配图图库
您的 AI 代理可以回答问题、处理订单并进行销售。您的团队只需在关键时刻介入。
不仅仅是实时聊天：这是一款集聊天、电子邮件和社交媒体于一体的帮助台，由兼具客服和销售功能的 AI 代理 Lyro 驱动。Lyro 不仅仅会回答问题，还能根据您的规则执行操作：通过 API 在 Shopify 或任何 CRM 中处理订单状态、退款、取消和订单编辑。在您的店面上，Lyro 也能促进销售：它会在产品页面上发起对话，比较产品并将其添加到购物车。当人工客服介入时，您的团队可以查看订单和实时购物车，并直接从 Tidio 收件箱发送产品、折扣或订单更新。
- 将聊天、电子邮件、Instagram 和 WhatsApp 集中在一个收件箱中 — 支持网页端和移动应用
- 一个 AI 代理即可解决支持工单并进行销售，无需使用两个单独的工具
- 产品页面上的主动式 AI：比较、推荐产品并将其添加到购物车
- Lyro 操作：根据您的规则在 Shopify 中或通过 API 进行退款和订单编辑
- 设有上限的 AI 使用量：Lyro 会在达到使用限制时暂停，绝不会产生意外账单
包含自动翻译的文本
- 深受您的同类商店的喜爱
- 位于美国
语言
英语， 德语， 法语， 意大利语， 葡萄牙语（巴西），以及 西班牙语
这款应用未翻译成简体中文
适配以下产品：
- Google Analytics
- Judge.me
- Klaviyo
- Mailchimp
- Zapier
- Zendesk
类别
定价
选择最适合您业务的套餐。
免费
免费
特色功能
- 实时聊天 - 与 50 名用户对话
- 工作流：每月最多触达 100 名访客
- 工单系统
- 移动应用
- 社交媒体集成
客户服务
$29 /月
或 $290/年（可节省 17%）
29 美元可进行 100 次对话，59 美元可进行 250 - 1000 次对话
特色功能
- 免费套餐的所有功能
- 数据分析
- 实时访客列表
- 营业时间
- Tidio AI 回复助手
- 实时聊天支持 (24/5)
7 天免费试用
工作流
$29 /月
或 $290/年（可节省 17%）
触达多达 4 万名访客。随着业务增长随时升级。
特色功能
- 免费套餐的所有功能
- 自动化数据分析
- 聊天机器人模板
- 可视化聊天机器人构建器
- 移除 Tidio 品牌标识（附加组件）
- 实时聊天支持 (24/5)
7 天免费试用
Lyro AI 聊天机器人
$39 /月
或 $390/年（可节省 17%）
支持多达 200 次 Lyro 对话。随着业务增长随时升级。
特色功能
- 免费套餐的所有功能
- 网站内容抓取工具
- Lyro 任务
- 原生 Shopify 操作
- 移除 Tidio 品牌标识（附加组件）
- 实时聊天支持 (24/5)
7 天免费试用
包含自动翻译的文本
所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项
评论 (1,339)
Tidio is very user-friendly and easy to get started with. The seamless integration with Shopify makes managing customer chats and store activity straightforward.
However, there are a few notable drawbacks. The 7-day free trial feels far too short, especially for growing businesses that are actively building their brand and need more time to fully test and set up all features. Additionally, customization options feel somewhat limited or uncertain depending on your store's setup.
The biggest downside has been customer support—responses have been very slow, and in some cases, I haven't received a reply at all. Improving support response times and extending the trial period would make this a much better experience for new store owners.
Thank you for taking the time to share your feedback with us. We really appreciate it!
We’re also sorry to hear about the difficulties you’ve experienced with our support. We reviewed your case on our end and noticed that we have been replying to your emails, but unfortunately, we haven’t received a response from you.
We’ve just reached out to you again via email. Could you please check your spam or junk folder in case our replies are being filtered there?
We’ll be more than happy to help you with any questions or issues you may have.
This chat app is very useful for Shopify, and can be perfectly adapted to both iOS and Android systems. Its features are also very powerful
Thank you for your review! We appreciate your support and look forward to continuing to help your business grow. 🚀
Tidio, especially its AI agent, is a great help for me as a one-man brand, allowing me to provide exceptional customer support without spending much time on it. It learns from my website and the links I provide.
Jure / Moonchild Skunkworx
Thank you! We truly your feedback and are happy you've had a good experience ith Lyro!
支持
应用支持由 TIDIO LLC 提供。
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