TikTok

Absolutely terrible customer service and support from TikTok. I got an email from Shopify that if I added TikTok as a channel, I would get an ad credit so I did just that AND even ran an ad campaign on the platform. When I didn't see the credit in my account, I reached out to the TikTok support team and didn't get even a response for a month, after I followed up twice. When I finally got in touch with them, they informed me that apparently, the ad credit is only for certain Shopify merchants($79 & $299 tiers). This was never mentioned in the email and there were no restrictions even called out - I'm pretty sure it's illegal for them to change up the qualifying criteria after the fact. I'm very disappointed in this level of service from TikTok and even after bringing this to their attention, they simply said they'd pass on my feedback and did nothing to make it right. I'm definitely going to steer clear of this platform, especially since the ad campaign results were less than stellar anyway.

Awesome so far till i run ads.
No issues adding to my shopify store at the moment. I appreciate all.

The TikTok team has done an amazing job creating a platform that is both entertaining and innovative. From the smooth user experience to the constantly updating features, TikTok is one of the most engaging and enjoyable social media apps out there. The team behind it should be proud of their work and continue to push the boundaries of what's possible in the social media space. Keep up the great work!

SI

Easy set up for your business. To have the ability to run TikTok ads is incredibly awesome. The many people on TikTok will get to see this ad.

good I Iike It!

Great experience.. Not at all a distraction. :P Very great app. Entertaining. I hope children dont get too addicted.

I would recommend setting things up through shopify to make it easier to navigate and set things up the proper way .

It's great. The app is really helping my new shopify store succeed in terms of views and people coming to my store.

easy