Omega ‑ Pixels & Events API , 248 anmeldelser
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Had an issue fixed it in less than 10 minutes, I recommend completely thanks for the fast support!!!
Hi Distrito Max
Thanks so much for your feedback! We’re really glad you enjoyed our product and service, we’ve found it’s a definite customer favorite!
We were blown away by your positive words, we really appreciate the time you took to write us a comment! It means a lot to us and lets us know we’re on the right track!
Thanks again for the review and for being such a great customer.
Tracy is definetly more than down to help you at any minute. Fast and super friendly, do not hesitate to ask help from her.
WOWOOWWO!!! Thanks, big time for the kind words! 🙌🙏🏻🙌🙏🏻🙌🙏🏻
It means a lot to the team!
Tracy and Omega TikTok Multi Pixels team
Suppor did a great job helping me through my user error. Explained everything in great detail and I was able to use multiple pixels across different sites all within the same ad account. The Shopify setup only limits you to 1 business account connected to 1 store. This forces you to set up a new Business Manager for each website which isn't ideal.
Hi Maison Viano,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!
Feel free to contact our customer service team if you have any questions at all via live chat or email. We’re very grateful for customers like you and hope you stick with us for years to come!
Thanks again!
Kaylee - Omega team
So far so good! Joyce is wonderfully helpful, and her team can be trusted to ensure your data streams are always processing correctly - an assurance you won't have using the native app.
Yeyew!!!! Thanks, heaps for the feedback!
Time for exploring TikTok ads together 👌
Joyce and Omega TikTok Multi Pixels team
Support was so helpful i have nfi with pixels and they helped me through everything! Thanks so much!!!
WOWOOWWO!!! Thanks, big time for the kind words! 🙌🙏🏻🙌🙏🏻🙌🙏🏻
It means a lot to the team!
Omega TikTok Multi Pixels team
Would give zero stars if I could.
Omega developers offered to help install the code as tracking wasn't working properly. We asked for specific times that any changes would be made so that we could immediately test as to make sure there was no impact on customers.
They agreed, then ignored this, making the change during the middle of the night and only informing us after the change had been made. The exact opposite of what was agreed. The result was that the code interrupted customers ability to add to basket and we were unable to take any orders until code was reverted. Cost us thousands of £.
Would not recommend, at all.
Hello everyone at Desmond & Dempsey Team,
Thank you for bringing this issue to our attention, and we apologize for the inconvenience you've experienced. We understand how frustrating this must be for you, and we are truly sorry for the misunderstanding about the fixing time.
As you mentioned, due to timezone differences, our technical staff had to fix the issue during your nighttime, but we understand that this may have caused some inconvenience. We also apologize for any confusion about our ability to miss your concern. Our developers would be more than happy to have a live session with you to investigate the issue and resolve it.
We want to assure you that we take your concerns seriously, and we are always committed to improving our services and providing the best experience for our customers.
Thank you again for bringing this matter to our attention. If you have any further concerns or feedback, please do not hesitate to contact us directly. We hope to have the opportunity to make things right and earn back your trust.
Thank you Joyce I have problem with TikTok Pixel
Because Im Korea, Korea cannot use shopifypayment
So i coding payment process In my Cart Page
it is problem..
my tiktok pixel tracked untill Cart Page
but complete payment not track...
So i ask Omega app
Joyce save me
She is very kind!!!
She solved my tiktok pixel Problem..
Thank you So much Joyce!!!!!
Thank you
We’re so happy to hear you had a great experience with the Omega Tiktok Multi Pixel app. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and Let’s boom your sales MASSIVELY 🚀🚀🚀 with Omega Tiktok Multi Pixel!
Amazing Customer Support Joyce and she was giving me all answers regarding Tiktok Tracking also she was very polite and humble, when I came back the second time then coincidently she met me again I think GOD want to become friends and she deal with me very well, I pray she gets more success in her life stay blessed highly recommended this application to everyone.
Thank you for your kind words. We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
I was killing my self with trying to do it myself, and now after 10 minutes it's done... I wish I knew about this app earlier.
Thanks for the awesome review!💗💗💗 We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Let’s rock data input for ads with OMEGA 🔥
Can you create only one pixel that can be used during the trial period? Can I open more than one only if I pay?
Dear everyone at SHOPYTK team,
Thank you for taking the time to write a review, I appreciate your feedback, and I'm sorry for any negative experience using our app.
With our app, we can add unlimited browser pixels. However, the event API will be different, in our plan, you can use 1 event API for free, if you would like to add more, you need to upgrade with an extra charge.
Our customer support team has reached out to you for better support, could you please check it out?
We look forward to hearing from you back.
Regards,
Kaylee, Leader of Customer Support Team.