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Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store.
Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features.
- Live chat app—provide live support, resolve issues, and sell via chat and video
- Chatbot integration—create chatbot automation flows and feed your funnel 24/7
- AI chatbot—resolve most customer support issues with Lyro the AI sales assistant
- Help desk software—manage everything from one, easy-to-use, centralized panel
- Real-time omni-channel support—Preview carts, past orders and recommend products
包含未翻译的文本
- 深受您的同类商店的喜爱
- 位于美国
语言
英语， 德语， 法语， 意大利语， 葡萄牙语（巴西），以及 西班牙语
这款应用未翻译成简体中文
适配以下产品：
- Google Analytics
- Judge.me
- Klaviyo
- Mailchimp
- Zapier
- Zendesk
类别
定价
Free
免费
特色功能
- Live Chat - conversations with 50 users
- Flows: with up to 100 visitors/mo
- Ticketing
- Mobile app
- Social media integrations
Customer Service
$29 /月
或 $290/年（可节省 17%）
100 conversations for $29, 250 - 1000 conversations for $59
特色功能
- All Free plan features
- Analytics
- Live visitors list
- Operating hours
- Tidio AI reply assistant
- Live chat support (24/5)
7 天免费试用
Flows
$29 /月
或 $290/年（可节省 17%）
Reach up to 40k visitors. Upgrade as you grow.
特色功能
- All Free plan features
- Automation analytics
- Chatbots templates
- Visual chatbot builder
- No Tidio branding (add-on)
- Live chat support (24/5)
7 天免费试用
Lyro AI Chatbot
$39 /月
或 $390/年（可节省 17%）
Reach up to 200 Lyro conversations. Upgrade as you grow.
特色功能
- All Free plan features
- Website scrapper
- Lyro tasks
- Native Shopify actions
- No Tidio branding (add-on)
- Live chat support (24/5)
7 天免费试用
评论 (1,195)
Tidio hat mir geholfen, viele Kunden zu halten, wodurch ich mehr Möglichkeiten hatte, mehr europäische Familien, Hotels, Apartments und Restaurants zu bedienen.
Vielen Dank :-)
The interface and features are both well-designed, and the overall user experience is better than that of tawk.to, which I used previously.
That’s great to hear! It's really encouraging that you appreciate Tidio.
Tidio is a great support for our customer care team, enabling us to chat live with customers and resolve issues in real time. When the operators are not online, it responds quite well to requests, and we deal with them in the morning. We sell mostly furniture with many specifications that need to be understood by the client, and Tidio is able to keep them engaged while we find information.
Thank you so much for your wonderful feedback! We’re thrilled to hear that Tidio has become such a valuable part of your customer care team.
支持
应用支持由 TIDIO LLC 提供。
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