Tidio ‑ Live Chat & Chatbots

Live Chat boosted with Chatbots, Messenger, and Instagram

提供免費方案。 可能需支付額外費用。

主要優點區段

Respond on Chat and Messenger

Tidio lets you get all your live chat, e-mail, and Messenger communication in one panel. Save time with our free mobile app as well.

Enable Bots and increase sales

Start using intelligent Bots, which reclaim abandoned carts and increase sales, reacting to your customers’ behaviour. Automatically!

Set up in less than 30 seconds

Adding Tidio to your Shopify store takes less than 30 seconds. Click “Add app,” allow the widget to install on the site, and you’re done!

Tidio ‑ Live Chat & Chatbots

Tidio ‑ Live Chat & Chatbots

Tidio is a popular customer service platform for Shopify, proofed by over 60k merchants.

Tidio is an all-in-one Customer Service Platform that combines Live Chat, chatbots, email, Messenger, and Instagram to instantly communicate with your customers. Answering their questions, solving their problems, and engaging in crucial moments will take care of customer satisfaction and increase sales. And yes – it is available for free.

What can you do/achieve with Tidio?

  • Use the free Live Chat to reply to your customers instantly and increase sales
  • Take care of your customers 24/7 with chatbots
  • Offer self-service for checking product availability, informing about deliveries, etc.
  • Use the best e-commerce tactics to increase your sales
  • Stop losing sales by missing the conversation
  • Combine all communication channels in one place for seamless customer service
  • See live visitors and start a conversation

Use the free Live Chat to reply to your customers instantly and increase sales.

Get in touch with your online customers to provide real-time support or assist them to ensure the best experience and generate more sales. Tidio Live Chat is easy to install, looks great in your store, and is 100% mobile-friendly.

Take care of your customers 24/7 with AI and chatbots.

Save abandoned carts, show order status, offer discount codes, segment visitors, build your mailing list… and do much more with free built-in ready-to-use chatbots. Our research shows that chatbots can effectively handle a significant part of such cases. And you can build your own chatbots from scratch with our drag-and-drop editor. No coding skills are required! It’s fast and simple by design!

Use proven e-commerce tactics to increase your sales.

We’ve created and built in 30+ different chatbots that will run specific tactics. Right after installation, you can turn them on to save abandoned carts, upsell, offer discount codes or collect emails.

A modern widget design that suits any website.

When designing the widget, our goal was to make it gorgeous and suitable for any website. You can adjust your own widget to the color scheme of your store.

Tidio is loved by 60k+ active users for:

  • The option to support multiple languages
  • free iOS/Android mobile app
  • Dozens of Automations and Bot templates for boosting your sales, as well as limitless possibilities thanks to the powerful editor
  • Increasing customer support teams’ performance by automating a big part of their job
  • multichannel communication in one place (Live Chat, email, Messenger, Instagram)
  • Rich widget customization options
  • The option to see what your visitor is typing in real time
  • Fantastic support available 24 hours a day, 5 days a week
  • Support for 20+ integrations

發佈日期

整合對象:

  • GetResponse
  • Zendesk
  • Mailchimp
  • Google Analytics
  • Zapier
Tidio ‑ Live Chat & Chatbots

Tidio ‑ Live Chat & Chatbots

Tidio is a popular customer service platform for Shopify, proofed by over 60k merchants.

Tidio is an all-in-one Customer Service Platform that combines Live Chat, chatbots, email, Messenger, and Instagram to instantly communicate with your customers. Answering their questions, solving their problems, and engaging in crucial moments will take care of customer satisfaction and increase sales. And yes – it is available for free.

What can you do/achieve with Tidio?

  • Use the free Live Chat to reply to your customers instantly and increase sales
  • Take care of your customers 24/7 with chatbots
  • Offer self-service for checking product availability, informing about deliveries, etc.
  • Use the best e-commerce tactics to increase your sales
  • Stop losing sales by missing the conversation
  • Combine all communication channels in one place for seamless customer service
  • See live visitors and start a conversation

Use the free Live Chat to reply to your customers instantly and increase sales.

Get in touch with your online customers to provide real-time support or assist them to ensure the best experience and generate more sales. Tidio Live Chat is easy to install, looks great in your store, and is 100% mobile-friendly.

Take care of your customers 24/7 with AI and chatbots.

Save abandoned carts, show order status, offer discount codes, segment visitors, build your mailing list… and do much more with free built-in ready-to-use chatbots. Our research shows that chatbots can effectively handle a significant part of such cases. And you can build your own chatbots from scratch with our drag-and-drop editor. No coding skills are required! It’s fast and simple by design!

Use proven e-commerce tactics to increase your sales.

We’ve created and built in 30+ different chatbots that will run specific tactics. Right after installation, you can turn them on to save abandoned carts, upsell, offer discount codes or collect emails.

A modern widget design that suits any website.

When designing the widget, our goal was to make it gorgeous and suitable for any website. You can adjust your own widget to the color scheme of your store.

Tidio is loved by 60k+ active users for:

  • The option to support multiple languages
  • free iOS/Android mobile app
  • Dozens of Automations and Bot templates for boosting your sales, as well as limitless possibilities thanks to the powerful editor
  • Increasing customer support teams’ performance by automating a big part of their job
  • multichannel communication in one place (Live Chat, email, Messenger, Instagram)
  • Rich widget customization options
  • The option to see what your visitor is typing in real time
  • Fantastic support available 24 hours a day, 5 days a week
  • Support for 20+ integrations

發佈日期

整合對象:

  • GetResponse
  • Zendesk
  • Mailchimp
  • Google Analytics
  • Zapier

定價

Free

免費

  • 3 chat operators (only free plan)
  • Chatbot conversations with up to 100 visitors/mo
  • Visitors list
  • Desktop & mobile app

Communicator plan

每月 $19

Additional operator seat €19 per month/each.

  • 1 chat operator inc.
  • Other Free Plan features
  • Live typing preview
  • Live Vistor Data
  • Account access permissions
  • Visitors' profiles' notes

Chatbots Plan

每月 $49

  • All Free plan features
  • Unlimited chatbots
  • Unlimited unique reachable visitors/mo
  • Chatbot templates
  • Visual chatbot editor
  • Zapier integration

* 所有費用均以 USD 計價。
** 定期費用接按照 30 天為週期收費,包括每月收費或依據使用量收費。

評論

4.8 5 顆星

總評分反應應用程式的目前狀況。總評分參考應用程式所有的評論,但會優先參考最新的評論。

  • 5 5 顆星
    90% 的評等為 5 顆星
  • 4 5 顆星
    6% 的評等為 4 顆星
  • 3 5 顆星
    1% 的評等為 3 顆星
  • 2 5 顆星
    1% 的評等為 2 顆星
  • 1 5 顆星
    2% 的評等為 1 顆星

Cooking Cave

Great customer service. They will replay and help you with anything, even with the most complicated things. I am using in a while this app , and its great

開發人員回覆

2022年5月13日

Hi there! Thank you very much for your kind review, and we're happy to hear that you like our app:) It keeps us motivated to constantly improve Tidio for you! Let us know if you have any questions or ideas.

Probuzzstore

An awesome app and excellent customer service. They resolved my issues immediately and compensated me too. Keep up the great work.

開發人員回覆

2022年5月10日

Thank you kindly for the great review! Should you come across any further issues, just let us know! :)

Seven Colors

很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用很好用

開發人員回覆

2022年5月9日

Thank you so much for the top rating. We're super happy you enjoy our app! :)

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