Tier , 48 reviews
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Great app. Easy to use and looks high converting! Additionally, customer service is amazing, Dom replies super fast!
Thank you for the review! Glad that you are enjoying the app :)
I've just installed the app. I had some initial queries to which Dom replied in a timely manner. Happy so far!
I do not agree that they respond to your support queries promptly. I have been sending them emails but no one replies.
Also, I have already deleted a bundle page created with this app but the discount is still being applied at checkout. I need to fix this urgently, but no one responds!
Hello,
Thank you for using Tier! I apologize sometimes it takes us some time to catch up on requests that came in from the weekend. We try to get to you as soon as we are available. Regarding your discount code being applied. This is because the current cart session where you added the discount code is still active, so if you delete the bundle you should not be able to add the discount code again for a new session.
I'm sorry for not getting to your request sooner.
We are very happy with the App and also with the great support. Dominic is very friendly and keeps you up to date. If you need an app to create bundles, this is the app you need!
Thank you for the kind review! I'm happy that you are enjoying Tier :)
Easiest app to use for creating bundles and upselling. Support is 10/10. Dominic is very kind and helpful.
Thank you for the review! Happy to help and glad to hear that you are enjoying the app :)
TOP-NOTCH! The app is exactly what I needed for my website, unique in Shopify APPs and very permissive. The admin, Dominic is a very helpful guy, listened to my ideas and adapted the app to my necessities. The communication is a 10+, very responsive, always kept me updated with the progress of customizations I've asked for, and very open to any improvements that can benefit the user and make the APP more user-friendly and more responsive.
Thank you for all your time and hard work Dom, you're an example for all APPs developers! Regards!
Thank you for the amazing review! Your recommendations were extremely helpful to making our app better. Look forward to working with you more :)
Great app! Gives our customers the freedom to make their own bundles with many different options included.
Thank you for the review!
Een hele fijne plugin om bundels mee te maken. Het doet precies wat wij willen. Je kunt ook wisselen tussen producten. Ook een hele fijne technische ondersteuning die voor je klaar staat. Zo hebben ze het werkend gemaakt met een andere plugin. Ik kan het zeker aanbevelen!
Thank you for the review! We are happy to get everything working for you and feel free to reach out if you have any more questions!
I was having trouble with an image loading on the Tier app and was able to connect to the app developer to resolve the issue. He agreed to meet with by Zoom so that I would know how to resolve the issue myself if it happened again. Thanks for the individual attention to my request.
We were looking for the bundle creator app and this is the only one app that we found that offers it and work properly! The support is quick and gives us all the solutions we need, we are very happy with the style and options it has.
Thank you so much for the kind review! I am happy to help and please reach out any time if you need more assistance :)