
Şunlarla birlikte çalışır:
- Google Analytics
- Judge.me
- Klaviyo
- Mailchimp
- Zapier
- Zendesk
Kategoriler
Gerçek zamanlı mesajlaşma
Otomatik yanıtlar
Kanallar
İş akışı otomasyonu
Fiyatlandırma
Free
Ücretsiz
Özellikler
- Live Chat - conversations with 50 users
- Flows: with up to 100 visitors/mo
- Ticketing
- Mobile app
- Social media integrations
Customer Service
$29 /ay
veya yılda $290 ödeyin ve %17 tasarruf edin
100 conversations for $29, 250 - 1000 conversations for $59
Özellikler
- All Free plan features
- Analytics
- Live visitors list
- Operating hours
- Tidio AI reply assistant
- Live chat support (24/5)
7 günlük ücretsiz deneme
Flows
$29 /ay
veya yılda $290 ödeyin ve %17 tasarruf edin
Reach up to 40k visitors. Upgrade as you grow.
Özellikler
- All Free plan features
- Automation analytics
- Chatbots templates
- Visual chatbot builder
- No Tidio branding (add-on)
- Live chat support (24/5)
7 günlük ücretsiz deneme
Lyro AI Chatbot
$39 /ay
veya yılda $390 ödeyin ve %17 tasarruf edin
Reach up to 200 Lyro conversations. Upgrade as you grow.
Özellikler
- All Free plan features
- Website scrapper
- Lyro tasks
- Native Shopify actions
- No Tidio branding (add-on)
- Live chat support (24/5)
7 günlük ücretsiz deneme
Tüm ücretler USD cinsinden faturalandırılır. Yinelenen ve kullanıma dayalı ücretler 30 günde bir faturalandırılır. Tüm fiyatlandırma seçeneklerini göster
Değerlendirmeler (1.227)
Una app muy útil, funciona perfecto, llevo 3-4 años usándola y no la cambio porque su interfaz es muy fácil y como plus la app en móvil funciona perfecto para atender a los clientes en cualquier momento. Recomendada.
Your review made our day and is appreciated!
Tidio has been a very powerful tool for our company for sometime and the improvements only continue to make customer interactions easier. Our team loves the ease of use and the high design look is an added bonus that matches our brand perfectly. Great customer service too. Thank you!
Your review truly made our day!
Tidio is a great support for our customer care team, enabling us to chat live with customers and resolve issues in real time. When the operators are not online, it responds quite well to requests, and we deal with them in the morning. We sell mostly furniture with many specifications that need to be understood by the client, and Tidio is able to keep them engaged while we find information.
Thank you so much for your wonderful feedback! We’re thrilled to hear that Tidio has become such a valuable part of your customer care team.
Destek
Uygulama desteği TIDIO LLC tarafından sağlanmaktadır.
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