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Tidio Live Chat

Tidio Live Chat

Developed by Tidio Ltd

608 reviews
Get
Price: Free – $15.00 / month More info
  • Integrate chat with your page in just a few seconds, no registration necessary- just click, install and use!
  • You are always online. Thanks to our mobile apps (Android, iOS, Desktop) you are always connected to your customers.
  • Increase sales easily thanks to improved communication with your clients

We would like to introduce Tidio Chat, a service that allows you to increase contact with your clients.


Intuitive live chat service designed to meet the expectations of even the most demanding users.

Features:



  • List of users who are currently visiting your website - you have access to the full list of users who are visiting your on-line shop along with their chosen browser and language. In addition, you can contact them at any time.

  • Support for mobile devices - thanks to our support for mobile devices you will never miss an opportunity to convert a client. Also, with a mobile friendly version of the chat it doesn't matter which type of device your users have - they will be able to contact you at any time.

  • Offline contact form - if you're not online, your users will see a contact form that will let them send you a message.

  • Automatic messages - this option allows you to send automated messages to the users that visit your website, e.g.10 seconds after entering the site they will receive a message: "Welcome, how may I help you?"

  • Multi-language support - regardless of your online shop's language, the chat will be displayed in the language of your users!

  • See what your users are typing before they send you the message and understand their needs better

Integration:

The integration of our service is very simple, we do not require any code changes, registration or login. Tidio Chat is 100% integrated into your shop immediately after installation and allows you to contact your clients right away to quickly understand their needs.

Tidio Live Chat reviews

608 reviews
  1. 5 stars (535 reviews)
  2. 4 stars (44 reviews)
  3. 3 stars (5 reviews)
  4. 2 stars (10 reviews)
  5. 1 star (14 reviews)

I was having trouble transferring the ownership of the account. Arek from Tido was great! He walked me through everything and stayed with me until it was 100% complete. I am one happy customer!

posted

I have tested it for a while and it deliver on its promise. Simple to set up. Easy to use. And customers really want to chat, you can increase your sale with Tidio. And customer service is just one chat away.

posted

Used this for quite a while and worked well. I got notifications on my mobile too which was very helpful. Its got a user friendly interface and easy to set up in minutes. The support on this app (even on a free version) is superb! Keep up the great work guys!

posted

I had to copy and paste a code by myself and it was really scary because I don't know anything about coding but Kamil and Jerry the support guys are patient and I ended up pasting it properly. and tidio has my full support. 11/10 they answered every question I had.

posted

Interface is pretty nice and seems to be a good app.

But the thing is nothing works as you want... Automatic message block everything, says operator is busy when i am online.

And when i write to customer service with chat, when I press enter i go backline instead of sending the message! that was a waste of time for me using that

posted

A bit hit and miss performance wise. Sometimes it works and sometimes it doesn't!

posted

Amazing app! Simple, fast, elegant, affordable! I love it!

posted

excellent and simple to use! the app has loads of options for automation which is perfect!

posted

Wonderful features and even better support! Highly recommend!

rvcoversupply.com

posted

We've been using Tidio for few months and I have to tell you... This is a "must have app". A lot of cool features and an excellent support team. I had an issue during the upgrade process (my fault) and they were fast to respond and solve my problem.

posted
Get
Free – $15.00 / month

Support & Sales

Tidio Ltd
020 3289 7807
support@tidio.net
tidiochat.com
tidiochat.com/en/privacy-policy
Get Support

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