TikShop: Omega Pixel & Catalog

5-Star Review for Tracy – Outstanding Support on TikTok Omega Pixel Setup

I had the absolute pleasure of working with Tracy, and I couldn't be more impressed. She guided me through the entire setup of the TikTok Omega Pixel, and her support was nothing short of exceptional. I was dealing with a frustrating pixel duplication issue, and Tracy not only identified the problem quickly but also explained it clearly and walked me through the perfect fix step-by-step.

Thanks to her expertise, my pixel is now firing correctly both browser-side and server-side, and my event tracking is fully optimized — even under iOS 14+ conditions. Her patience, knowledge, and professionalism made a complex technical issue feel easy.

If you're serious about getting the most out of your TikTok ads, Tracy is exactly the kind of expert you want on your side. She turned what could have been a major headache into a smooth, successful setup.

Highly recommended — thank you, Tracy!

Had trouble installing the Tiktok pixel because in Romania we dont have access to official tiktok app for some reason. Tried the classic copy-paste code in the website but the pixel was not working for some reason. Searched and found this app, it is a bit expensive but for me it is worth it. Also, the installation and the immediate support from the app was helpfull. Taking all into consideration, i recommend it 100%.

For the longest time, I was struggling to connect my Shopify pixel to TikTok Ads and unfortunately, doing it automatically wasn't an option, as our e-commerce is based outside of the supported countries.

The TikShop app by Omega made the process incredibly easy and I was done in minutes! Honestly, it saved me a ton of time and stress from trying to figure out the proper way to connect the two platforms.

In addition, the customer support was amazing! Niel was super kind and helpful and made sure that everything was up and running efficiently and quickly.

Amazing customer support went quickly to the worst. This app is seriously buggy and most features require their dev team to debug first. There is no smooth set up. I spent all Thursday with their support and dev team to set up. Eventually all was said to be working. Hurray. Until Friday morning when just about every aspect of tracking was broken. The problem was, that on Friday morning, while already having campaigns running, I was told their dev team is off for the weekend until Monday. 24/7 customer support really means someone to sweet talk you while the dev team has a 3 days weekend instead of fixing seriously buggy app.

I recommend this app because they have an amazing support team and they help me a lot with everything I need!