Tidio ‑ Live Chat & Chatbots
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Highlights
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Based in United States
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Works with the latest themes
About this app
Launched
July 14, 2014
Languages
English, German, French, Italian, Portuguese (Brazil), and Spanish
Categories
Chat , Support ticket managementIntegrates with
Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.meAn all-in-one customer experience solution with live chat, chatbots, and multichannel communication.
Tidio is a customer experience platform that enables online stores to provide excellent customer service and turn passive visitors into active buyers. It has ready-to-use sales and support chatbots that increase revenue, and immediately answer the most common questions of your customers. Managing all your customer messages in one place makes Tidio a simple, yet strong helpdesk solution for your team. With dedicated Shopify features, it’s even more efficient!
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Talk to your visitors on live chat – quickly solve problems and sell proactively
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Use pre-made chatbot strategies to solve problems and increase sales
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Preview carts, check order history, and recommend products directly in the chat
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Add Tidio to your Shopify store in 30 seconds – just click Add App
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Manage and resolve customers' requests with a simple ticketing system
Pricing
Free
Free
- Live Chat - conversations with 50 users
- 3 chat operators (only free plan)
- Chatbots: with up to 100 visitors/mo
- Visitors list
- Mobile app
Communicator plan
$19/month
or $190/year and save 17%
Additional operator seat from €15.83 per month/each.
- 1 chat operator
- Unlimited conversations
- All Free plan features
- Live typing preview
- Live visitor data
- Departments
- Visitors' profiles' notes
Chatbots Plan
$19/month
or $190/year and save 17%
2,000 visitors with bot interaction for $29, 5,000 for $49, up to 40,000 for $139
- All Free plan features
- Chatbots - 1,000 visitors included
- Chatbot templates
- Visual chatbot editor
- Email, 24/5 Live Chat support
Tidio+
$329/month
or $3,290/year and save 17%
The final price depends on the chosen plan configuration
- Live Chat - unlimited
- Custom no. of operators
- Chatbots - custom no. of engagements
- Email, 24/5 Live Chat, 24/7 emergency phone
- AI Bots
Free
Free
- Live Chat - conversations with 50 users
- 3 chat operators (only free plan)
- Chatbots: with up to 100 visitors/mo
- Visitors list
- Mobile app
Communicator plan
$19/month
or $190/year and save 17%
Additional operator seat from €15.83 per month/each.
- 1 chat operator
- Unlimited conversations
- All Free plan features
- Live typing preview
- Live visitor data
- Departments
- Visitors' profiles' notes
Chatbots Plan
$19/month
or $190/year and save 17%
2,000 visitors with bot interaction for $29, 5,000 for $49, up to 40,000 for $139
- All Free plan features
- Chatbots - 1,000 visitors included
- Chatbot templates
- Visual chatbot editor
- Email, 24/5 Live Chat support
Tidio+
$329/month
or $3,290/year and save 17%
The final price depends on the chosen plan configuration
- Live Chat - unlimited
- Custom no. of operators
- Chatbots - custom no. of engagements
- Email, 24/5 Live Chat, 24/7 emergency phone
- AI Bots
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
1,612 reviews
Tidio’s live chat is an excellent tool that includes everything someone needs for store management. I couldn’t find a better chatbot for my Shopify store, and I highly recommend it.
Best app ever
If you have a problem that persists you can contact the staff who are always active to help you even in the most delicate moments. I recommend Tidio because it's easy to use.
About this app
Launched
July 14, 2014
Languages
English, German, French, Italian, Portuguese (Brazil), and Spanish
Categories
Chat , Support ticket managementIntegrates with
Zendesk, Mailchimp, Google Analytics, Zapier, klaviyo, judge.meBuilt by TIDIO LLC
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