Tidio ‑ Live Chat & AI Chatbot

Tidio ‑ Live Chat & AI Chatbot

定價
提供免費方案。 提供免費試用。
廣獲同類商店愛用
美國商家
評分
4.7 (1,285)
開發者
TIDIO LLC

Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store.

Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features.

Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features. 更多
  • Live chat app—provide live support, resolve issues, and sell via chat and video
  • Chatbot integration—create chatbot automation flows and feed your funnel 24/7
  • AI chatbot—resolve most customer support issues with Lyro the AI sales assistant
  • Help desk software—manage everything from one, easy-to-use, centralized panel
  • Real-time omni-channel support—Preview carts, past orders and recommend products
廣獲同類商店愛用
美國商家

語言

英文、 德文、 法文、 義大利文、 葡萄牙文 (巴西),以及 西班牙文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

  • Google Analytics
  • Judge.me
  • Klaviyo
  • Mailchimp
  • Zapier
  • Zendesk

定價

選擇最適合您業務的方案。

Free

免費

功能

  • Live Chat - conversations with 50 users
  • Flows: with up to 100 visitors/mo
  • Ticketing
  • Mobile app
  • Social media integrations

Customer Service

$29 /月

或每年 $290,可省 17% 的費用

100 conversations for $29, 250 - 1000 conversations for $59

功能

  • All Free plan features
  • Analytics
  • Live visitors list
  • Operating hours
  • Tidio AI reply assistant
  • Live chat support (24/5)

7 天免費試用

Flows

$29 /月

或每年 $290,可省 17% 的費用

Reach up to 40k visitors. Upgrade as you grow.

功能

  • All Free plan features
  • Automation analytics
  • Chatbots templates
  • Visual chatbot builder
  • No Tidio branding (add-on)
  • Live chat support (24/5)

7 天免費試用

Lyro AI Chatbot

$39 /月

或每年 $390,可省 17% 的費用

Reach up to 200 Lyro conversations. Upgrade as you grow.

功能

  • All Free plan features
  • Website scrapper
  • Lyro tasks
  • Native Shopify actions
  • No Tidio branding (add-on)
  • Live chat support (24/5)

7 天免費試用

所有費用均以 USD 計價。 定期費用和依使用量計費方案,均以 30 天為週期收費。 查看所有定價選項

評論 (1,285)

整體評分
4.7
各級評分數量
  • 85% 的評分為 5 顆星
  • 8% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 2% 的評分為 2 顆星
  • 4% 的評分為 1 顆星
2026年4月22日

Una app muy útil, funciona perfecto, llevo 3-4 años usándola y no la cambio porque su interfaz es muy fácil y como plus la app en móvil funciona perfecto para atender a los clientes en cualquier momento. Recomendada.

Peluches Gil
墨西哥
使用應用程式 4年多
TIDIO LLC 已回覆 2026年4月23日

Your review made our day and is appreciated!

2026年5月8日

We used Tidio in the past and are now coming back to it for the Real-Time Visitor Monitoring, Cart View, Conversational AI (Lyro), and for the affordability and ease of use that we missed. Tidio gives so much value without being complicated to setup, its a nice change, and also a great application!

Mini Split Systems Direct
美國
使用應用程式 11個月
TIDIO LLC 已回覆 2026年5月9日

Thank you so much for your kind words and for choosing to return to Tidio! We’re thrilled to have you back and to hear that the features we offer are making a difference for your business.

2026年6月26日

Tidio has been very useful for our online store. The live chat is easy to set up and helps us reply to customers faster, especially when they ask about products, delivery, or order details. The chatbot also saves time by answering common questions when our team is busy. Overall, it makes customer support smoother and more professional.

dr.SK Skincare
馬來西亞
使用應用程式 3個月
TIDIO LLC 已回覆 2026年6月26日

Thank you for you review! We're so glad to hear Tidio made a positive impact on your store. We truly appreciate your support!

支援服務

App 支援由 TIDIO LLC 提供。

資源

開發者無法直接以繁體中文提供支援。

開發者

TIDIO LLC

1301 Sansome Street, 2nd floor, San Francisco, CA, CA 94111, US

發布日期

2014年7月14日 · 變更記錄

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