DPL ‑ TikTok Shop Integration
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Shreya Helped me with my issue and did an amazing job! Very kind :)
Hem was very helpful, patient, and knowledgable. I will be requesting his help in the future and happy with his exceptional service. Thank you!
Shreya was very helpful in giving information regarding our companies issues. Thank you!
Ronex was very helpful :)
Ronex was very helpful in letting me understand how to create the SKUs to link the products from Shopify to our Tiktok shop. He answered all the questions about how to keep our inventory and stock accurate in the future and I am pleased with the experience.
Funktioniert nicht einwandfrei. Zu viele Probleme. Kann ich nicht empfehlen!
Answered all my questions in a helpful manner
Hem was very cool ,informative and kind.Thanks!!
quick and helpful
Horrible API linking!
This app and their Walmart app had a lot of issues. They actually damaged my business. Their sync issues led to my Walmart marketplace store being suspended for tracking information issues. On top of that, any order that was placed and supposed to be shipped to an apartment just didn't have the apartment information sync.
Total headache and not worth your time!
Hi there, and thank you for sharing your experience. We’re truly sorry to hear about the issues you faced and understand how frustrating that must have been.
To clarify one important point: the order syncing issue was caused by a location mismatch in your Shopify settings—specifically, your available inventory was mapped to a different location than the one set for order sync. This led to the orders not syncing as expected.
We take these situations seriously and are always available to help resolve them quickly. Please don’t hesitate to reach out to our 24/7 support team if you need any further assistance or have additional feedback—we’re here to help.
