TikTok , 17.869 anmeldelser

Samlet bedømmelse
4,8
Antal pr. bedømmelsesniveau
  • 87 % af bedømmelserne er på 5 stjerner
  • 10 % af bedømmelserne er på 4 stjerner
  • 2 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
Redigeret 18. februar 2024

Updating my review:

I decided to try again, I never got a response from my support tickets and didnt see that there was any specific update from my last attempt, but I have seen a few changes inside of tiktok.
This time attempting, there was a new banner notice that said it will overwrite any items you have in tiktok. Since I have had a number of problems with the shop, I figured what the heck. The prompts were almost the same as before when setting up, but the mapping of items process seems to make items better than before. Out of the 100 items I have in my store, only 18 needed some manual intervention to point them to the right item. This is a major improvement from my first couple of attempts.
Now that I have TikTok synced with my Shopify, I can add, modify, deactivate, and delete items from the Shopify control center. I haven't had any orders since the new sync, so I cant speak to the notification abilities in shopify.
I am only giving it 4 stars because I still have 23 "orders errors" that say there were fulfilled but are not in my shop inventory. These orders are from months ago and all show completed in Tiktok shop. So the app still has some improvements to get a 5-star but its a lot closer than it was.

Previous 1-star rating:
Nothing but problems created on both sites. Synced items between Tiktok and Shopify are not correct. I get notice that I need to map items but when when I go through the process to map, it says the items are already linked. when I try to unlink items, it says I do not have any items linked, Is there a way to completely start the sync/mapping from scratch?

Second, When I first connected Tiktok to shopify, it somehow created a secondary warehouse location. I do not have a second location and now many of my items in the tiktok shop say I am out of stock on many items at the secondary warehouse that doesn't exist. I tried manually adding the warehouse to the shopify locations but it says it can sync it because its a duplicate location in Tiktok. How do I resolve this?

Nobody has been able to resolve the issues the integration created and I have contacted tech support multiple times. I provided screenshots of the issue and the errors, but it seemed that I was either talking to AI or the person could not to understand what I was saying. Multiple times support provided the same "fix" even though I showed that there was no change. Now my Tiktok shop and my Shopify store have issues related to the integration that I am unable to get help on restoring.

321Engrave
USA
Cirka en måned bruger appen
26. april 2024

it can be hard to do if you not computer savey

wagipupa
Storbritannien
Cirka en måned bruger appen
5. maj 2024

It was supper effective virtual platform in this coming markets.

BEAUTY ONLINE STORE
Portugal
16 dage bruger appen
14. april 2024

Not too bad

HSBothaProductions
Australien
11 måneder bruger appen
12. marts 2024

The TikTok shop has scanners that take your money and you won’t get it back at all both for entertainment it’s great

Saul’s discounts for all
USA
11 dage bruger appen
8. maj 2024

Easy Setting up business ready to ride the TikTok experience

Timeless Adorns Jewelry
USA
24 dage bruger appen
9. maj 2024

good features

Boating Central
Australien
Cirka 2 år bruger appen
15. maj 2024

this is my first time and it was good. thank you for your help

Beautiful People
USA
6 dage bruger appen
13. marts 2024

Easy to use after the first time.

KIRRI MAX STORE
USA
5 måneder bruger appen
22. marts 2024

Setup was simple

Naturalepiphanyproducts
USA
10 måneder bruger appen