Tidio ‑ Live Chat & Chatbots

Tidio ‑ Live Chat & Chatbots

提供者:TIDIO LLC

Live chat boosted with Chatbots and Marketing Automation

4.8 评分(1245 评价)

Respond on Chat and Messenger

Tidio lets you get all your live chat, e-mail, and Messenger communication in one panel. Save time with our free mobile app as well.

Enable Bots and increase sales

Start using intelligent Bots, which reclaim abandoned carts and increase sales, reacting to your customers’ behaviour. Automatically!

Set up in less than 30 seconds

Adding Tidio to your Shopify store takes less than 30 seconds. Click “Add app,” allow the widget to install on the site, and you’re done!


关于 Tidio ‑ Live Chat & Chatbots

Are you looking for a tool that would increase your customers’ satisfaction, boost sales, and is available for free? You’ve come to the right place!

Tidio uniquely merges live chat, Bots, and Marketing Automation to meet the expectations of the most demanding Shopify store owners.

Reply to your customers’ queries instantly and increase sales by as much as 40%

By adding Tidio Chat to your store you empower your customers with the quickest and most effective form of contact. Research shows that live chat can boost sales by as much as 40%. Next time your customer faces an issue, they won’t go to the competitors or waste time -- they’ll contact you.

Bots will respond to your customers’ queries when you’re not able to

Customers of online stores demand immediate responses to their questions. Nobody can be available 24/7. Except for Bots, that is! Bots automatically reply to 43% of the most popular inquiries. Right after registering, with a few clicks of the mouse, you’ll be able to add Bots that will check product availability, inform about delivery status, and give the estimated delivery time. When faced with an issue, the Bot will transfer the conversation to an operator.

No more abandoned carts and lost sales, thanks to dedicated tracking and Bot that will solve your customers’ issues 24/7

Imagine being able to chat with every customer who abandons their cart in your store, around the clock. You can ask about their reasons for not going through with a purchase. If it helps, you can also offer them discounts and save as much as 60% of the transactions. This is how the Abandoned Cart Bot works.

No matter how your customer gets in touch, you will always be able to respond thanks to e-mail and Messenger integration

How many times have you missed a customer’s message that was sent through a channel you haven’t been checking frequently? In Tidio, you’ve got all your channels in one place -- you’re always able to reply to messages. If you’re often away from your computer, we’re also giving you our free mobile app.

A modern widget design that suits any website

When designing the widget, it was our goal to make it gorgeous and suitable for any website. Dozens of thousands of sites that use Tidio have shown us that we’ve done a good job. You can adjust your own widget to the colour scheme of your store.

Tidio is also:

  • The option to support multiple languages;
  • One of the highest-rated mobile app providers for iOS/Android in the industry;
  • Dozens of Automation and Bot templates for boosting your sales, as well as limitless possibilities thanks to the powerful editor;
  • Rich widget customisation options;
  • The option to see what your visitor is typing in real time;
  • Fantastic 24/5 support;
  • Support for 20+ integrations

集成

  • GetResponse,
  • Zendesk,
  • Mailchimp,
  • Google Analytics,
  • Zapier

查看应用的实际效果

了解应用在示例商店中的工作方式。

查看示例商店

媒体图库

支持

  • 开发人员网站
  • 隐私政策
  • 020 3289 7807
  • support@tidio.net

Free

免费

  • 3 chat operators (only free plan)
  • 500 emails/month
  • Unlimited chatbot conversations with 100 visitors/mo
  • Visitors list
  • Desktop & mobile app

Communicator plan

$15/月

Additional operator seat €15 per month/each.

  • 1 chat operator inc.
  • Other Free Plan features
  • Live typing preview
  • Visitors analytics
  • Account access permissions
  • Visitors' profiles' notes

Chatbots Plan

$39/月

  • All Free plan features
  • Unlimited chatbots
  • Unlimited unique reachable visitors/mo
  • Chatbot templates
  • Visual chatbot editor
  • Zapier integration

Mailing

$25/月

  • All Free Plan features
  • 40k emails/mo
  • No daily email limits
  • Email templates and editor
  • Automated campaigns
  • GDPR compliance

* 所有费用均以USD结算。
** 经常性费用(包括每月费用或基于使用情况的费用)每 30 天收取一次。

4.8 评分

整体评分反映了应用的当前状态。其中考虑了所有应用评论,但会优先考虑最新评论。

  • 5 评分
    89% 的评分是 5 星
  • 4 评分
    6% 的评分是 4 星
  • 3 评分
    1% 的评分是 3 星
  • 2 评分
    2% 的评分是 2 星
  • 1 评分
    2% 的评分是 1 星

最新评论

UpstateKids

So far, great. Saved me a huge order when Shopify stalled an order. Shopify could not see the order but I could see what was in their cart with Tidio. The shopper had been ordering for 3 hours!

LabelVmoon Global

GREAT APP, GREAT SUPPORTER, BEST CHOICE ABOUT LIVE CHAT & CHATBOTS
This app is simple, beautiful and accurate.
The fee is also cheap.
I recommend this to you.

Rejuva Fresh

I tried this application because it looked pretty good in someone else’s store. But in my store it was too big and loud looking and I couldn’t make it work. Also there were some bugs. For example I saved some changes and the old version spontaneously reappeared. Anyways I gave up and used another application. Perhaps this application will be fine for others, that’s just my experience.

开发人员回复

2021年9月27日

Hi there! Thank you for your honest review! I'm really sad to see that you are not fully satisfied with our app. Sometimes the old settings appear because your browser saves the old settings to make your website load faster (browser cache). I'm sure your customers saw the updated version. I'm also sure that we can work out all the little setup hiccups together to make the widget more quiet and subtle. We'll reach out to you via email.
Adam - Tidio