主要圖片圖庫
Improve customer experience with a chatbot, AI agent, and live chat in one help desk for your store.
Tidio lets you engage customers with pre-set messages and talk to them as they shop via live chat. But it’s more than just a live chat extension and chatbot app for Shopify. You can also use conversational AI to upsell via personalized product recommendations. Tidio lets you view customers in real time and learn what products they viewed to increase average order value with discount codes. All this from one helpdesk with dedicated Shopify features.
- Live chat app—provide live support, resolve issues, and sell via chat and video
- Chatbot integration—create chatbot automation flows and feed your funnel 24/7
- AI chatbot—resolve most customer support issues with Lyro the AI sales assistant
- Help desk software—manage everything from one, easy-to-use, centralized panel
- Real-time omni-channel support—Preview carts, past orders and recommend products
- 廣獲同類商店愛用
- 美國商家
語言
英文、 德文、 法文、 義大利文、 葡萄牙文 (巴西)，以及 西班牙文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
- Google Analytics
- Judge.me
- Klaviyo
- Mailchimp
- Zapier
- Zendesk
類別
定價
選擇最適合您業務的方案。
Free
免費
功能
- Live Chat - conversations with 50 users
- Flows: with up to 100 visitors/mo
- Ticketing
- Mobile app
- Social media integrations
Customer Service
$29 /月
或每年 $290，可省 17% 的費用
100 conversations for $29, 250 - 1000 conversations for $59
功能
- All Free plan features
- Analytics
- Live visitors list
- Operating hours
- Tidio AI reply assistant
- Live chat support (24/5)
7 天免費試用
Flows
$29 /月
或每年 $290，可省 17% 的費用
Reach up to 40k visitors. Upgrade as you grow.
功能
- All Free plan features
- Automation analytics
- Chatbots templates
- Visual chatbot builder
- No Tidio branding (add-on)
- Live chat support (24/5)
7 天免費試用
Lyro AI Chatbot
$39 /月
或每年 $390，可省 17% 的費用
Reach up to 200 Lyro conversations. Upgrade as you grow.
功能
- All Free plan features
- Website scrapper
- Lyro tasks
- Native Shopify actions
- No Tidio branding (add-on)
- Live chat support (24/5)
7 天免費試用
所有費用均以 USD 計價。 定期費用和依使用量計費方案，均以 30 天為週期收費。 查看所有定價選項
評論 (1,230)
We've been using Tidio at The Fire Alarm Supplier, and it has been a great addition to our store. The AI chatbot answers common customer questions instantly, which saves our team a lot of time and helps customers get answers even outside business hours. The live chat is easy to use, and the Shopify integration was quick and simple. We've seen faster response times and a better customer experience. Highly recommended for any Shopify store looking to improve customer support.
That’s fantastic to hear! We appreciate your review!
NOT FRIENDLY! TIDIO doesn't allow you to export any of your store's customers' questions and your answers.
We're sorry to hear you feel that way. Please note this feature is not available within Tidio. However, we will reach out to you via email to discuss possible options.
I appreciate the Tidio app. It makes responding to customer queries much more efficient. I appreciate that I can feed it a ton of background knowledge on the business and website and it synthesizes it for me.
Thank you for your feedback on Tidio! In case you think there is some room for improvement, we'd love to hear about this!
支援服務
App 支援由 TIDIO LLC 提供。
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