ROAR: TikTok Pixels & Ads , 5 avaliações

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Editado a 9 de dezembro de 2020

Thanks for your reply, yes I can contact you through your FB page but I had deleted the app from my Shopify and lost the messages to the customer service with the auto-messages. If I can get some help that would be awesome

Nova Zelândia
Tempo passado a usar a aplicação: 2 days
Questão respondida por RoarTheme 8 de dezembro de 2020

Hi Eshopifiz,

Please send us (RoarTheme) a message via this Facebook Page we will help you with the issues. I think you should contact the app developer (in this case is my team, RoarTheme), not Shopify, because only the app author knows the app the best. In terms of a specific app, the answer from Shopify may be vague and general somehow.

So, again, please contact us via this Facebook ; and whenever you need help, you should contact the app author channel instead of Shopify. I also have a screenshot to demonstrate with you how to locate the support info for an app here

I hope this makes sense.
Thank you so much!