Tidio ‑ Live Chat & Chatbots

Tidio ‑ Live Chat & Chatbots

提供免费套餐。 可能收取其他费用。
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关于此应用

推出日期

2014年7月14日

语言

英语, 德语, 法语, 意大利语, 葡萄牙语(巴西),以及 西班牙语

集成对象

Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.me

An all-in-one customer experience solution with live chat, chatbots, and multichannel communication.

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient! 更多
  • Talk to your visitors on live chat – quickly solve problems and sell proactively
  • Use pre-made chatbot strategies to solve problems and increase sales
  • Preview carts, check order history, and recommend products directly in the chat
  • Add Tidio to your Shopify store in 30 seconds – just click Add App
  • Manage and resolve customers' requests with a simple ticketing system

定价

Free

免费

  • Live Chat - conversations with 50 users
  • 3 chat operators (only free plan)
  • Chatbots: with up to 100 visitors/mo
  • Visitors list
  • Mobile app

Communicator plan

$19/月

或 $190/年(可节省 17%)

Additional operator seat from €15.83 per month/each.

  • 1 chat operator
  • Unlimited conversations
  • All Free plan features
  • Live typing preview
  • Live visitor data
  • Departments
  • Visitors' profiles' notes

Chatbots Plan

$19/月

或 $190/年(可节省 17%)

2,000 visitors with bot interaction for $29, 5,000 for $49, up to 40,000 for $139

  • All Free plan features
  • Chatbots - 1,000 visitors included
  • Chatbot templates
  • Visual chatbot editor
  • Email, 24/5 Live Chat support

Tidio+

$329/月

或 $3,290/年(可节省 17%)

The final price depends on the chosen plan configuration

  • Live Chat - unlimited
  • Custom no. of operators
  • Chatbots - custom no. of engagements
  • Email, 24/5 Live Chat, 24/7 emergency phone
  • AI Bots

Free

免费

  • Live Chat - conversations with 50 users
  • 3 chat operators (only free plan)
  • Chatbots: with up to 100 visitors/mo
  • Visitors list
  • Mobile app

Communicator plan

$19/月

或 $190/年(可节省 17%)

Additional operator seat from €15.83 per month/each.

  • 1 chat operator
  • Unlimited conversations
  • All Free plan features
  • Live typing preview
  • Live visitor data
  • Departments
  • Visitors' profiles' notes

Chatbots Plan

$19/月

或 $190/年(可节省 17%)

2,000 visitors with bot interaction for $29, 5,000 for $49, up to 40,000 for $139

  • All Free plan features
  • Chatbots - 1,000 visitors included
  • Chatbot templates
  • Visual chatbot editor
  • Email, 24/5 Live Chat support

Tidio+

$329/月

或 $3,290/年(可节省 17%)

The final price depends on the chosen plan configuration

  • Live Chat - unlimited
  • Custom no. of operators
  • Chatbots - custom no. of engagements
  • Email, 24/5 Live Chat, 24/7 emergency phone
  • AI Bots

所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项

1,627 条评论

整体评分
4.7
每个评分等级的数量
  • 89% 的评分是 5 星
  • 6% 的评分是 4 星
  • 1% 的评分是 3 星
  • 1% 的评分是 2 星
  • 3% 的评分是 1 星
2023年5月25日

great customer service especially Ricardo he helped me with a few issues and was patient, as for the app it's really professional, and I haven't had any issues so far, highly recommended.

Jumla Platform
沙特阿拉伯
使用应用的时长: 7天
2023年5月24日

There is no way to bind the tidio shopify app to another email address, you would have to start from scratch and lose all previous conversations.

TesCamp
中国香港特别行政区
使用应用的时长: 大约3小时
TIDIO LLC已回复 2023年5月24日

Thank you for reaching out and sharing your concerns. We appreciate your feedback and we want to assure you that we are actively looking into your case and will be contacting you directly to discuss potential solutions. Your satisfaction is our priority, and we are committed to finding a resolution that meets your needs.

2023年5月15日

Great work, thanks to Piotr ! He solve my problem very quickly and now my website work correctly !!!

Peach-Vanilla
法国
使用应用的时长: 1天

关于此应用

推出日期

2014年7月14日

语言

英语, 德语, 法语, 意大利语, 葡萄牙语(巴西),以及 西班牙语

集成对象

Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.me

由 TIDIO LLC 开发

关于 TIDIO LLC

平均评分 4.7

在为 Shopify 应用商店开发应用方面有 9 年的经验

支持

发送消息

+1 (415) 429-6331

support@tidio.net

此开发者不提供直接的简体中文支持。

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