Tidio ‑ Live Chat & AI Chatbot

Tidio ‑ Live Chat & AI Chatbot

定價
提供免費方案。 提供免費試用。
廣獲同類商店愛用
美國商家
評分
4.7 (1,151)
開發者
TIDIO LLC

Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store.

Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features.

Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features. 更多
  • Live chat app—provide live support, resolve issues, and sell via chat and video
  • Chatbot integration—create chatbot automation flows and feed your funnel 24/7
  • AI chatbot—resolve most customer support issues with Lyro the AI sales assistant
  • Help desk software—manage everything from one, easy-to-use, centralized panel
  • Real-time omni-channel support—Preview carts, past orders and recommend products
廣獲同類商店愛用
美國商家

語言

英文、 德文、 法文、 義大利文、 葡萄牙文 (巴西),以及 西班牙文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

  • Zendesk
  • Mailchimp
  • Google Analytics
  • Zapier
  • Klaviyo
  • Judge.me

定價

Free

免費

  • Live Chat - conversations with 50 users
  • Flows: with up to 100 visitors/mo
  • Ticketing
  • Mobile app
  • Social media integrations

Customer Service

$29 /月

或每年 $290,可省 17% 的費用

100 conversations for $29, 250 - 1000 conversations for $59

  • All Free plan features
  • Analytics
  • Live visitors list
  • Operating hours
  • Tidio AI reply assistant
  • Live chat support (24/5)

7 天免費試用

Flows

$29 /月

或每年 $290,可省 17% 的費用

Reach up to 40k visitors. Upgrade as you grow.

  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Visual chatbot builder
  • No Tidio branding (add-on)
  • Live chat support (24/5)

7 天免費試用

Lyro AI Chatbot

$39 /月

或每年 $390,可省 17% 的費用

Reach up to 200 Lyro conversations. Upgrade as you grow.

  • All Free plan features
  • Website scrapper
  • Lyro tasks
  • Native Shopify actions
  • No Tidio branding (add-on)
  • Live chat support (24/5)

7 天免費試用

所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項

評論 (1,151)

整體評分
4.7
各級評分數量
  • 85% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2026年1月9日

We’ve been using Tidio for nearly 10 years, and it remains one of our most dependable tools. The features are intuitive, easy to implement, and genuinely helpful in our daily workflow. Their customer service is consistently fast, kind, and knowledgeable — always ready to collaborate and find solutions. We confidently recommend Tidio to any business looking for a user-friendly and well-supported communication platform.

SHOO-FOO, Eco Home Linens
加拿大
使用應用程式 大約7年
TIDIO LLC 已回覆 2026年1月12日

Thank you very much for that amazing feedback! We would like to express our deepest gratitude for your continued trust and partnership.

2026年2月9日

Very good app and the AI is helpful, if you train it correctly it can answer all the basic and even complex previously asked questions. Very good app

Tiles of Europe
美國
使用應用程式 大約3年
TIDIO LLC 已回覆 2026年2月10日

Thank you do much for your kind review! We're so happy to know that our Lyro AI is helping answer even the complex questions :)

2026年2月9日

From our use on our store, I enjoy it because I can respond quicker to messages and give our customers the best support as fast as possible because most customers do not want to take the time to email or call these days.

Carolina Sportsman Outfitters | 0% Financing & No Credit Needed | Apply Online or In Store
美國
使用應用程式 2年多
TIDIO LLC 已回覆 2026年2月9日

Thanks for sharing this! 🙌

We’re really glad Tidio helps you give your customers the quick, convenient support they prefer. That’s exactly what we aim for.

支援服務

應用程式支援由 TIDIO LLC 提供。

資源

開發者無法直接以繁體中文提供支援。

開發者

TIDIO LLC

149 New Montgomery St 4th Floor, San Francisco, CA, CA 94105, US

發布日期

2014年7月14日 · 變更記錄

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