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No one gets back to you. There are no live chats and all the app does is send you in circles. When you ask a question for assistance it says someone will get back to you in 12 hours.
Thank you for your feedback. Our priority support is available for paid subscription users, but we also offer service ticket support for all users, with responses typically within one business day. We’re sorry to hear about your experience and appreciate the opportunity to clarify.
Regarding your specific issue, it appears your Shopify store was suspended, which limits some functionalities within the app. For further assistance with this, we recommend reaching out to Shopify support to resolve the suspension directly.
there is no customer service at all, ui is bad and overall bad app
Thank you for sharing your experience. We provide customer support through email, live chat, and service tickets, and we're here to help address any issues you may encounter.
While we didn't receive any messages from your account in these channels, we’d be more than happy to assist with any specific concerns about the UI or app functionality. Please feel free to reach out so we can improve your experience directly.
ShoppeDance is simply amazing. It makes my life so much easier by mirroring all my Shopify products. I can manage and edit which products are shown on my TikTok Shop and even choose specific products without displaying my entire Shopify catalog.
Thank you so much for your kind words! We’re thrilled to hear that ShoppeDance is making it easier to manage your Shopify products on TikTok Shop. Our goal is to give you the flexibility to control your catalog seamlessly, and it’s great to know that the mirroring and selective display features are helping you achieve just that. If there’s anything more we can do to support you, don’t hesitate to reach out. We’re excited to keep working with you!
I wanted to sell only my hero SKUs on TikTok without including my entire catalog. ShoppeDance helped me select and show just my top products on TikTok Shop.
Thank you so much for the fantastic review! We’re delighted to hear that ShoppeDance is helping you streamline your TikTok Shop setup and focus on promoting your hero SKUs. Providing the flexibility to select specific products without displaying your entire catalog is a core feature we designed to support sellers like you, so it’s great to know it’s making a positive impact. If there’s ever anything else we can do to make your experience even better, please feel free to reach out. We’re excited to continue supporting your success on TikTok!
ShoppeDance is a lifesaver! I wasted so much time with other apps that never worked. This one is easy to use and works perfectly. The support team is great too. Can't recommend it enough!
I used to have issues with overselling products on TikTok Shop because the previous software only update inventory every 30 mins. Then I found ShoppeDance, which updates inventory whenever it's changed. It also has a feature that lets me set a low inventory threshold to prevent overselling. This app has all the good features for TikTok Shop.
Thank you for sharing your experience! We’re delighted to hear that ShoppeDance’s features have helped prevent overselling on TikTok Shop. If there’s anything more we can do to support you or further improve your experience, we’re here for you. Thanks again for your support!
This is such an amazing app! I’ve just started with TikTok Shop and had a lot of challenges incorporating TikTok Shop to my business, until my friend - another brand owner recommended ShoppeDance. The team is so helpful and guide me through the whole process. Now I can send my Shopify products to TikTok Shop, and fulfill TikTok Shop orders easily in my Shopify store.
It has been a seamless and easy process getting our Shopify connected to TikTok Shop with ShoppeDance!
Thank you very much for your support!
A big shout out to the ShoppeDance team for helping me setup my TikTok Shop. I’ve tried the TikTok app for Shopify. It took me 4 months and I still couldn’t get my TikTok Shop to go live. ShoppeDance is easy to use. It freed me from all the manual work involved with TikTok Shop. It definitely bring more value than what I pay for! Highly recommended!
I tried many TikTok Shop connectors, this is the only one that truly works! I wish I find out about Shoppedance sooner so I didn’t have to waste so much time and energy on the technical issues caused by the other connectors. Shoppedance is so easy to use, it only took me a few minutes to onboard. Now I can finally sync my products and orders automatically. This is the best app for TikTok Shop I’ve ever used!!
Thank you for choosing ShoppeDance! We appreciate your support and kind words!