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**EDIT**: I am changing my review because I have been able to get things to work. The syncing since fixing the problem has been optimal. Our orders do not go through the app into shopify but I would give a 5 star review if they did.
Installed the app at the beginning of December. We mainly sell planners and journals. Three of my products are rejected for belonging to a "banned" industry but I can't find anything about planners and journals being banned. Contacted Tik Tok support and for two months have been trying to figure out how planners and journals are prohibited. Already appealed once, no notification about it, and can't appeal again even though the only thing customer support can tell me is to appeal it.
I also put $20 down for the holiday deal but can't advertise our main products....
Thank you for your review, and we're sorry to hear that you're running into issues with your account. This definitely sounds like an error, so we'd like to look into this further. Could you please submit a ticket here so our team can investigate? https://bit.ly/3CpunpO Thanks!
The easiest of all the apps to install!
muy buena la experiencia
We have been able to advertise on every platform including pinterest, facebook, google, bing. When I tried to launch a campaign for a new product launch. I got an error message. This account has been suspended and its ads have been stopped. Following is the message I got.
TikTok Ads Support
2022-09-03 11:30:22
Dear valued client, We regret to inform you that your account has been suspended due to suspicious or unusual activity, we are unable to reopen it. - TikTok For Business
We're sorry to hear you're running into issues with your account — our team is here to help! Please submit a support ticket so that our team can review your account: https://bit.ly/3cZlRqD
First review from MLO shoes. Looking to get started on tiktok! Wish all paid advertising platforms made it this easy.
GOOD
Facile installazione
It went great
I do not recommend TikTok being part of your q4 strategy, highly unreliable. See error message I received.
Your ad account has been frozen. Please try again.
Hi there, thank you for your feedback. We will temporarily "freeze" catalogs if
your catalog is inactive and has no advertising activity associated with it in the last 28 days: https://bit.ly/3WQ16jy
The good news is that you can get your catalog re-activated easily! Please reach out to our team for additional support (https://bit.ly/3PUeeQD) or check-out the instructions in the help-center article linked above.
Great tool and incredible asset for business growth. Its creative features and massive user base make it a must-have tool. 100% recommended for business success!