主要圖片圖庫
Customer experience platform with live chat, Lyro AI chatbot, ticketing, and more
Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!
- Talk to your visitors on live chat – quickly solve problems and sell proactively
- Work alongside our Lyro AI bot to automatically solve your customers' questions
- Preview carts, check order history, and recommend products directly in the chat
- Add Tidio to your Shopify store in seconds – just click Add App
- Manage and resolve customers' requests with a simple ticketing system
- 特色
- 廣受美國商家愛用
- 可與最新佈景主題搭配使用
語言
英文、 德文、 法文、 義大利文、 葡萄牙文 (巴西)，以及 西班牙文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
Zendesk, Mailchimp, Google Analytics, Zapier, Klaviyo, Judge.me所有功能
即時傳訊
- AI 聊天機器人
- 即時訊息
- 電子郵件聊天
- 視訊通話
- 社群媒體
- 檔案上傳
- 多國語言
- 推播通知
- 專員分析
自動回覆
- 購物車提醒
- 折扣
- 常見問題
- 招呼語
- 快速回覆
- 追加銷售
- 問卷調查
自訂
- 顏色和字型
- 表情符號和貼圖
- 聊天視窗
- 營業時間
- 歡迎訊息
- 聊天按鈕
- 標記
- 指派聊天
- 聊天流程
- 專員顯示圖片
管道
- 電子郵件
- 即時訊息
- 聊天機器人
- 社群媒體
- 自助
- 聯絡表單
- 常見問題
工作流程自動化
- 自動回覆
- 回覆範本
- AI 回覆
- 票務
- 整合收件匣
- 自動指派
- 規則式觸發條件
- 標記
- 垃圾郵件偵測
- 顧客通知
- 意見回饋問卷
- 多國語言
- 分析
- 報告
即時傳訊
自動回覆
自訂
管道
工作流程自動化
定價
Free
免費
- Live Chat - conversations with 50 users
- Flows: with up to 100 visitors/mo
- Ticketing
- Mobile app
- Social media integrations
Customer Service
$29 /月
或每年 $290，可省 17% 的費用
100 conversations for $29, 250 - 1000 conversations for $59
- All Free plan features
- Analytics
- Live visitors list
- Operating hours
- Tidio AI reply assistant
- Live chat support (24/5)
7 天免費試用
Flows
$29 /月
或每年 $290，可省 17% 的費用
Reach up to 40k visitors. Upgrade as you grow.
- All Free plan features
- Automation analytics
- Chatbots templates
- Visual chatbot builder
- No Tidio branding (add-on)
- Live chat support (24/5)
7 天免費試用
Lyro AI Chatbot
$39 /月
或每年 $390，可省 17% 的費用
Reach up to 200 Lyro conversations. Upgrade as you grow.
- All Free plan features
- Website scrapper
- Lyro tasks
- Native Shopify actions
- No Tidio branding (add-on)
- Live chat support (24/5)
7 天免費試用
所有費用均以 USD 計價。 定期費用和依使用量計費方案，均以 30 天為週期收費。 查看所有定價選項
評價 (1,909)
Always a help. Thanks so much.
Thank you very much for your feedback!
App works ok, but its absurd that removing the Tidio branding costs more per month than using the tool itself.
Not to mention very expensive to use the welcome bots and automation flows. For a small store to use them, you'll be paying more than your monthly Shopify fee.
Hi there! Thank you for the review! Our Support Team has reached out to you via email to assist.
the app is great, helps a ton, it makes your business easy, help you generate more sales, and help you manage your team well.
Thank you for your review! It's amazing to hear Tidio helps you with your everyday work :)
A superb customer service team, very patient in helping me out with my issues.
Hello there, your review truly made our day! :)
The customer service of tidio is so good.
Hello there, thank you for this amazing review!
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