Tidio ‑ Live Chat & Chatbots

Tidio ‑ Live Chat & Chatbots

提供免費方案。 可能需支付額外費用。
評分 (4.7)
評價
開發者

特色

廣受與您同類型的商家愛用
  • 美國商家
專為您的商家量身打造
  • 可與最新佈景主題搭配使用

應用程式相關資訊

發布日期

2014年7月14日

語言

英文、 德文、 法文、 義大利文、 葡萄牙文 (巴西),以及 西班牙文

整合項目:

Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.me

An all-in-one customer experience solution with live chat, chatbots, and multichannel communication.

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!

Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient! 更多
  • Talk to your visitors on live chat – quickly solve problems and sell proactively
  • Use pre-made chatbot strategies to solve problems and increase sales
  • Preview carts, check order history, and recommend products directly in the chat
  • Add Tidio to your Shopify store in 30 seconds – just click Add App
  • Manage and resolve customers' requests with a simple ticketing system

定價

Free

免費

  • Live Chat - conversations with 50 users
  • 3 chat operators (only free plan)
  • Chatbots: with up to 100 visitors/mo
  • Visitors list
  • Mobile app

Communicator plan

月費 $19

或每年 $190,可省 17% 的費用

Additional operator seat from €15.83 per month/each.

  • 1 chat operator
  • Unlimited conversations
  • All Free plan features
  • Live typing preview
  • Live visitor data
  • Departments
  • Visitors' profiles' notes

Chatbots Plan

月費 $19

或每年 $190,可省 17% 的費用

2,000 visitors with bot interaction for $29, 5,000 for $49, up to 40,000 for $139

  • All Free plan features
  • Chatbots - 1,000 visitors included
  • Chatbot templates
  • Visual chatbot editor
  • Email, 24/5 Live Chat support

Tidio+

月費 $329

或每年 $3,290,可省 17% 的費用

The final price depends on the chosen plan configuration

  • Live Chat - unlimited
  • Custom no. of operators
  • Chatbots - custom no. of engagements
  • Email, 24/5 Live Chat, 24/7 emergency phone
  • AI Bots

Free

免費

  • Live Chat - conversations with 50 users
  • 3 chat operators (only free plan)
  • Chatbots: with up to 100 visitors/mo
  • Visitors list
  • Mobile app

Communicator plan

月費 $19

或每年 $190,可省 17% 的費用

Additional operator seat from €15.83 per month/each.

  • 1 chat operator
  • Unlimited conversations
  • All Free plan features
  • Live typing preview
  • Live visitor data
  • Departments
  • Visitors' profiles' notes

Chatbots Plan

月費 $19

或每年 $190,可省 17% 的費用

2,000 visitors with bot interaction for $29, 5,000 for $49, up to 40,000 for $139

  • All Free plan features
  • Chatbots - 1,000 visitors included
  • Chatbot templates
  • Visual chatbot editor
  • Email, 24/5 Live Chat support

Tidio+

月費 $329

或每年 $3,290,可省 17% 的費用

The final price depends on the chosen plan configuration

  • Live Chat - unlimited
  • Custom no. of operators
  • Chatbots - custom no. of engagements
  • Email, 24/5 Live Chat, 24/7 emergency phone
  • AI Bots

所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項

1,628 則評價

整體評分
4.7
各級評分數量
  • 89% 的評分為 5 顆星
  • 6% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 3% 的評分為 1 顆星
2023年5月30日

Tidio is very easy to use and the support is excellent! I would highly recommend Tidio to anyone that needs a live chat widget on their website.

WheelWiz
加拿大
2023年5月25日

great customer service especially Ricardo he helped me with a few issues and was patient, as for the app it's really professional, and I haven't had any issues so far, highly recommended.

Jumla Platform
沙烏地阿拉伯
使用應用程式的時間:7天
2023年5月24日

There is no way to bind the tidio shopify app to another email address, you would have to start from scratch and lose all previous conversations.

TesCamp
中國香港特別行政區
使用應用程式的時間:大約3小時
TIDIO LLC 已回覆 2023年5月24日

Thank you for reaching out and sharing your concerns. We appreciate your feedback and we want to assure you that we are actively looking into your case and will be contacting you directly to discuss potential solutions. Your satisfaction is our priority, and we are committed to finding a resolution that meets your needs.

應用程式相關資訊

發布日期

2014年7月14日

語言

英文、 德文、 法文、 義大利文、 葡萄牙文 (巴西),以及 西班牙文

整合項目:

Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.me

由 TIDIO LLC 建置

關於「TIDIO LLC」

平均評分 4.7 顆星

已有 9 年為 Shopify 應用程式商店開發應用程式的經驗

支援服務

傳送訊息

+1 (415) 429-6331

support@tidio.net

開發者無法直接以繁體中文提供支援。

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